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Customer Service Voice Jobs (NOW HIRING)

Heirloom Cloud

Voice Over Talent

Mount Pleasant, SC · On-site +1

... customer education. What You'll Do * Record short voiceovers (15-90 seconds) for product videos ... Maintain a consistent brand voice: warm, encouraging, plain-spoken, never salesy. * Provide clean ...

Heirloom

Voice Over Talent

Mount Pleasant, SC · On-site

... customer education. What You'll Do * Record short voiceovers (15-90 seconds) for product videos ... Maintain a consistent brand voice: warm, encouraging, plain-spoken, never salesy. * Provide clean ...

Campbellsville

This part-time position involves teaching voice to music majors and minors. Candidates with vocal jazz experience could apply for this position. Additionally, other teaching responsibilities may be ...

JOURNAL GRAPHICS

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

Represent the Customer Service voice in execution capability and roadmap development * Oversee all projects and jobs, including schedule changes, production updates, and customer requests * Track ...

JOURNAL GRAPHICS

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

Represent the Customer Service voice in execution capability and roadmap development * Oversee all projects and jobs, including schedule changes, production updates, and customer requests * Track ...

Voice Products, Inc.

Be Seen First

Technical Support Engineer

Wichita, KS · On-site

$50K - $60K/yr

We will offer all our customers qualified personnel for sales, product training, timely service and software support as part of our continuing commitment to service. Voice Products, Inc. started in ...

MILLENNIUMSOFT

Customer Service Representatives

Covington, GA · On-site

$13.50 - $18.50/hr

Monitor the Customer Service voice mailbox. * Manage client email and phone Help Lines. * Work closely with Global Distribution Center to ensure movement of orders throughout day and to provide end ...

Onto

Manager, Customer Service

Tucson, AZ

The Senior Service Manager is the lead service voice in cross-functional product, engineering, and shipment meetings, and the customer's primary escalation point for technical issues in the field.

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Customer Service Voice information

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How much do customer service voice jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service voice in the United States is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What are Customer Service Voice jobs?

Customer Service Voice jobs involve interacting with customers over the phone to address their inquiries, resolve issues, and provide information about products or services. Employees in these roles are expected to communicate clearly, demonstrate patience, and maintain a positive attitude even in challenging situations. These positions are commonly found in call centers, help desks, and customer support departments across various industries. Key responsibilities include answering calls, documenting customer concerns, escalating complex issues, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Voice representative, and why are they important?

To thrive as a Customer Service Voice representative, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, empathy, and a positive attitude help you build rapport with customers and manage challenging situations effectively. These competencies are essential for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

What is the difference between Customer Service Voice vs Customer Service Chat?

AspectCustomer Service VoiceCustomer Service Chat
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; typing and communication skills
Work EnvironmentCall centers, remote or in-officeOnline platforms, remote or in-office
Employer & Industry UsageRetail, telecom, tech companiesRetail, tech, e-commerce
Common Search & ComparisonCustomer Service Voice vs Customer Service Chat

Customer Service Voice involves handling customer inquiries via phone calls, emphasizing verbal communication skills. Customer Service Chat relies on written communication through online chat platforms, requiring quick typing and clarity. Both roles serve similar industries and often require comparable credentials, but differ mainly in communication method and work environment.

What are some common challenges faced by Customer Service Voice representatives, and how can they be managed effectively?

Customer Service Voice representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accurate records during fast-paced interactions. To manage these effectively, it's important to develop strong communication and active listening skills, utilize stress management techniques, and become proficient with customer relationship management (CRM) software. Many teams offer ongoing training and support from supervisors to help agents continuously improve their approach and adapt to evolving customer needs.
More about Customer Service Voice jobs
What states have the most Customer Service Voice jobs? States with the most job openings for Customer Service Voice jobs include:
What job categories do people searching Customer Service Voice jobs look for? The top searched job categories for Customer Service Voice jobs are:
Customer Service Voice jobs near you
Infographic showing various Customer Service Voice job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,057 per year, or $20.2 per hour.

Remote | Latin American Spanish Voice Actor for AI Voice Cloning -- $40-$130/hour

24-MAG

New York, NY • Remote

$40 - $130/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

We are sharing a specialised part-time consulting opportunity for Latin America-based voice actors with native Latin American Spanish fluency, neutral internationally intelligible delivery, broadcast-quality recording experience, expressive vocal control, text-to-speech workflow familiarity, and comfort with AI voice cloning projects.

