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Overnight Customer Support Jobs in Quebec (NOW HIRING)

Walmart

(CAN) Overnight Associate

Levis, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Pointe-claire, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Shawinigan, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Alma, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Quebec, QC

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Candiac, QC

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Victoriaville, QC

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Saint-georges, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Quebec, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Quebec, QC

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Trois-rivieres, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Quebec, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Laval, QC

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Overnight Associate

Trois-rivieres, QC · On-site

CA$18.75/hr

To provide customer service by completing assigned tasks relating to receiving and the flow of ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

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Overnight Customer Support information

What does an overnight customer support representative do?

An Overnight Customer Support representative assists customers with their inquiries, issues, or service needs during non-standard business hours, typically overnight. They handle phone calls, emails, or live chats to resolve problems, answer questions, and ensure customer satisfaction when most daytime staff are unavailable. This role is essential for businesses that operate 24/7 or have customers in different time zones, ensuring continuous support and smooth operations throughout the night.

What are some common challenges faced in an overnight customer support role, and how can they be managed?

Working overnight shifts in customer support can present unique challenges such as managing fatigue, staying alert during quiet hours, and handling escalated issues with limited immediate supervision. To manage these challenges, it’s important to establish a consistent sleep schedule, utilize available resources and documentation, and communicate proactively with daytime teams to ensure seamless handoffs. Many companies offer training and support systems to help overnight staff stay connected and effective, making it critical to take advantage of these resources.

What is the difference between Overnight Customer Support vs Customer Service Representative?

AspectOvernight Customer SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, usually regular business hours
Work EnvironmentRemote or call center, focused on night shiftsOffice or remote, during standard business hours
Required SkillsStrong communication, problem-solving, night shift staminaCommunication, patience, daytime availability
Industry UsageCustomer support for global or 24/7 servicesGeneral customer service across various industries

Overnight Customer Support and Customer Service Representative roles share core communication skills but differ mainly in work hours and environment. Overnight Customer Support focuses on night shifts, often in call centers or remotely, serving clients outside regular hours. Customer Service Representatives typically work during daytime hours, providing support during standard business hours. Both roles require strong communication skills, but the shift timing and work environment distinguish them.

What are the key skills and qualifications needed to thrive as an overnight customer support representative?

To thrive as an Overnight Customer Support representative, you need excellent problem-solving skills, strong written and verbal communication abilities, and prior customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, as well as CRM software, is typically required. Patience, resilience, and the ability to work independently during off-hours are important soft skills in this role. These qualifications ensure prompt, effective assistance to customers and maintain high service quality during overnight shifts when resources may be limited.
What are the most commonly searched types of Customer Support jobs in Quebec? The most popular types of Customer Support jobs in Quebec are:
Overnight Customer Support jobs near you
Infographic showing various Overnight Customer Support job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

(CAN) Overnight Associate

Walmart

Levis, QC • On-site

CA$18.75/hr

Full-time

Re-posted 19 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,373 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational functions.What you'll do...

1. Preparing the sales floor for store opening
2. Setting, merchandising and signing features
3. Completing live unloading of other types of merchandise
4. The main differentiator between this role and day/evening fulfillment is there is a stronger emphasis on labelling and placing merchandise in the backroom bins/stocking
5. Pulling pallets of merchandise to and from the sales floor for overnight processing
6. Assisting in stocking the sales floor as assigned and providing customer service if necessary
7. Label the sales floor for store opening
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure


The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1200 Boul Alphonse-Desjardins, Levis, QC G6V 6Y8, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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