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Phone Operator Jobs in Baton Rouge, LA (NOW HIRING)

GI Alliance

Phone Operator Specialist (31245)

Baton Rouge, LA · On-site

$14.25 - $17.75/hr

GI Alliance is seeking an experienced Phone Operator Specialist. Duties of this position include, but are not limited to, the following: Position purpose Provide a full range of telephone switchboard ...

CRH

Asphalt Plant Operator

Baton Rouge, LA · On-site

Communicates on multiple devises, i.e. computer, phone, fax, hand-held and CB radios. * Learns how to read multiple types of meters and gauges at specified intervals verify operating conditions.

CRH

Asphalt Plant Operator

Baton Rouge, LA · On-site

Communicates on multiple devises, i.e. computer, phone, fax, hand-held and CB radios. * Learns how to read multiple types of meters and gauges at specified intervals verify operating conditions.

Quanta Services

Operator

Prairieville, LA

$15.75 - $20.75/hr

Minimum 2 years of experience operating heavy equipment in a construction environment. * Previous experience in construction, civil, or foundation work preferred * Ability to safely operate a variety ...

fpcusa

VCM OPERATOR

Baton Rouge, LA · On-site

$15 - $19.50/hr

VCM OPERATOR EDUCATION and/or EXPERIENCE Associate of Science in Process Technology from college or technical school; or five years operations experience; or two years Vinyl Chloride operations ...

Cajun Industries

Operator - Light

Baton Rouge, LA

$15.50 - $20.25/hr

More information about this job Overview The Light Equipment Operator must have the ability and experience to operate hand-held mechanical devices used on project site. Will operate one or more piece ...

Cajun Industries

Operator - Light

Baton Rouge, LA

$15.50 - $20.25/hr

Overview The Light Equipment Operator must have the ability and experience to operate hand-held mechanical devices used on project site. Will operate one or more piece of equipment including but are ...

Cajun Industries

Operator - Light

Baton Rouge, LA · On-site

$15.50 - $20.25/hr

More information about this job Overview The Light Equipment Operator must have the ability and experience to operate hand-held mechanical devices used on project site. Will operate one or more piece ...

Cajun Industries

Operator - Light

Baton Rouge, LA · On-site

$15.50 - $20.25/hr

More information about this job Overview The Light Equipment Operator must have the ability and experience to operate hand-held mechanical devices used on project site. Will operate one or more piece ...

Cajun Industries

Operator - Light

Baton Rouge, LA · On-site

$15.50 - $20.25/hr

Overview The Light Equipment Operator must have the ability and experience to operate hand-held mechanical devices used on project site. Will operate one or more piece of equipment including but are ...

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Phone Operator information

See Baton Rouge, LA salary details

$7

$15

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How much do phone operator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for phone operator in Baton Rouge, LA is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.02 per hour, depending on experience, location, and employer.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, which equates to approximately $31,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and the specific employer, with some roles offering additional benefits or shift differentials.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.
More about Phone Operator jobs
What are the most commonly searched types of Phone Operator jobs in Baton Rouge, LA? The most popular types of Phone Operator jobs in Baton Rouge, LA are:
What are popular job titles related to Phone Operator jobs in Baton Rouge, LA? For Phone Operator jobs in Baton Rouge, LA, the most frequently searched job titles are:
What cities near Baton Rouge, LA are hiring for Phone Operator jobs? Cities near Baton Rouge, LA with the most Phone Operator job openings:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,504 per year, or $15.6 per hour.

Phone Operator Specialist (31245)

GI Alliance

Baton Rouge, LA • On-site

$14.25 - $17.75/hr

Full-time

Posted 20 days ago

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

639th of 887 rated healthcare providers

Job description

GI Alliance is seeking an experienced Phone Operator Specialist.
Duties of this position include, but are not limited to, the following:
Position purpose
Provide a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
  • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
  • Provides a pleasant and helpful phone contact for callers.
  • Performs clerical duties as assigned to maintain workflow in the department.
  • Perform other duties as assigned

Qualifications
Education: High School diploma or GED. Some college preferred.
Experience: Minimum six (6) months experience in a call center environment.
Additional Qualifications N/A
Performance Requirements:
  • Excellent communication skills, both written and verbal.
  • Proficient technical (computer) skills.
  • Ability to multi-task and prioritize.
  • Self-motivated with initiative.
  • Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran

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