This role supports current and upcoming remote consulting opportunities focused on high-quality Latin American Spanish voice recording, expressive speech capture, text-to-speech evaluation, AI voice cloning, customer-facing voice applications, and high-quality project execution. Selected professionals will record clean, natural, and consistent Latin American Spanish voice samples across a variety of scripts while following detailed recording, file formatting, and delivery guidelines.

Voice recordings for this project are intended for a specific internal CX AI agent use case and are not intended to be sold, licensed, or reused for another product, dataset, or purpose.

Key Responsibilities

Professionals in this role may contribute to:

Voice Recording & Performance

  • Record high-quality Latin American Spanish voice samples across conversational, narrative, instructional, and customer-facing scripts
  • Deliver clear, natural, expressive speech with strong control over tone, pacing, pronunciation, and emphasis
  • Perform multiple takes with variation in emotion, delivery style, energy, and vocal expression when required
  • Maintain consistency in voice, accent, and delivery across recording sessions

Neutral Spanish Delivery & Vocal Consistency

  • Deliver native Latin American Spanish with neutral, internationally intelligible pronunciation
  • Maintain vocal identity, accent consistency, and strong diction across recording sessions
  • Adapt delivery style while preserving a consistent voice profile
  • Follow script direction precisely while keeping speech natural and human-like

Audio Quality & Recording Setup

  • Follow detailed recording guidelines involving environment, microphone setup, file formatting, and submission requirements
  • Record in a quiet environment using professional or near-professional audio equipment
  • Ensure audio files are clean, clear, well-paced, and suitable for structured review or voice system development
  • Apply strong attention to detail when reviewing takes, file quality, and delivery requirements

AI Voice Cloning & TTS Support

  • Contribute Spanish voice recordings that may be used for authorized AI voice cloning or text-to-speech workflows
  • Support voice projects involving natural, expressive, human-like Spanish speech generation
  • Record scripts with consistency and vocal control to support high-quality voice modeling
  • Maintain professionalism, clarity, and reliability across project assignments

Ideal Profile

Strong candidates may have:

  • Native Latin American Spanish fluency
  • Current location in Latin America
  • Ability to speak neutral, internationally intelligible Spanish without a strong regional accent
  • Proven experience in voice acting, dubbing, narration, podcasting, broadcasting, or related audio work
  • Access to a professional or near-professional recording setup, including a quality microphone and quiet recording environment
  • Strong command of intonation, diction, pacing, pronunciation, and emotional range
  • Ability to follow scripts precisely while maintaining natural delivery
  • Comfort with authorized voice cloning use for a specific internal CX AI agent voice application
  • Reliable availability for approximately 5–10 hours per week depending on project scope

Educational Background

  • Formal degree requirements may vary based on project needs
  • Professional experience in voice acting, narration, broadcasting, podcasting, audio production, or vocal performance is highly relevant
  • A strong voice portfolio, demo reel, or prior recording experience may be especially valuable

Nice to Have

  • Experience recording for text-to-speech, audiobooks, IVR systems, AI voice datasets, or voice assistant projects
  • Familiarity with audio editing tools such as Audacity, Adobe Audition, Reaper, or comparable software
  • Ability to deliver multiple vocal styles such as conversational, corporate, energetic, calm, instructional, or customer-support oriented
  • Experience maintaining consistent vocal identity across long or repeated recording sessions
  • Strong understanding of clean audio capture, mic technique, file handling, and recording quality standards

Why This Opportunity

  • Apply professional Latin American Spanish voice acting experience to structured remote voice recording work
  • Contribute to high-quality AI voice, TTS, and customer-facing voice application workflows
  • Work on flexible assignments aligned with your vocal performance, accent control, and recording strengths
  • Use your ability to deliver natural, expressive, and neutral Latin American Spanish speech across varied scripts
  • Remote structure with competitive hourly compensation

Contract Details

  • Independent contractor role
  • Fully remote with flexible scheduling
  • Eligible professionals may be based in Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, or Venezuela depending on project needs
  • Expected commitment of approximately 5–10 hours per week depending on project availability
  • Applicants should be comfortable with authorized voice cloning use as part of project deliverables
  • Voice recordings are intended for a specific internal CX AI agent use case and are not intended to be sold, licensed, or reused outside that approved use case
  • Competitive rates between $40–$130 per hour depending on expertise and project scope
  • Weekly payments via Stripe or Wise
  • Projects may be extended, shortened, or adjusted depending on scope and performance
  • Work will not involve access to confidential or proprietary information from any employer, client, or institution

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.