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Vice President Customer Service Jobs in Quebec (NOW HIRING)

COMTECH TELECOMMUNICATIONS

CA$175K - CA$228K/yr

Precise positioning for MNOs and enterprise customers. * Call Handling Platforms: NENA i3-compliant ... Next Generation 9-1-1 (NG9-1-1) Core Services: Infrastructure including ESInet, NGCS, and 4G/5G ...

Sleeman Breweries

Vice President, Sales

Laval, QC · On-site

Build and sustain seniorlevel relationships with key customers and strategic partners * Lead ... Collaborate with Supply Chain to support demand planning, service levels, and execution * Work with ...

March Networks Corporation

$180 - $205/hr

VICE PRESIDENT, PROFESSIONAL SERVICES At March Networks, our goal is to create a positive working ... customer satisfaction, recurring revenue retention, and business growth by evolving service ...

Ci

Regional Vice President, Wealth

Montreal, QC

Le vice-president regional, Conseils en gestion de patrimoine, est charge de diriger et de soutenir ... Reperer et mettre en uvre des pratiques exemplaires afin d'ameliorer la prestation des services a ...

First Onsite - CA

Vous veillerez à offrir un service exceptionnel, à atteindre de solides résultats financiers et ... customer satisfaction. You support workforce planning, succession planning, and leadership ...

Top Aces, Inc.

VP Canada

Dorval, QC · On-site

... services and joint terminal attack controller (JTAC) training. We pride ourselves on our ... The VP Canada will support PMs as needed with Customer liaison, and support BD with growth partner ...

FIRST ONSITE

Vice-president(e), Operations

Dorval, QC · On-site

Vous veillerez a offrir un service exceptionnel, a atteindre de solides resultats financiers et a ... customer satisfaction. You support workforce planning, succession planning, and leadership ...

COMTECH TELECOMMUNICATIONS

CA$175K - CA$228K/yr

Services principaux de nouvelle génération 9-1-1 (NG9-1-1) : Infrastructure incluant ESInet, NGCS et routage d'appels 4G/5G. Résumé du poste : Allerium recherche un vice-président des ventes ...

Spiria

Vice President of Finances

Montreal, QC · On-site

Strategic mindset with a solid understanding of the challenges faced by a professional services ... creation, and customer satisfaction. At Spiria, we believe diversity is a major strength. We ...

Kinaxis

$250 - $350/hr

As winners of several Top Employer awards globally, we are proud to work with our customers and ... About the role The Vice President, Financial Accounting & Reporting is a senior accounting and ...

Lumen Technologies

The Vice President role is an executive leader of senior leaders, owning a nationwide and ... managed services to federal customers, strong knowledge of procurement vehicles and regulatory ...

Lumen Technologies

The Vice President role is an executive leader of senior leaders, owning a nationwide and ... managed services to federal customers, strong knowledge of procurement vehicles and regulatory ...

Juneteenth Intercontinental University

$150 - $210/hr

Introduction to the Position The role of Provost and Vice President for Student Affairs at ... student services are seamlessly integrated within the educational framework. Responsibilities ...

Ciena Corporation

$200 - $260/hr

Vice President, Manufacturing & Network OperationsJob SummaryAs demand accelerates for cloud and AI ... evolving customer demand, technology transitions, and geopolitical dynamics while enabling ...

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All JobsVice President Customer Service JobsVice President Customer Service Jobs in Quebec

Vice President Customer Service information

See Quebec salary details

$23.5K

$132.5K

$232.5K

How much do vice president customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for vice president customer service in Quebec is $132,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $182,500.00 per year, depending on experience, location, and employer.

What does a vice president of customer service do?

A Vice President of Customer Service is a senior executive responsible for overseeing an organization’s customer service operations and strategy. They lead teams, set service standards, manage budgets, and work to improve the overall customer experience. Their role often involves analyzing customer feedback, implementing new technologies, and collaborating with other departments to ensure customers receive high-quality support. Additionally, they play a key part in shaping company policies that affect customer satisfaction and loyalty.

How does a vice president of customer service typically collaborate with other executive leaders to enhance the customer experience?

A Vice President of Customer Service frequently partners with peers in operations, sales, marketing, and product development to align customer experience strategies with overall business objectives. This cross-functional collaboration ensures that customer feedback informs product enhancements and that service initiatives support company goals. Regular participation in executive meetings, joint planning sessions, and shared KPIs are common practices to keep all departments unified in delivering exceptional customer experiences. Building strong relationships across teams is key for driving customer-centric improvements and achieving organizational success.

