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Customer Service Operator Jobs (NOW HIRING)

City of Caldwell, ID

Service Operator III

Caldwell, ID · On-site

$28.23 - $31.91/hr

Oversees customer service investigations involving billing disputes, consumption analysis, and ... Provides mentorship, technical instruction, and field training to Field Service Operators I and ...

City of Caldwell, ID

Service Operator I

Caldwell, ID · On-site

$20.72 - $23.38/hr

This position is an entry level position in the Service Operator series. The primary function of an ... Responds to customer service requests related to high consumption, leaks, or service disruptions.

Sodexo

Room Service Operator

Wauwatosa, WI · On-site

$19.50/hr

Room Service Operator Location: CHILDREN'S HOSPITAL OF WISCONSIN - 48021001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Cleveland, OH · On-site

$16.25 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER - 10261001 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Olathe, KS · On-site

$16.50/hr

Room Service Operator Location: OLATHE MEDICAL CENTER - 15142001 Workdays/shifts : Varying shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Willoughby, OH · On-site

$16 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS LAKE WEST MEDICAL CENTER - 15815006 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Wauwatosa, WI

$19.50/hr

Room Service Operator Location: CHILDREN'S HOSPITAL OF WISCONSIN - 48021001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Colorado Springs, CO · On-site

$19.50 - $21.84/hr

Room Service Operator Location: UC HEALTH MEMORIAL HOSPITAL NORTH - 43550002 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Wauwatosa, WI · On-site

$19.50/hr

Room Service Operator Location: CHILDREN'S HOSPITAL OF WISCONSIN - 48021001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Allentown, PA · On-site

$18/hr

Room Service Operator Location: LEHIGH VALLEY HOSPITAL - CEDAR CREST - 74848001 Workdays/shifts ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Longmont, CO · On-site

$19.50 - $21.84/hr

Room Service Operator Location: UC HEALTH LONG'S PEAK HOSPITAL - 43551001 Workdays/shifts: Weekdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Toledo, OH · On-site

$15/hr

Room Service Operator Location: PROMEDICA HEALTH SYSTEM - CORPORATE OFFICES - 43512027 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Cleveland, OH

$16.25 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER - 10261001 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Sodexo

Room Service Operator

Cleveland, OH

$16.25 - $18/hr

Room Service Operator Location: UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER - 10261001 Workdays ... Sodexo partners with clients to provide a truly memorable experience for both customers and ...

Kent Hospital

Room Service Operator

Warwick, RI · On-site

Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance. * Assists patients with telephone call backs ...

CRH

Customer Service/ Scale Operator

Santa Rosa, CA

$24 - $28/hr

Customer Service/ Scale Operator AMAT Santa Rosa, California, United States Job ID: 524847 BoDean Company, a CRH company, a member of the CRH West Division family, values a culture of growth ...

CRH

Customer Service/ Scale Operator

Santa Rosa, CA · On-site

$24 - $28/hr

Customer Service/ Scale Operator AMAT Santa Rosa, California, United States Job ID: 524847 BoDean Company, a CRH company, a member of the CRH West Division family, values a culture of growth ...

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Customer Service Operator information

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How much do customer service operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service operator in the United States is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What are some common challenges Customer Service Operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

What are the key skills and qualifications needed to thrive as a Customer Service Operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are Customer Service Operators?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.
More about Customer Service Operator jobs
What cities are hiring for Customer Service Operator jobs? Cities with the most Customer Service Operator job openings:
Who are the top companies hiring for Customer Service Operator jobs? The top employers for Customer Service Operator jobs are:
What states have the most Customer Service Operator jobs? States with the most job openings for Customer Service Operator jobs include:
What job categories do people searching Customer Service Operator jobs look for? The top searched job categories for Customer Service Operator jobs are:
What are popular job titles related to Customer Service Operator jobs? For Customer Service Operator jobs, the most frequently searched job titles are:
Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,376 per year, or $17.5 per hour.

