ZipRecruiter

Log In

2

Weekend Remote Customer Service Jobs in Quebec (NOW HIRING)

Exfo

Customer Service Representative

Quebec, QC · On-site +1

... Remote Fiber Test Monitoring), votre principale responsabilite est de saisir et de gerer les ... Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent ...

National Bank

As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... You'll be supported by a remote trainer who will help you learn about your role, our products, and ...

National Bank

You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility

National Bank

You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility

Vosker

Supervisor, Customer Advisory Service

Montreal, QC · On-site +1

Company Description VOSKER is a North American leader in remote area surveillance. Every day, we're ... Experience in a call center or customer service environment (strong asset) * Minimum of 2 years of ...

Kohl & Frisch Ltd

CA$48K - CA$56K/yr

We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team. What will ...

Kohl & Frisch Ltd

CA$48K - CA$56K/yr

We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team. What will ...

Danaher

Field Service Representative

Montreal, QC · On-site +1

... remote. In this role, you will have the opportunity to: * Serving assigned customers, under minimal supervision, you will be required to complete troubleshooting, installation, validation ...

next page

Showing results 1-20

All JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Quebec

Weekend Remote Customer Service information

What are some common challenges faced in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are the key skills and qualifications needed to thrive as a Weekend Remote Customer Service Representative, and why are they important?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What jobs pay 4000 a week without a degree?

Weekend remote customer service roles can pay up to $4,000 per week for experienced agents handling high-volume or specialized support, especially if they work overtime or on a premium schedule. Typically, these roles require strong communication skills, familiarity with customer service tools, and sometimes performance-based bonuses, but they do not usually require a college degree.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

What are weekend remote customer service jobs?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

How to make 2000 a week working from home?

A Weekend Remote Customer Service role can potentially pay up to $2000 weekly if it offers high hourly rates, consistent hours, and additional incentives. Earning this amount typically requires working full-time hours, often 40 or more per week, and possessing strong communication skills, experience, and familiarity with customer service tools. Achieving this income level may also involve taking on multiple shifts or specialized roles within customer service teams.

How to make $1000 in a week from home?

A weekend remote customer service role can help you earn money quickly by handling customer inquiries, resolving issues, and providing support through online platforms. To reach $1000 in a week, you may need to work multiple shifts, have strong communication skills, and be efficient with tools like live chat or phone support. Earning this amount depends on your hourly rate, hours worked, and the company's pay structure.
What job categories do people searching Weekend Remote Customer Service jobs in Quebec look for? The top searched job categories for Weekend Remote Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Weekend Remote Customer Service jobs? Cities in Quebec with the most Weekend Remote Customer Service job openings:
Weekend Remote Customer Service jobs near you
Infographic showing various Weekend Remote Customer Service job openings in Quebec as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 46% Physical, 3% Hybrid, and 51% Remote job distribution.
Customer Service Representative

Customer Service Representative

Exfo

Quebec, QC • On-site, Remote

Full-time

Posted 21 days ago

Job description

Job Description:

Titre du poste : Representant(e) Service a la clientele

Lieu : Quebec, QC (mode hybride)

Type de poste : Permanent, temps plein

A propos d'EXFO

EXFO est un leader mondial en solutions de test, de surveillance et d'analyse pour les reseaux de telecommunications. Notre succes repose sur l'innovation, la collaboration et le talent de nos equipes a travers le monde.

Sommaire du role

Base a Quebec, et faisant partie de notre equipe Experience Client pour les solutions RFTM (Remote Fiber Test Monitoring), votre principale responsabilite est de saisir et de gerer les commandes des clients tout en fournissant un service exceptionnel a nos clients bases a l'international.

