Build and sustain seniorlevel relationships with key customers and strategic partners * Lead ... Collaborate with Supply Chain to support demand planning, service levels, and execution * Work with ...
Build and sustain seniorlevel relationships with key customers and strategic partners * Lead ... Collaborate with Supply Chain to support demand planning, service levels, and execution * Work with ...
Vous veillerez à offrir un service exceptionnel, à atteindre de solides résultats financiers et ... customer satisfaction. You support workforce planning, succession planning, and leadership ...
Quick apply
Vous veillerez à offrir un service exceptionnel, à atteindre de solides résultats financiers et ... customer satisfaction. You support workforce planning, succession planning, and leadership ...
Vice President - Fund Accounting Location ... Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by ...
Vice President - Fund Accounting Location ... Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by ...
Vice-president(e), Operations
Dorval, QC · On-site
Vous veillerez a offrir un service exceptionnel, a atteindre de solides resultats financiers et a ... customer satisfaction. You support workforce planning, succession planning, and leadership ...
Vice-president(e), Operations
Dorval, QC · On-site
Vous veillerez a offrir un service exceptionnel, a atteindre de solides resultats financiers et a ... customer satisfaction. You support workforce planning, succession planning, and leadership ...
The VP serves as a key member of the Insurance Division leadership team, ensuring exceptional ... complex service-based industry, including large-scale operations, customer experience, and ...
The VP serves as a key member of the Insurance Division leadership team, ensuring exceptional ... complex service-based industry, including large-scale operations, customer experience, and ...
Experience dans l'expansion d'un produit de logiciel-service B2B connaissant croissance et ... Partner with Sales, Marketing, Customer Success, and Engineering to deliver the roadmap and grow ...
New
Experience dans l'expansion d'un produit de logiciel-service B2B connaissant croissance et ... Partner with Sales, Marketing, Customer Success, and Engineering to deliver the roadmap and grow ...
New
À titre d'adjointe au Vice-président, Affaires et services professionnels, vous jouerez un rôle ... Excellent sens du service à la clientèle * Excellentes habiletés de communication orale et ...
À titre d'adjointe au Vice-président, Affaires et services professionnels, vous jouerez un rôle ... Excellent sens du service à la clientèle * Excellentes habiletés de communication orale et ...
The Vice-President Business Development - Transportation develops influential relationships with ... Maintain the integrity of the client and sales opportunity information (CRM) * Develop and maintain ...
The Vice-President Business Development - Transportation develops influential relationships with ... Maintain the integrity of the client and sales opportunity information (CRM) * Develop and maintain ...
Divisional Vice President, Store Operations Role Summary Reporting to the SVP Stores , the ... customer experience, service, and productivity at store level. * Sponsor, steer and leverage the ...
Divisional Vice President, Store Operations Role Summary Reporting to the SVP Stores , the ... customer experience, service, and productivity at store level. * Sponsor, steer and leverage the ...
Le/la vice-président(e) des opérations soutiendra les activités hommes et femmes de Centric ... Manage and oversee the Division's Distribution, Logistics, Customer Service, Order Management, and ...
Le/la vice-président(e) des opérations soutiendra les activités hommes et femmes de Centric ... Manage and oversee the Division's Distribution, Logistics, Customer Service, Order Management, and ...
Strategic mindset with a solid understanding of the challenges faced by a professional services ... creation, and customer satisfaction. At Spiria, we believe diversity is a major strength. We ...
Strategic mindset with a solid understanding of the challenges faced by a professional services ... creation, and customer satisfaction. At Spiria, we believe diversity is a major strength. We ...
Assistant Vice President - AEOI/Economic Substance Location ... Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the ...
Assistant Vice President - AEOI/Economic Substance Location ... Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the ...
En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...
En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...
En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...
En tant que Vice-President, Operations, ce professionnel sera charge de stimuler la croissance ... and service delivery, including significant experience working with enterprise customers. * More ...
Job Overview The Vice President, Legal & General Counsel is the enterprise functional leader for ... Legal Service Delivery and Operations * Design and oversee Legal operating routines, including ...
Job Overview The Vice President, Legal & General Counsel is the enterprise functional leader for ... Legal Service Delivery and Operations * Design and oversee Legal operating routines, including ...
