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Weekend Remote Customer Service Jobs in Quebec (NOW HIRING)

Nordia Inc.

Hourly bonus for weekend work. * Comprehensive Benefits - After six months, enjoy medical, dental ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...

Nordia Inc.

Hourly bonus for weekend work. * Comprehensive Benefits - After six months, enjoy medical, dental ... For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ...

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All JobsCustomer Service JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Quebec

Weekend Remote Customer Service information

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What job categories do people searching Weekend Remote Customer Service jobs in Quebec look for?

The top searched job categories for Weekend Remote Customer Service jobs in Quebec are:

What cities in Quebec are hiring for Weekend Remote Customer Service jobs?

Cities in Quebec with the most Weekend Remote Customer Service job openings:

Weekend Remote Customer Service jobs near you
Infographic showing various Weekend Remote Customer Service job openings in Quebec as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution.

Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events

Nordia Inc.

Sept-iles, QC • Remote

Part-time

Medical, Dental, Life

Posted 22 days ago

Job description

At NQX, we don’t just provide customer experiences—we create connections. Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.

Why you will love working here:

  • Competitive Pay – Earn $ including $1 bilingual bonus. Hourly bonus for weekend work.
  • Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
  • Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
  • Work-from-Home – The comfort of working from your own home, with our equipment.

    • How you will make an impact:

  • Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
  • Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
  • Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
  • Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
  • Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.

    • What makes you great fit:

  • Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
  • Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
  • Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
  • Excellent communicator – You express yourself clearly, concisely, and professionally.
  • Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
  • Educational Requirement – High school diploma or equivalent.

    • Training start date: September 4th, 2026

    At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

    Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

    Apply