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Customer Service Operator Jobs in New York (NOW HIRING)

LIPAPRD

Relief Special Service Operator

Hicksville, NY

$18.75 - $25.50/hr

Utilizing various computer programs, both main frame and PC based to collect and analyze customer ... Relaying this information to Service personnel as needed or requested. * General knowledge of the ...

XBP ASIA

OFFICE SERVICE PRINT OPERATOR

Manhattan, NY · On-site

$22 - $24/hr

As a Client Services Associate (CSA) in the Technical Support department within the Customer ... Operated high-volume printers, copiers, and scanners to process customer orders accurately and ...

Summit Wash Holdings

Entry Ride Operator

Fair Lawn, NJ · On-site

$18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

CloudKitchens

Facility Care Operator

Belleville, NJ · On-site

$16.50/hr

As a Facility Care Operator (Janitorial) - you will play a pivotal role in ensuring the cleanliness ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

CloudKitchens

Facility Care Operator

Belleville, NJ

$16.50/hr

As a Facility Care Operator (Janitorial) - you will play a pivotal role in ensuring the cleanliness ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

CloudKitchens

Facility Care Operator

Brooklyn, NY · On-site

$16.50 - $17.50/hr

Join CloudKitchens as a Facility Care Operator! About the Role: As a Facility Care Operator ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

CloudKitchens

Facility Care Operator

Manhattan, NY

$17.50/hr

Join CloudKitchens as a Facility Care Operator! About the Role: As a Facility Care Operator ... Customer Service: Provide friendly, professional, and responsive customer service to facility ...

Domino's

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for ... Operating the cash register and collecting payment from customers. Making consistent products ...

Sourcepass

Customer Service Administrator

Melville, NY · On-site

$18.25 - $24.50/hr

A fast-paced customer service role that requires solid communications skills, and the ability to ... computer (Windows Operating system) Strong typing skills required Pays attention to detail ...

Domino's Pizza

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Operating the cash register and collecting payment from customers. Making consistent products ...

Domino's Franchise

Customer Service Rep

Central Islip, NY

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Operating the cash register and collecting payment from customers. Making consistent products ...

Domino's Franchise

Customer Service Rep04559

Matawan, NJ · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Operating the cash register and collecting payment from customers. Making consistent products ...

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Customer Service Operator information

See New York salary details

$12

$19

$31

How much do customer service operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service operator in New York is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. Success in the role typically requires strong communication skills, patience, and the ability to stay calm under pressure. The level of stress can vary based on workload, company policies, and individual resilience.

What are popular job titles related to Customer Service Operator jobs in New York?

For Customer Service Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Operator jobs in New York look for?

The top searched job categories for Customer Service Operator jobs in New York are:

What cities in New York are hiring for Customer Service Operator jobs?

Cities in New York with the most Customer Service Operator job openings:

What are popular job titles related to Customer Service Operator jobs in NY?

For Customer Service Operator jobs in NY, the most frequently searched job titles are:

Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

Communication Customer Service Operator - Full Time - Evening

Hackensack Meridian Health

Perth Amboy, NJ • On-site

$18.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Hackensack Meridian Health rating

7.8

Company rating: 7.8 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

134th of 898 rated healthcare providers

Job description

Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Operates an Infinity Ultracomm/G-3 Communication Network engaged in providing services for Raritan Bay Medical Center to include Perth Amboy and Old Bridge Divisions.
Responsibilities
A day in the life of a at Hackensack Meridian Health includes:
  • Operates an Amtelco Infinity/G-3 communication call center engaged in providing services for Raritan Bay Medical Center to include Perth Amboy/Old Bridge Divisions and Physicians Answering Service.
  • Answers incoming Medical Center calls to Include internal and external calls for Perth Amboy and Old Bridge Division. Screens calls according to Medical Center policies.
  • Answers Physicians Answering Service calls with answer phrase displayed on screen, types messages given by caller, dispatches messages by calling physician/office and patching physicians/patients.
  • Uses Directory for both Divisions, Physicians Accounts, Physicians Office Numbers, Beeper Numbers and other Directory listings.
  • Dials outgoing calls for in-house personnel that cannot dial directly and screen calls as required.
  • Uses Network Paging System to beep In- house personnel, administrative personnel and physicians on answering service.
  • Overhead Paging
  • Digital Pagers
  • Alpha Numeric Messages to Pagers & Cell Phones
  • Handles patient information calls after hours, in accordance with Hospital policies. Follows HIPAA regulations ensuring patient confidentiality.
  • Answers Service Consultation line, takes consult information then notifies the physician on-call according to the specialty and service schedule.
  • Process calls for Language Interpreter, Obtains information then contacts outside company or in-house interpreter. Completes form to include name of caller language needed and interpreter`s number. Maintains and accurately updates information.
  • Maintains and updates specials accurately with information requested by physician which includes doctor on-call, office hours and a covering physician.
  • Assures all messages taken are dispatched to the physician/office accurately. Locates physician which includes doctor on-call, office hours and covering physician.
  • Takes changes for permanent information.
  • Hospital Directory: updates &deletions
  • Answering Service: changes in account information.
  • Completes tickets for on-call personnel, Renal and for international calls. Responsibilities during emergency situation
  • Initiates codes by paging overhead, beeping on-call personnel and notifying the appropriate departments.
  • Completes forms for Code Blue, Code Red, Code Heart, Rapid Response, Code Stroke, Code Green, Code Orange, Code Elopement, Disaster and Bomb Threat.
  • Responds to Code Red by reading printout on screen with location, calling fire department on direct line and notifying appropriate department.
  • Recognizes and reports malfunction of equipment in need of repair.
  • Reports system problems with Verizon, Avaya, Amtelco, USA Mobility to supervisor or telephone coordinator.
  • Notifies physician when office number is not forwarded to service. Calls Verizon to assist with call-forwarding problems.
  • Maintains Ultra Comm to ensure lines are idle and ready to transmit. Monitors Fax Machine to ensure accurate transmission of on-call schedules.
  • Performs other assignments as requested by Communications Supervisor.

Qualifications
Education, Knowledge, Skills and Abilities Required:
  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs or experience.
  • Must include customer service relations experience, typing skills of 30 wpm, one year experience with a central computer/communication based system.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Minimum rate of $18.65 Hourly
Job Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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