Assistant Vice President - Internal Audit/ Vice-president(e) adjoint(e), Audit interne
Montreal, QC · On-site
Assistant Vice President - Internal Audit Location ... Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the ...
New
Assistant Vice President - Internal Audit/ Vice-president(e) adjoint(e), Audit interne
Montreal, QC · On-site
Assistant Vice President - Internal Audit Location ... Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the ...
New
Le Vice-président répond de l'atteinte des cibles de revenus et de bénéfice net d'exploitation ... Identifier, tester et déployer de nouvelles sources de revenus au-delà de la location (services ...
Le Vice-président répond de l'atteinte des cibles de revenus et de bénéfice net d'exploitation ... Identifier, tester et déployer de nouvelles sources de revenus au-delà de la location (services ...
En tant que Vice-President (e) finances chez Spiria, vous serez amene(e) a: * Produire des etats ... Service de telemedecine et programme d'aide aux employes avec Telus Sante. * Remboursements lies a ...
En tant que Vice-President (e) finances chez Spiria, vous serez amene(e) a: * Produire des etats ... Service de telemedecine et programme d'aide aux employes avec Telus Sante. * Remboursements lies a ...
VP, Product & Innovation
Montreal, QC · On-site
... and customer-centric approach. We are setting new benchmarks in the industry by embracing ... Improve the borrower journey from application through funding, servicing, and renewal * Drive ...
Quick apply
VP, Product & Innovation
Montreal, QC · On-site
... and customer-centric approach. We are setting new benchmarks in the industry by embracing ... Improve the borrower journey from application through funding, servicing, and renewal * Drive ...
Vice-Président / Vice-Présidente Finance et administration
CA$130K - CA$160K/yr
Service de télémédecine; * Programme d'aide aux employé(e)s (PAE); * Clientèle reconnue et ... We are looking for a Vice President, Finance and Administration a strategic and detail-oriented ...
Quick apply
Vice-Président / Vice-Présidente Finance et administration
CA$130K - CA$160K/yr
Service de télémédecine; * Programme d'aide aux employé(e)s (PAE); * Clientèle reconnue et ... We are looking for a Vice President, Finance and Administration a strategic and detail-oriented ...
Vp Customer Service information
How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?
What does a VP of Customer Service do?
What is the difference between Vp Customer Service vs Customer Service Manager?
| Aspect | Vp Customer Service | Customer Service Manager |
|---|---|---|
| Responsibilities | Oversees entire customer service strategy, sets policies, and manages multiple teams or departments | Manages daily customer service operations, supervises frontline staff, and handles escalations |
| Required Credentials | Bachelor's degree; experience in leadership roles; industry-specific knowledge | Bachelor's degree; experience in customer service; leadership skills |
| Work Environment | Executive-level, strategic planning, often in corporate offices | Operational, team management, customer-facing interactions |
| Scope | Company-wide customer service policies and initiatives | Team-specific customer service delivery and performance |
The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.
What are the key skills and qualifications needed to thrive as a VP of Customer Service, and why are they important?

Full-time
Retirement
Re-posted yesterday
Job description
Position:
Vice President, SalesLocation:
Guelph, OntarioLevel:
At Sleeman Breweries, you'll have access to benefits that support you today and help you plan for tomorrow:
Competitive compensation
RRSP-matching program to help you save for retirement
A commitment to work-life balance
Benefits coverage for partners and kids
Parental leave top-up for primary and secondary caregivers
Employee product credit
Tuition reimbursement program for eligible employees
Employee and family assistance program
Discount program with access to perks from big brands and local favourites
Professional development opportunities including mentorship and leadership development
If you require an accommodation or an accessible format at any stage of the application or hiring process, please let the recruitment team know. We are committed to providing an inclusive and accessible experience for all candidates.
Why Join Sleeman Breweries?
What's your story? Ours is about pushing boundaries to create Canada's third-largest brewery known for unique craft and world-class brands enjoyed across the country.
As part of Sapporo Breweries, our story includes Sleeman Breweries in Ontario, Okanagan Spring Brewery in B.C., Wild Rose Brewery in Alberta, and Unibroue in Quebec.