What are the key skills and qualifications needed to thrive as a vice president of customer service, and why are they important?

To excel as a Vice President of Customer Service, you need extensive experience in customer service management, strategic leadership abilities, and often a bachelor's or master's degree in business or a related field. Familiarity with CRM systems, customer analytics platforms, and industry-specific software is typically required. Exceptional communication, problem-solving, and team-building skills help drive customer satisfaction and organizational performance. These capabilities are crucial for shaping customer experience strategies, leading large teams, and achieving business objectives in competitive markets.

What is the difference between Vice President Customer Service vs Customer Service Director?

AspectVice President Customer ServiceCustomer Service Director
ResponsibilitiesOversees overall customer service strategy, sets policies, and manages senior teamsManages daily customer service operations and team performance
Required CredentialsBachelor's degree, often MBA, extensive experience in customer service leadershipBachelor's degree, significant experience in customer service management
Work EnvironmentExecutive offices, strategic planning sessionsCustomer service centers, team management
Industry UsageCommon in large corporations and organizationsFound across various industries, especially in mid-sized companies

The Vice President Customer Service focuses on strategic leadership and long-term planning, while the Customer Service Director handles daily operations and team management. Both roles require strong leadership and customer service expertise, but the VP role is more senior and strategic.

What are the most commonly searched types of Customer Service jobs in Quebec?

The most popular types of Customer Service jobs in Quebec are:

What are popular job titles related to Vice President Customer Service jobs in Quebec?

For Vice President Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Vice President Customer Service jobs in Quebec look for?

The top searched job categories for Vice President Customer Service jobs in Quebec are:

What cities in Quebec are hiring for Vice President Customer Service jobs?

Cities in Quebec with the most Vice President Customer Service job openings:

Vice President Customer Service jobs near you
Infographic showing various Vice President Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 25% Part Time, and 12% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $132,527 per year, or $63.7 per hour.

Vice President, Sales

COMTECH TELECOMMUNICATIONS

On-site

CA$175K - CA$228K/yr

Full-time

Posted 9 days ago

Job description

Job Title: Sales Vice President

Department: Sales and Marketing 

Reports To: Senior Vice President, Sales

Revision Date: 8/26/2026

Location: Toronto, ON or Montreal, QC preferred

Level: G5 

Rate of pay: $175,000 - $228,000K CAD


Company Overview:

Allerium is a Comtech Telecommunications segment (NASDAQ: CMTL) with over 40 years of experience in mission-critical connectivity. We provide life-saving connections through three core areas:

  • Location & Messaging Technologies: Precise positioning for MNOs and enterprise customers.
  • Call Handling Platforms: NENA i3-compliant systems (Guardian, Mira) used by thousands of PSAPs.
  • Next Generation 9-1-1 (NG9-1-1) Core Services: Infrastructure including ESInet, NGCS, and 4G/5G call routing.

Position Summary:

Allerium seeks an accomplished and mission-driven Vice President of Sales to lead revenue growth across its Mobile Network Solutions business unit. Reporting to the SVP, Global Head of Sales, of Mobile Network Solutions, this leader will be a key driver of the segment's growth in Canada, working closely with product, engineering, and operations to win and retain strategic accounts.

 

Responsibilities:

Sales Strategy and Revenue Growth

  • Develop and own the annual and multi-year sales plan aligned to Allerium's growth objectives.
  • Drive new logo acquisition and expansion revenue across wireless carriers.
  • Identify, qualify, and close large, complex multi-year contracts — for Messaging, Wireless Emergency Alerts (WEA) and Location services
  • Establish and monitor KPIs across the sales funnel: bookings, pipeline coverage, win rates, and retention.
  • Own P&L accountability for sales performance within the Mobile Network Solutions business in Canada
  • Define go-to-market positioning for Mobile Network Solutions in Canada
  • Lead responses to RFPs and competitive bids for Carriers.

Team Development and Culture

  • Work in a matrix organization, leading, positioning and orchestrating customer opportunities from identification to win. 
  • Establish a disciplined sales methodology and coach the team on complex government procurement cycles.
  • Foster a high-accountability, mission-driven culture reflecting Allerium's core values.

Requirements:

  • 10+ years of enterprise technology sales experience, with 5+ years in a senior sales leadership role.
  • Track record of closing complex, multi-year carrier and enterprise technology contracts.
  • Deep familiarity with the 4G and 5G wireless eco-system
  • Proven ability to build, coach, and retain high-performing sales teams.
  • Experience selling to or partnering with Tier 1/2 wireless carriers 
  • Familiarity with cloud-based migrations and SaaS/MRR-based government contract structures.
  • Active relationships within potential partners to help with GTM. 