Responsabilites principales

  • Suivre les commandes de projets en cours (expeditions, livraisons internationales et jalons de facturation).
  • Coordonner les activites avec les departements Finance, Planification, Transport et Douanes, Reussite Client et Ventes.
  • Repondre rapidement et professionnellement aux demandes des clients.
  • Traiter, documenter et assurer le suivi des plaintes clients.
  • Maintenir et ameliorer les procedures du departement.
  • Tenir des dossiers precis et a jour.
  • Communiquer efficacement avec les clients internes et externes.
  • Contribuer a l'amelioration continue du service a la clientele.
  • Assurer un soutien essentiel pendant les vacances et les fins de trimestre.

Profil recherche

  • Minimum de trois (3) ans d'experience en service a la clientele ou dans un role similaire
  • Capacite a travailler de facon autonome et en equipe
  • Experience dans un environnement dynamique et en evolution rapide
  • Connaissance des principes de base du commerce international
  • Comprehension du marche mondial
  • Excellentes aptitudes en resolution de problemes et en analyse
  • Capacite a gerer plusieurs priorites et a respecter les echeances
  • Solides competences en organisation et en gestion des priorites
  • Maitrise de Microsoft Office (Word, Excel et Outlook)
  • Connaissance de SAP
  • Excellentes habiletes en communication et en relations interpersonnelles
  • Orientation client et souci de la qualite
  • Professionnalisme, rigueur et sens des responsabilites
  • Attitude positive, adaptabilite et esprit d'equipe
  • Capacite a travailler efficacement avec des personnes de cultures et d'horizons divers

Langues

  • Francais : avance
  • Anglais : avance (contexte international)

Pourquoi joindre EXFO ?

  • Entreprise technologique innovante et en croissance
  • Environnement collaboratif et stimulant
  • Projets a impact reel sur les decisions d'affaires
  • Flexibilite de travail (mode hybride)
  • Gamme complete d'avantages sociaux

--------------------------------------------------------------------------------------------------------------------------------

Job Title: Customer Service Representative

Location: Quebec City, QC (Hybrid)

Position Type: Permanent, Full-Time

About EXFO

EXFO is a global leader in test, monitoring, and analytics solutions for telecommunications networks. Our success is built on innovation, collaboration, and the talent of our teams around the world.

Position Summary

Based in Quebec City and as part of our Customer Experience team for RFTM (Remote Fiber Test Monitoring) solutions, your primary responsibility is to enter and manage customer orders while providing exceptional service to international customers.

Key Responsibilities

  • Monitor ongoing project orders, including shipments, international deliveries, and billing milestones.
  • Coordinate activities with Finance, Planning, Transportation & Customs, Customer Success, and Sales teams.
  • Respond promptly and professionally to customer inquiries.
  • Process, document, and follow up on customer complaints.
  • Maintain and improve departmental procedures.
  • Maintain accurate and up-to-date records.
  • Communicate effectively with internal and external customers.
  • Contribute to the continuous improvement of customer service quality.
  • Provide essential support during vacation periods and quarter-end activities.

Desired Profile

  • Minimum of three (3) years of experience in customer service or a similar role
  • Ability to work independently and collaboratively in a team environment
  • Experience in a fast-paced and evolving environment
  • Knowledge of basic international trade principles
  • Understanding of global markets
  • Strong problem-solving and analytical skills
  • Ability to manage multiple priorities and meet deadlines
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office (Word, Excel, and Outlook)
  • Knowledge of SAP
  • Excellent communication and interpersonal skills
  • Customer-focused with a commitment to quality
  • Professionalism, accountability, and attention to detail
  • Positive attitude, adaptability, and team-oriented mindset
  • Ability to work effectively with people from diverse cultural backgrounds

Languages

  • French: Advanced
  • English: Advanced (international environment)

Why Join EXFO?

  • Innovative and growing technology company
  • Collaborative and stimulating environment
  • Projects with a real impact on business decisions
  • Flexible work arrangement (hybrid)
  • Comprehensive benefits package

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EXFO logo

About EXFO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Québec, QC, CA

View All EXFO Jobs

Apply