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Customer Service Operator Jobs in New York (NOW HIRING)

Summit Wash Holdings

Entry Ride Operator

Fair Lawn, NJ · On-site

$18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

CloudKitchens

Facility Care Operator

Brooklyn, NY · On-site

$16.50 - $17.50/hr

Join CloudKitchens as a Facility Care Operator! About the Role: As a Facility Care Operator ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

CloudKitchens

Facility Care Operator

Manhattan, NY · On-site

$17.50/hr

Join CloudKitchens as a Facility Care Operator! About the Role: As a Facility Care Operator ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

Domino's Pizza

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Operating the cash register and collecting payment from customers. Making consistent products ...

Domino's

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for ... Operating the cash register and collecting payment from customers. Making consistent products ...

Lawn Doctor

Customer Service Representative

Asbury Park, NJ · On-site

$17 - $23.25/hr

The Customer Service Representative answers phones, speaks with customers and potential customers ... No matter the task, our independent operators know that every Lawn Doctor employee plays an ...

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All JobsCustomer Service Operator JobsCustomer Service Operator Jobs in New York

Customer Service Operator information

See New York salary details

$12

$19

$31

How much do customer service operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service operator in New York is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely can reduce some workplace stressors like commuting and office distractions, and success depends on skills such as communication and problem-solving. Proper training and a supportive environment can help manage stress levels in this role.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.
What are popular job titles related to Customer Service Operator jobs in New York? For Customer Service Operator jobs in New York, the most frequently searched job titles are:
What job categories do people searching Customer Service Operator jobs in New York look for? The top searched job categories for Customer Service Operator jobs in New York are:
What cities in New York are hiring for Customer Service Operator jobs? Cities in New York with the most Customer Service Operator job openings:
What are popular job titles related to Customer Service Operator jobs in NY? For Customer Service Operator jobs in NY, the most frequently searched job titles are:
Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in New York as of August 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

Customer Service Operator Lead - USTA Retail Merchandise

Aramark

Flushing, NY

$25 - $30/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,265 frontline employees who took The Breakroom Quiz

389th of 485 rated business services

Job description

Job Description
The Customer Service Lead Representative is responsible for delivering exceptional customer service while providing day-to-day leadership and support to a team of customer service representatives.
This role serves as the primary point of contact for escalated customer concerns,  and helps ensure service standards, productivity goals, and customer satisfaction objectives are achieved.
 This is a temporary position: 8.23.26 thru 9.13.2026
Compensation Data

COMPENSATION: The Hourly rate for this position is $25.00 to $30.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities
  • Respond to customer inquiries via phone, email, chat, or in person.
  • Resolve complex customer issues and escalations in a timely and professional manner.
  • Ensure customers receive accurate information regarding products, services, policies, and procedures.
  • Monitor customer interactions to maintain a high level of service quality.
  • Follow up on customer concerns to ensure satisfactory resolution.
  • Serve as a resource for escalated customer concerns and operational questions.
  • Lead by example in professionalism, customer engagement, and problem-solving.
  • Support supervisors and managers with daily operations and workflow coordination.
  • Maintain accurate customer records and service documentation.
  • Identify trends, recurring issues, and opportunities for process improvement.
Qualifications

• Interpersonal communication skills to ensure positive interactions with customers
• Analytical and problem-solving skills to diagnose problems and recommend effective solutions
• Multitasking and organizational skills to work on multiple issues at one time
• Active listening and communication skills to provide concise answers to inquiries
• Time-management skills to respond to customer emails, calls and web chat messages promptly
• Teamwork skills to collaborate with representatives and coworkers in other departments
• Ability to remain upright and stationary for long periods during a shift
• Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs

  • High School Diploma or GED required.
  • Associate's or Bachelor's degree in Business, Communications, or a related field preferred.
Experience
  • 2–5 years of customer service experience.
  • Previous experience serving as a team lead or senior customer service representative preferred.
  • Experience handling escalated customer issues.
Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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