ZipRecruiter

Log In

1

Customer Service Operator Jobs (NOW HIRING)

Kent Hospital

Room Service Operator

Warwick, RI

Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance. * Assists patients with telephone call backs ...

Sodexo

Room Service Operator

Cleveland, OH · On-site

$16.25 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER - 10261001 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Allentown, PA · On-site

$18/hr

Room Service Operator Location: LEHIGH VALLEY HOSPITAL - CEDAR CREST - 74848001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Tyler, TX · On-site

$14.50 - $15.70/hr

Room Service Operator Location: UT HEALTH TYLER - 99511001 Workdays/shifts : VARIED WORKDAYS ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Allentown, PA

$18/hr

Room Service Operator Location: LEHIGH VALLEY HOSPITAL - CEDAR CREST - 74848001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Longmont, CO

$19.50 - $21.84/hr

Room Service Operator Location: UC HEALTH LONG'S PEAK HOSPITAL - 43551001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Allentown, PA

$18/hr

Room Service Operator Location: LEHIGH VALLEY HOSPITAL - CEDAR CREST - 74848001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Kent Hospital

Room Service Operator

Warwick, RI · On-site

Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance. * Assists patients with telephone call backs ...

Sodexo

Room Service Operator

Cleveland, OH

$16.25 - $18.30/hr

Room Service Operator Location: UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER - 10261018 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Willoughby, OH

$16 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS LAKE WEST MEDICAL CENTER - 15815006 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Tyler, TX · On-site

$14.50 - $15.70/hr

Room Service Operator Location: UT HEALTH TYLER - 99511001 Workdays/shifts : VARIED WORKDAYS ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Willoughby, OH · On-site

$16 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS LAKE WEST MEDICAL CENTER - 15815006 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

CRH

Customer Service/ Scale Operator

Santa Rosa, CA

$24 - $28/hr

If you're someone that takes pride in your customer service skills, enjoys finding creative ... Coordinates with customers, sales, quality control, operators, and other personnel as required ...

Longwood Collective

Answering Service Operator

Boston, MA · On-site

$20 - $22/hr

Position Overview We are currently hiring for Full-Time, Answering Service Operators! In this role ... Our award-winning customer service attracts customers that include internationally renowned ...

Ampcus

Customer Services Support Operator

Cary, NC · On-site

Job Title: Customer Services Support Operator Location(s): Cary, NC Job Summary: Seeking a ... Minimum of 2-5 years of experience in order management, customer service, or account management.

next page

Showing results 1-20

All JobsCustomer Service Operator Jobs

Customer Service Operator information

See salary details

$11

$17

$28

How much do customer service operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service operator in the United States is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What are some common challenges Customer Service Operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

What are the key skills and qualifications needed to thrive as a Customer Service Operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are Customer Service Operators?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.
More about Customer Service Operator jobs
What cities are hiring for Customer Service Operator jobs? Cities with the most Customer Service Operator job openings:
Who are the top companies hiring for Customer Service Operator jobs? The top employers for Customer Service Operator jobs are:
What states have the most Customer Service Operator jobs? States with the most job openings for Customer Service Operator jobs include:
What job categories do people searching Customer Service Operator jobs look for? The top searched job categories for Customer Service Operator jobs are:
What are popular job titles related to Customer Service Operator jobs? For Customer Service Operator jobs, the most frequently searched job titles are:
Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,376 per year, or $17.5 per hour.
Room Service Operator

Room Service Operator

CARE NEW ENGLAND HEALTH SYSTEM

Warwick, RI

Other

Posted 4 days ago

Care New England Health System rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

328th of 877 rated healthcare providers

Job description

Primary Function: Assists the department in the Clerical aspects in preparation for patient meal service through accurate menu processing and assisting patients with menu selection.

Responsibilities

  • Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance.
  • Assists patients with telephone call backs or personal visitation as needed while ensuring adherence to all diet orders.
  • Reviews computer printout to determine which patients have not placed an order for that meal period and initiates telephone or personal contact as appropriate.
  • Documents number of meals served each day. Takes phone calls and faxes orders for all food requests.
  • Receives requests for diet changes via computer, fax; or written format during downtime.
  • Makes necessary diet changes, keeps Enter/Edit computer screen and Room Service order system updated. Follows standard procedures for diet patterns.
  • Coordinates processing of AM and PM nourishments orders and prints AM and PM nourishment labels.
  • Processes orders for patients requested nourishments. Coordinate delivery of all tube feeding and oral supplement orders.
  • Uses customer service training in all patient or customer contact.
  • Performs all other duties as assigned.

Job Qualifications and Specifications: High School Diploma or equivalent is required. A minimum of 2 years job-related experience and basic computer skills is required. Must be able to read, write and speak English. Knowledge and experience of normal and modified diets and carbohydrate counting and protein exchange systems preferred.

Care New England Health System (CNE) and its member institutionsButler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Centerare trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

What Care New England Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply