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Customer Support Associate Jobs in Quebec (NOW HIRING)

Walmart

(CAN) Claims

Rouyn-noranda, QC · On-site

CA$19.55/hr

... Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required. The minimum rate of pay for this position starts from $19.55. Le taux ...

Walmart

CA$19.55/hr

... Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required. The minimum rate of pay for this position starts from $19.55. Le taux ...

Walmart

(CAN) Reclamations

Quebec, QC · On-site

CA$19.55/hr

... Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required. The minimum rate of pay for this position starts from $19.55. Le taux ...

Floor & Décor

CA$17.85 - CA$21.50/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor ... Potential travel to other stores for support. W orking Conditions (travel & environment) * While ...

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Customer Support Associate information

See Quebec salary details

$8

$17

$26

How much do customer support associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer support associate in Quebec is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Quebec? The most popular types of Customer Support jobs in Quebec are:
What are popular job titles related to Customer Support Associate jobs in Quebec? For Customer Support Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Quebec look for? The top searched job categories for Customer Support Associate jobs in Quebec are:
What cities in Quebec are hiring for Customer Support Associate jobs? Cities in Quebec with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Quebec as of June 2026, with employment types broken down into 68% Full Time, 26% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,867 per year, or $17.7 per hour.
(CAN) Claims

(CAN) Claims

Walmart

Rouyn-noranda, QC • On-site

CA$19.55/hr

Part-time

Posted 14 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,681 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Position Summary...To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor.What you'll do...

1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines. Handle all SORT, and Global Donation Merchandise
3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
7. Completes all GM CVP (Customer Value Program)
8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.

The minimum rate of pay for this position starts from $19.55.

Le taux horaire minimum pour ce poste debute a 19.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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