Service Operator III

City of Caldwell, ID

Caldwell, ID • On-site

$28.23 - $31.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Salary: $28.23 - $31.91 Hourly
Location : Water Dept. 305 W Chicago St Caldwell ID 83605, ID
Job Type: Full-Time
Job Number: 202400244
Department: Water
Opening Date: 06/03/2026
Closing Date: Continuous
Description
The City of Caldwell Water Department is looking for a Service Operator III. This position is the advanced-level position in the Service Operator series. The primary function of an employee in this class is to perform specialized, technical, and leadership work in service operations, including advanced diagnostics, customer issue resolution, and coordination of complex meter and service-related projects. Work is performed under general supervision with a high level of independence. The principal duties of this class are performed in an outdoor environment, which may involve adverse weather conditions, roadway traffic, and related hazards.
Responsibilities
  • Serves as lead technician for meter installation, calibration, and advanced diagnostics.
  • Oversees customer service investigations involving billing disputes, consumption analysis, and pressure/flow complaints.
  • Performs specialized leak detection, flow testing, and service line evaluations.
  • Provides mentorship, technical instruction, and field training to Field Service Operators I and II.
  • Coordinates with billing, engineering, and production staff to resolve complex service issues.
  • Reviews and validates work orders, meter data, and service reports.
  • Assists with utility policy interpretation related to service and metering.
  • Responds to emergency situations, including service line breaks and customer outages.
  • Participates in and may lead utility line locating activities.
  • Recommends improvements to service procedures, equipment, and technologies.
  • Prepares detailed service reports and updates the work order management systems.
  • Operates and maintains AMR/AMI systems and software.
  • Provides information to customers in a courteous and professional manner
  • Participates in mandatory training and safety programs.
  • Consistently keeps supervisor and relevant team members informed about work progress, current and potential issues, and proactively suggests new or improved solutions to address challenges.
  • Responds to emergency after-hours service calls.
  • Respects the opinions of others and maintains a positive and professional working relationship with colleagues, supervisors, and stakeholders.
  • Performs other duties as assigned.

Minimum Qualifications
Education, Training, and/or Experience Required:
  • Graduation from High School or possession of a GED.
  • Minimum of four years of progressively responsible experience in water utility service, distribution, or metering.
  • Experience leading service crews or projects.
  • Experience with automated meter reading systems (AMR/AMI).
  • Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.
Licenses, Certifications and Other Requirements:
  • Possession of a current and valid driver's license.
  • Possession of a Class III Water Distribution License issued by the State of Idaho or ability to obtain within 6 months.
  • Class B CDL, No Restrictions with Tanker Endorsement.
  • Must be able to work evenings, weekends, varying shift hours, and participate in an on-call rotation.
  • Successful completion of pre-employment background check, physical, and drug test to include prescription medications.
  • Subject to random DOT drug and alcohol testing.
Preferred Experience (not required):
  • Class IV Water Distribution License issued by the State of Idaho.
  • Class I Water Treatment License issued by the State of Idaho.
  • Idaho Backflow Assembly Tester License.
  • Class A CDL, No Restrictions with Tanker Endorsement.
  • Certification in advanced metering infrastructure (AMI) or leak detection.

The City of Caldwell offers a complete benefits package to full-time (30 or more hours per week) employees including health care, dental, vision, PERSI retirement, 401k with City match, deferred compensation plan, Employee Assistance Program (EAP), flexible spending accounts, life insurance, disability, holidays, and Paid Time Off (PTO).
The City is a qualifying employer for the Federal Student Loan Forgiveness Program.
01
I have graduated from High School or am in possession of a GED.
  • Yes
  • No

02
I have a minimum of four years of progressively responsible experience in water utility service, distribution, or metering.
  • Yes
  • No

03
I have experience leading service crews and projects.
  • Yes
  • No

04
This is my summary of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.
05
I understand that I need to successfully complete a pre-employment background check, physical, and drug test to include prescription medications.
  • Yes
  • No

Required Question

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