When you join Sleeman Breweries, you join a company deeply committed to quality, sustainability, and creating an outstanding employee experience. People here care about what they do and the people they work with. Write your next chapter with us at Sleeman Breweries.
Get an inside look at what it's like working at Sleeman Breweries by following @LifeAtSleeman on Instagram
Purpose and Impact
The Vice President, Sales is a senior enterprise leader responsible for shaping and executing Sleeman Breweries' national sales strategy to deliver sustainable revenue growth, strong market execution, and longterm brand health. This role leads and inspires a complex, multichannel sales organization by setting clear strategic direction, strengthening customer partnerships, driving consistent execution across channels, and building a highperforming leadership team aligned to enterprise priorities and brand growth objectives. Working in close partnership with Marketing, Supply Chain, Finance, Human Resources, and the executive team, the Vice President translates corporate strategy into disciplined, measurable commercial outcomes-balancing strategic vision with operational excellence to drive nearterm performance while building capability, structure, and leadership depth for future growth within a regulated and highly competitive environment. This role offers flexibility in work location within Canada; however, frequent travel (approximately thirty percent of the time) is required, including regular time in Guelph, Ontario and across markets, regions, and channels across Canada.
Strategic and Commercial Leadership
Define and execute the national sales strategy in alignment with corporate objectives and brand priorities
Translate enterprise strategy into clear sales goals, operating plans, and execution frameworks
Lead annual and longerterm commercial planning, including channel strategy and portfolio priorities
Provide strategic insight and leadership as a trusted contributor at the executive table
Ensure strong strategic execution to support brand strength and regional growth across Canada
Revenue and Performance Management
Own national sales performance across revenue, volume, margin, and trade investment effectiveness
Establish and maintain performance metrics, scorecards, and operating rhythms to track results
Drive disciplined forecasting, demand visibility, and performance management practices
Ensure consistent and effective execution across regions, customer segments, and sales channels
Customer and Channel Leadership
Build and sustain seniorlevel relationships with key customers and strategic partners
Lead national account strategy, commercial negotiations, and joint business planning
Ensure differentiated gotomarket strategies by channel, aligned to customer and brand needs
Represent the Sales function in key customer, industry, and commercial forums
People Leadership and Sales Capability
Lead, coach, and develop a highperforming national sales leadership team
Clarify roles, accountability, and decisionmaking across the sales organization
Build leadership capacity, succession plans, and longterm bench strength
Foster a culture of inclusion, collaboration, accountability, and continuous improvement
CrossFunctional Partnership
Partner closely with Marketing to align on brand strategy, activation, and portfolio priorities
Collaborate with Supply Chain to support demand planning, service levels, and execution
Work with Finance on budgets, forecasts, and returnoninvestment analysis
Contribute actively to enterprise transformation initiatives and strategic programs
Required Qualifications
Extensive (minimum 15 years) seniorlevel sales leadership experience within consumer packaged goods, beverage, or similarly complex commercial environments
Demonstrated success leading multiregion, multichannel sales organizations
Strong commercial and financial acumen with an ability to balance strategic and operational priorities
Proven experience driving organizational change, modernization, or transformation
Ability to lead effectively within regulated or highly structured sales environments
Preferred Qualifications
Direct experience within the beverage or beverage alcohol industry
Experience within consumer packaged goods organizations with national scale
Exposure to provincially regulated or controlled sales systems
Experience operating within matrixed or multinational organizational structures
Leadership Attributes
Enterprisewide mindset with a strong focus on execution and results
Decisive, valuesbased leadership style with sound judgment
Highly collaborative and influential across functions and stakeholders
Comfortable navigating ambiguity, complexity, and change
Strong commitment to talent development, leadership growth, and cultural
Think you have what we need but your credentials don't perfectly line up? That's OK! We know that some job seekers miss opportunities if they think their qualifications don't fit. If you believe your skills and experience can make a difference here, we encourage you to apply!
Our Commitment to Diversity, Equity and InclusionAt Sleeman Breweries, we believe that better beer, and better workplaces, happen when people feel welcomed and valued for the differences they bring.
We are committed to fair hiring practices free from discrimination, and we encourage applications from all qualified candidates.
BETTER BEER. BETTER PEOPLE. GETTING BETTER
We thank all candidates for their interest however only those selected to proceed will be contacted.