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Vice President Customer Service Jobs in Quebec (NOW HIRING)

Build and sustain seniorlevel relationships with key customers and strategic partners * Lead ... Collaborate with Supply Chain to support demand planning, service levels, and execution * Work with ...

$180 - $205/hr

VICE PRESIDENT, PROFESSIONAL SERVICES At March Networks, our goal is to create a positive working ... customer satisfaction, recurring revenue retention, and business growth by evolving service ...

New

$180 - $205/hr

VICE PRESIDENT, PROFESSIONAL SERVICES At March Networks, our goal is to create a positive working ... customer satisfaction, recurring revenue retention, and business growth by evolving service ...

New

Le vice-president regional, Conseils en gestion de patrimoine, est charge de diriger et de soutenir ... Reperer et mettre en uvre des pratiques exemplaires afin d'ameliorer la prestation des services a ...

Vous veillerez à offrir un service exceptionnel, à atteindre de solides résultats financiers et ... customer satisfaction. You support workforce planning, succession planning, and leadership ...

VP Canada

Dorval, QC · On-site

... services and joint terminal attack controller (JTAC) training. We pride ourselves on our ... The VP Canada will support PMs as needed with Customer liaison, and support BD with growth partner ...

New

Vous veillerez a offrir un service exceptionnel, a atteindre de solides resultats financiers et a ... customer satisfaction. You support workforce planning, succession planning, and leadership ...

Strategic mindset with a solid understanding of the challenges faced by a professional services ... creation, and customer satisfaction. At Spiria, we believe diversity is a major strength. We ...

En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...

En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...

CA$150K - CA$200K/yr

Responsible for servicing a designated number of clients * Responsible for generating business ... Demonstrated knowledge of CRM software and Microsoft Office including Word, Excel, PowerPoint ...

$150 - $210/hr

Introduction to the Position The role of Provost and Vice President for Student Affairs at ... student services are seamlessly integrated within the educational framework. Responsibilities ...

En tant que Vice-President (e) finances chez Spiria, vous serez amene(e) a: * Produire des etats ... Service de telemedecine et programme d'aide aux employes avec Telus Sante. * Remboursements lies a ...

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Showing results 1-20

Vice President Customer Service information

See Quebec salary details

$23.5K

$132.5K

$232.5K

How much do vice president customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for vice president customer service in Quebec is $132,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $182,500.00 per year, depending on experience, location, and employer.

What does a vice president of customer service do?

A Vice President of Customer Service is a senior executive responsible for overseeing an organization’s customer service operations and strategy. They lead teams, set service standards, manage budgets, and work to improve the overall customer experience. Their role often involves analyzing customer feedback, implementing new technologies, and collaborating with other departments to ensure customers receive high-quality support. Additionally, they play a key part in shaping company policies that affect customer satisfaction and loyalty.

How does a vice president of customer service typically collaborate with other executive leaders to enhance the customer experience?

A Vice President of Customer Service frequently partners with peers in operations, sales, marketing, and product development to align customer experience strategies with overall business objectives. This cross-functional collaboration ensures that customer feedback informs product enhancements and that service initiatives support company goals. Regular participation in executive meetings, joint planning sessions, and shared KPIs are common practices to keep all departments unified in delivering exceptional customer experiences. Building strong relationships across teams is key for driving customer-centric improvements and achieving organizational success.

What are the key skills and qualifications needed to thrive as a vice president of customer service, and why are they important?

To excel as a Vice President of Customer Service, you need extensive experience in customer service management, strategic leadership abilities, and often a bachelor's or master's degree in business or a related field. Familiarity with CRM systems, customer analytics platforms, and industry-specific software is typically required. Exceptional communication, problem-solving, and team-building skills help drive customer satisfaction and organizational performance. These capabilities are crucial for shaping customer experience strategies, leading large teams, and achieving business objectives in competitive markets.

What is the difference between Vice President Customer Service vs Customer Service Director?

AspectVice President Customer ServiceCustomer Service Director
ResponsibilitiesOversees overall customer service strategy, sets policies, and manages senior teamsManages daily customer service operations and team performance
Required CredentialsBachelor's degree, often MBA, extensive experience in customer service leadershipBachelor's degree, significant experience in customer service management
Work EnvironmentExecutive offices, strategic planning sessionsCustomer service centers, team management
Industry UsageCommon in large corporations and organizationsFound across various industries, especially in mid-sized companies

The Vice President Customer Service focuses on strategic leadership and long-term planning, while the Customer Service Director handles daily operations and team management. Both roles require strong leadership and customer service expertise, but the VP role is more senior and strategic.

What are the most commonly searched types of Customer Service jobs in Quebec?

The most popular types of Customer Service jobs in Quebec are:

What are popular job titles related to Vice President Customer Service jobs in Quebec?

For Vice President Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Vice President Customer Service jobs in Quebec look for?

The top searched job categories for Vice President Customer Service jobs in Quebec are:

What cities in Quebec are hiring for Vice President Customer Service jobs?

Cities in Quebec with the most Vice President Customer Service job openings:

Infographic showing various Vice President Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $132,527 per year, or $63.7 per hour.