Education:

  • Bachelor’s degree and/or equivalent experience


This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. 

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law. 


 

Titre du poste : Vice-président des ventes

Département : Ventes et marketing 

Relevant de : Vice-président principal, chef mondial des ventes, MNS

Date de révision : 26/08/2026

FLSA : Exempté

Emplacement : Toronto, ON ou Montréal, QC préféré

Niveau : G5 

Taux de rémunération : 175 000 $ - 228 000 $ CAD


Aperçu de l'entreprise :

Allerium est un segment de télécommunications de Comtech (NASDAQ : CMTL) avec plus de 40 ans d'expérience en connectivité critique. Nous offrons des connexions vitales à travers trois axes clés :

  • Localisation et technologies de messagerie : Positionnement précis pour les MNO et les clients d'entreprise.
  • Plateformes de gestion d'appels : Systèmes conformes à la norme i3 NENA (Guardian, Mira) utilisés par des milliers de PSAP.
  • Services principaux de nouvelle génération 9-1-1 (NG9-1-1) : Infrastructure incluant ESInet, NGCS et routage d'appels 4G/5G.

Résumé du poste :

Allerium recherche un vice-président des ventes accompli et axé sur la mission pour diriger la croissance des revenus au sein de son unité d'affaires Solutions de réseau mobile. Relevant du vice-président principal, chef mondial des ventes des Solutions de réseau mobile, ce leader sera un moteur clé de la croissance du segment au Canada, travaillant en étroite collaboration avec le produit, l'ingénierie et les opérations pour obtenir et conserver des comptes stratégiques.

 

Responsabilités :

Stratégie de vente et croissance des revenus

  • Élaborer et posséder le plan de vente annuel et pluriannuel aligné sur les objectifs de croissance d'Allerium.
  • Favoriser l'acquisition de nouveaux logos et l'expansion des revenus chez les opérateurs sans fil.
  • Identifier, qualifier et conclure de grands contrats pluriannuels complexes — pour la messagerie, les alertes d'urgence sans fil (WEA) et les services de localisation
  • Établissez et surveillez les KPI tout au long de l'entonnoir de vente : réservations, couverture du pipeline, taux de réussite et rétention.
  • Assumer la responsabilité des comptes et des comptes pour la performance des ventes au sein de l'activité Solutions de réseau mobile au Canada
  • Définir le positionnement de mise sur le marché pour les solutions de réseau mobile au Canada
  • Dirigez les réponses aux appels d'offres et aux appels d'offres concurrentiels pour les transporteurs.


Développement d'équipe et culture

  • Travailler dans une organisation matricielle, en dirigeant, positionnant et orchestrant les opportunités clients de l'identification à la victoire. 
  • Établissez une méthodologie de vente disciplinée et coachez l'équipe sur les cycles complexes d'approvisionnement gouvernemental.
  • Favoriser une culture à haute responsabilité et axée sur la mission, reflétant les valeurs fondamentales d'Allerium.

Exigences :

  • 10+ ans d'expérience en vente de technologies d'entreprise, dont 5+ ans dans un poste de direction senior en vente.
  • Historique de conclusion de contrats technologiques complexes et pluriannuels avec les opérateurs et les entreprises.
  • Profonde connaissance de l'écosystème sans fil 4G et 5G
  • Capacité prouvée à bâtir, coacher et retenir des équipes de vente performantes.
  • Expérience de vente ou partenariat avec des fournisseurs sans fil de niveau 1/2 
  • Familiarité avec les migrations basées sur le cloud et les structures de contrats gouvernementaux basées sur SaaS/MRR.
  • Des relations actives avec des partenaires potentiels pour aider avec GTM. 

Éducation :

  • Baccalauréat et/ou expérience équivalente


Ce poste exige la conformité au programme de milieu de travail sans drogue de Comtech. Les candidats doivent réussir un dépistage de drogues préalable à l'embauche comme condition d'embauche. Les employés peuvent être soumis à des soupçons aléatoires et raisonnables, ainsi qu'à des tests post-incident. La consommation illégale de drogues — y compris la marijuana, peu importe la loi provinciale — est disqualifiante selon les directives fédérales et les exigences du DoD DFARS.

La fourchette salariale reflète le salaire de base attendu pour ce poste. La rémunération finale sera basée sur le rôle, le niveau, les compétences, l'expérience et la localisation géographique.

Comtech Telecommunications Corp. est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans distinction de race, couleur, religion, sexe, origine nationale, statut de vétéran protégé en situation de handicap ou autres caractéristiques protégées par la loi.