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Phone Operator Jobs in Baton Rouge, LA (NOW HIRING)

Imh

Plant Operator

Central, LA · On-site

$31.70 - $48.24/hr

The Plan Operator is a position in the Facilities Management department that requires entry-level ... This includes frequent computer, phone, and cable set-up and use. * Expected to lift and utilize ...

Quanta Services

Operator

Prairieville, LA

$15.75 - $20.75/hr

Minimum 2 years of experience operating heavy equipment in a construction environment. * Previous experience in construction, civil, or foundation work preferred * Ability to safely operate a variety ...

Lhoist Group

Portabatch Operator

Port Allen, LA · On-site

$16.75 - $22/hr

The PortaBatch Operator is responsible for the safe and efficient operation of portable lime slaking equipment at customer locations and terminal operations at the Port Allen Terminal. This position ...

Lhoist Group

Portabatch Operator

Port Allen, LA

$16.75 - $22/hr

The PortaBatch Operator is responsible for the safe and efficient operation of portable lime slaking equipment at customer locations and terminal operations at the Port Allen Terminal. This position ...

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All JobsPhone Operator JobsPhone Operator Jobs in Baton Rouge, LA

Phone Operator information

See Baton Rouge, LA salary details

$7

$15

$21

How much do phone operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for phone operator in Baton Rouge, LA is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.49 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Baton Rouge, LA?

The most popular types of Phone Operator jobs in Baton Rouge, LA are:

What job categories do people searching Phone Operator jobs in Baton Rouge, LA look for?

The top searched job categories for Phone Operator jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Phone Operator jobs?

Cities near Baton Rouge, LA with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $31,460 per year, or $15.1 per hour.

Cashier / Phone Receptionist

Baton Rouge, LA • On-site

Hollingsworth Richards Ford
51 - 200 employees
Learn more about Hollingsworth Richards Fordexternal

$12.25 - $16.25/hr

Full-time

Re-posted 6 days ago

Job description

We are looking for a reliable and customer focused Cashier and Phone Receptionist to join our service team. This role is the front line of our operation, responsible for handling customer transactions, managing incoming calls, assisting with appointment scheduling, and ensuring every customer interaction is professional, efficient, and positive.
Key Responsibilities:
  • Greet customers in person and over the phone in a friendly and professional manner
  • Answer incoming calls and route them to the appropriate department or team member
  • Assist customers with scheduling and confirming service appointments
  • Process customer payments accurately and efficiently
  • Balance daily cash drawer and handle receipts
  • Assist service advisors with customer communication when needed
  • Maintain a clean and organized front counter area
  • Support basic administrative tasks as needed
  • Ensure every customer leaves with a clear understanding of their visit

Qualifications:
  • Strong communication and customer service skills
  • Ability to multitask in a fast paced environment
  • Comfortable handling phone volume and scheduling appointments
  • Basic computer skills and comfort with dealership systems
  • Attention to detail and accuracy with financial transactions
  • Positive attitude and team oriented mindset
  • Previous cashier, receptionist, or appointment setting experience is preferred but not required

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