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23 Securitas Customer Service Operator Jobs Hiring Near You

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Securitas Jobs Information

What is it like to work at Securitas?

Securitas is a company that prioritizes professionalism, integrity, and customer satisfaction, fostering a culture of trust and reliability. As a leading security services provider, Securitas offers a dynamic work environment with diverse teams, including security officers, account managers, and operations specialists, working together to deliver tailored security solutions to clients. Working at Securitas may appeal to individuals seeking a stable career with opportunities for professional growth, as the company provides training and development programs to support the advancement of its employees.

What makes Securitas an attractive place to work?

Securitas is a leading global security services company with a long history of providing high-quality security solutions to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Securitas, individuals can contribute to the company's mission of safeguarding people and assets, while also gaining valuable experience and skills in the security industry.

Do workers at Securitas get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Securitas pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.

At Securitas, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Securitas?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Securitas?

Only some people who work part-time get paid time off.
66% of people who work part-time say they don’t get paid time off
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Securitas affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Securitas?

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 141 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Securitas worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 191 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Securitas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Securitas workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Securitas?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Securitas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Securitas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Securitas?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 111 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Securitas job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Securitas good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Securitas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Securitas?

Some people feel stressed out here.
45% of people say they often feel stressed out at work.
Based on data from 125 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 136 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Securitas?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Securitas?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Securitas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Securitas is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Operator jobs?
What are the most popular jobs at Securitas?
What are the most popular categories at Securitas?
Infographic showing various Customer Service Operator job openings at Securitas in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Physical job distribution.

GSOC Flex Operator - MUST HAVE OPEN AVAILABILITY

Securitas Services

San Jose, CA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 992 frontline employees who took The Breakroom Quiz

64th of 116 rated security

Job description

Global Security Operations Center (GSOC) Operator 
We help make your world a safer place.
 
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.


Essential Job Functions:

  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assisting company employees in all concerns that pertain to safety and security
  • Monitoring travel safety and security of company's employees
  • Conducting ongoing review of multiple systems and sources to detect potential risks
  • Notifying and coordinating corporate response by distribution of advisories and other communications
  • Compiling daily reports and incident reports
  • Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
  • Provides back-up, support, and on-call function as needed

Additional Job Functions:

  • Perform other related duties and special projects as required
  • Gather and prepare reports on individual and team performance metrics

Minimum Qualifications and Requirements 

  • High school diploma or equivalent required
  • At least 18 years of age
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
  • Associate's degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
  • Strong Customer Service skills
  • Excellent written and verbal communication skills
  • Ability to read, write, and speak clearly in English
  • Ability to multitask in a fast paced, at times stressed work environment
  • Strong team player
  • Comfortable with high-tech work environment, and constant learning of new tools and innovations
  • Flexibility to work all shifts, and willingness to assist the team with overtime when needed
  • Proficient in Microsoft Windows and Office Suite

Preferred Qualifications:

  • Prior experience in a security operations center, or similar is highly preferred
  • Bachelor's degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
  • Experience with security systems, including alarm monitoring, electronic access control, and CCTV
  • Supervisory experience, ideally in a security role

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.

Are you interested in being part of our Team?
Apply quickly and efficiently online 
Weekly pay and Daily Pay Options
Competitive benefits  
 
 
See a different world.
 

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

#AF-PSIL

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

What Securitas employees say

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