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Customer Service Operator Jobs in New York (NOW HIRING)

ABC Imaging

Customer Service Representative

New York, NY · On-site

$23 - $27/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC ... Communicate job requirements clearly to production teams, including operators and prepress staff

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing Are you looking for a new ... Staying organized and operating efficiently * Maintaining a professional and positive attitude

CRC Management Co LLC

Customer Service Associate

Elmont, NY · On-site

$15.25 - $21/hr

Customer Service Associate Customer Service Associates report to a General Manager and are ... Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite ...

WSA Americas

Customer Service Manager

Hauppauge, NY · On-site

Maintain and update process documentation and standard operating procedures (SOPs). * Manage and ... Proven experience in customer service management or a similar leadership role. * Strong leadership ...

Albertsons

Customer Service Clerk

Short Hills, NJ · On-site

$15.92 - $21/hr

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in ... Your role will involve operating electronic scanning cash registers, receiving payment for customer ...

Albertsons

Customer Service Clerk

Little Silver, NJ · On-site

$15.92 - $21/hr

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in ... Your role will involve operating electronic scanning cash registers, receiving payment for customer ...

CRC Management Co LLC

Customer Service Associate

Jamaica, NY · On-site

$15.25 - $21/hr

Customer Service Associate Customer Service Associates report to a General Manager and are ... Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite ...

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join ... This franchise is independently owned and operated by a franchisee. Your application will go ...

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Customer Service Operator information

See New York salary details

$12

$19

$31

How much do customer service operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service operator in New York is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.47 per hour, depending on experience, location, and employer.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. Success in the role typically requires strong communication skills, patience, and the ability to stay calm under pressure. The level of stress can vary based on workload, company policies, and individual resilience.

What are popular job titles related to Customer Service Operator jobs in New York?

For Customer Service Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Operator jobs in New York look for?

The top searched job categories for Customer Service Operator jobs in New York are:

What cities in New York are hiring for Customer Service Operator jobs?

Cities in New York with the most Customer Service Operator job openings:

What are popular job titles related to Customer Service Operator jobs in NY?

For Customer Service Operator jobs in NY, the most frequently searched job titles are:

Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

Customer Service Representative

ABC Imaging

New York, NY • On-site

$23 - $27/hr

Full-time

Re-posted 20 days ago

Job description

Customer Service Representative (Print Production & Front Desk Coordinator)

About ABC Imaging
ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients worldwide. With locations in the USA, London, Dubai, and Shanghai, we deliver end-to-end print production, graphics, and media services on a global scale.

Job Overview
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team. This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion.

The ideal candidate has experience in print production, prepress, or customer service within a graphics or printing environment.

Key Responsibilities

  • Monitor and process incoming print jobs via email, production bins, and front counter intake
  • Accurately code and log customer tickets according to company guidelines and production workflows
  • Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
  • Communicate job requirements clearly to production teams, including operators and prepress staff
  • Review incoming job details to ensure accuracy, completeness, and print readiness
  • Follow up with clients regarding file issues, production questions, and scheduling updates
  • Track jobs through completion and ensure proper job closure, delivery, and shipment logging
  • Provide professional front desk and phone support to clients and internal teams
  • Maintain a clean, organized, and efficient reception and production intake area
  • Manage office and production supplies inventory
  • Support production staff with administrative and workflow assistance as needed
  • Perform additional duties as assigned by management

Qualifications

  • Strong organizational skills and exceptional attention to detail
  • Experience in customer service, print production, prepress, or graphics environment preferred
  • Working knowledge of offset printing, digital printing, and production workflows
  • Familiarity with prepress processes and file preparation standards
  • Strong problem-solving and solutions-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to multitask in a fast-paced, deadline-driven production environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with graphics applications (Adobe Creative Suite preferred) is a plus