Full-time

Retirement

Re-posted 22 days ago


Job description

Position:

Vice President, Sales

Location:

Guelph, Ontario

Level:

Vice President Benefits and Perks:

At Sleeman Breweries, you'll have access to benefits that support you today and help you plan for tomorrow:

Competitive compensation

RRSP-matching program to help you save for retirement

A commitment to work-life balance

Benefits coverage for partners and kids

Parental leave top-up for primary and secondary caregivers

Employee product credit

Tuition reimbursement program for eligible employees

Employee and family assistance program

Discount program with access to perks from big brands and local favourites

Professional development opportunities including mentorship and leadership development

If you require an accommodation or an accessible format at any stage of the application or hiring process, please let the recruitment team know. We are committed to providing an inclusive and accessible experience for all candidates.

Why Join Sleeman Breweries?

What's your story? Ours is about pushing boundaries to create Canada's third-largest brewery known for unique craft and world-class brands enjoyed across the country.

As part of Sapporo Breweries, our story includes Sleeman Breweries in Ontario, Okanagan Spring Brewery in B.C., Wild Rose Brewery in Alberta, and Unibroue in Quebec.

When you join Sleeman Breweries, you join a company deeply committed to quality, sustainability, and creating an outstanding employee experience. People here care about what they do and the people they work with. Write your next chapter with us at Sleeman Breweries.

Get an inside look at what it's like working at Sleeman Breweries by following @LifeAtSleeman on Instagram

Purpose and Impact

The Vice President, Sales is a senior enterprise leader responsible for shaping and executing Sleeman Breweries' national sales strategy to deliver sustainable revenue growth, strong market execution, and longterm brand health. This role leads and inspires a complex, multichannel sales organization by setting clear strategic direction, strengthening customer partnerships, driving consistent execution across channels, and building a highperforming leadership team aligned to enterprise priorities and brand growth objectives. Working in close partnership with Marketing, Supply Chain, Finance, Human Resources, and the executive team, the Vice President translates corporate strategy into disciplined, measurable commercial outcomes-balancing strategic vision with operational excellence to drive nearterm performance while building capability, structure, and leadership depth for future growth within a regulated and highly competitive environment. This role offers flexibility in work location within Canada; however, frequent travel (approximately thirty percent of the time) is required, including regular time in Guelph, Ontario and across markets, regions, and channels across Canada.

Strategic and Commercial Leadership

  • Define and execute the national sales strategy in alignment with corporate objectives and brand priorities

  • Translate enterprise strategy into clear sales goals, operating plans, and execution frameworks

  • Lead annual and longerterm commercial planning, including channel strategy and portfolio priorities

  • Provide strategic insight and leadership as a trusted contributor at the executive table

  • Ensure strong strategic execution to support brand strength and regional growth across Canada

Revenue and Performance Management

  • Own national sales performance across revenue, volume, margin, and trade investment effectiveness

  • Establish and maintain performance metrics, scorecards, and operating rhythms to track results

  • Drive disciplined forecasting, demand visibility, and performance management practices

  • Ensure consistent and effective execution across regions, customer segments, and sales channels

Customer and Channel Leadership

  • Build and sustain seniorlevel relationships with key customers and strategic partners

  • Lead national account strategy, commercial negotiations, and joint business planning

  • Ensure differentiated gotomarket strategies by channel, aligned to customer and brand needs

  • Represent the Sales function in key customer, industry, and commercial forums

People Leadership and Sales Capability

  • Lead, coach, and develop a highperforming national sales leadership team

  • Clarify roles, accountability, and decisionmaking across the sales organization

  • Build leadership capacity, succession plans, and longterm bench strength

  • Foster a culture of inclusion, collaboration, accountability, and continuous improvement

CrossFunctional Partnership

  • Partner closely with Marketing to align on brand strategy, activation, and portfolio priorities

  • Collaborate with Supply Chain to support demand planning, service levels, and execution

  • Work with Finance on budgets, forecasts, and returnoninvestment analysis

  • Contribute actively to enterprise transformation initiatives and strategic programs

Required Qualifications

  • Extensive (minimum 15 years) seniorlevel sales leadership experience within consumer packaged goods, beverage, or similarly complex commercial environments

  • Demonstrated success leading multiregion, multichannel sales organizations

  • Strong commercial and financial acumen with an ability to balance strategic and operational priorities

  • Proven experience driving organizational change, modernization, or transformation

  • Ability to lead effectively within regulated or highly structured sales environments

Preferred Qualifications

  • Direct experience within the beverage or beverage alcohol industry

  • Experience within consumer packaged goods organizations with national scale

  • Exposure to provincially regulated or controlled sales systems

  • Experience operating within matrixed or multinational organizational structures

Leadership Attributes

  • Enterprisewide mindset with a strong focus on execution and results

  • Decisive, valuesbased leadership style with sound judgment

  • Highly collaborative and influential across functions and stakeholders

  • Comfortable navigating ambiguity, complexity, and change

  • Strong commitment to talent development, leadership growth, and cultural

Think you have what we need but your credentials don't perfectly line up? That's OK! We know that some job seekers miss opportunities if they think their qualifications don't fit. If you believe your skills and experience can make a difference here, we encourage you to apply!

Our Commitment to Diversity, Equity and Inclusion

At Sleeman Breweries, we believe that better beer, and better workplaces, happen when people feel welcomed and valued for the differences they bring.

We are committed to fair hiring practices free from discrimination, and we encourage applications from all qualified candidates.

BETTER BEER. BETTER PEOPLE. GETTING BETTER

We thank all candidates for their interest however only those selected to proceed will be contacted.