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Internship Phone Operator Jobs (NOW HIRING)

iHeartMedia

Elvis Duran Morning Show Intern

New York, NY

$16.50 - $22/hr

We are looking for summer interns with focus in the following areas: audio producer, phone-operator, social media, and video production. What You'll Do: AUDIO PRODUCER INTERNSHIP RESPONSIBILITIES:

NPG Companies

Master Control Operator PT

Santa Barbara, CA · On-site

$16.90 - $17/hr

... Internships. All applicants must apply through the website. Employment is contingent upon ... PLEASE NO PHONE CALLS. NPG of CA, LLC is an Equal Opportunity Employer Posting closes when position ...

KTA Super Stores

IT Systems Operator

Hilo, HI · On-site

$17.50 - $19.15/hr

Answering phone calls, responding to emails, taking detailed notes and communicating with a high ... internships or relevant training) (preferred)

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Internship Phone Operator information

What are Internship Phone Operators?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

What are the key skills and qualifications needed to thrive as an Internship Phone Operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by Internship Phone Operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

More about Internship Phone Operator jobs
What cities are hiring for Internship Phone Operator jobs? Cities with the most Internship Phone Operator job openings:
What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
What states have the most Internship Phone Operator jobs? States with the most job openings for Internship Phone Operator jobs include:
What job categories do people searching Internship Phone Operator jobs look for? The top searched job categories for Internship Phone Operator jobs are:
Internship Phone Operator jobs near you
Infographic showing various Internship Phone Operator job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Elvis Duran Morning Show Intern

iHeartMedia

New York, NY

$16.50 - $22/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

iHeartMedia rating

6.8

Company rating: 6.8 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

48th of 65 rated media

Job description

iHeartMedia Markets

Current employees and contingent workers clickhere to apply and search by the Job Posting Title.

The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;

  • We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

  • iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

  • iHeartRadio is the #1 streaming radio digital service in America;

  • Our social media footprint is 7 times larger than the next largest audio service; and

  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

We are looking for summer interns with focus in the following areas: audio producer, phone-operator, social media, and video production.

What You'll Do:

AUDIO PRODUCER INTERNSHIP RESPONSIBILITIES:

  • Working knowledge of Avid Pro Tools

  • Assist in uploading and managing the Elvis Duran On Demand Podcast Channel

  • Create sound bites and best-of clips

  • Assist in creating openers for the nationally syndicated show

  • Assist in creating, producing, editing, and publishing the official weekly Morning Show intern podcast

  • Assists in general office tasks

  • Serves as an apprentice in assigned function

  • May work with other interns on projects

PHONE-OP INTERNSHIP RESPONSIBILITIES:

  • Write weekly Horoscopes and design graphics for Instagram

  • Create a National Day prep sheet for on-air staff

  • Assist in creating, producing, editing, and publishing the official weekly Morning Show intern podcast

  • Assist in answering phones with phone op producer

  • Aid in keeping a daily log of the show

  • Assist in daily contesting needs

  • Assists in general office tasks

  • Assist in helping to upload and manage the Elvis Duran On Demand podcast channel

  • Serves as an apprentice in assigned function

  • May work with other interns on projects

SOCIAL MEDIA INTERNSHIP RESPONSIBILITIES:

  • Write, pitch, and research stories for editorial content on ElvisDuran.com and appropriate social media channels

  • Write and schedule social posts for the Elvis Duran Show X (Twitter) / Facebook / Instagram / TikTok

  • Help develop online strategy for Z100/Elvis Duran Show

  • Assist in creating, producing, editing, and publishing the official weekly Morning Show intern podcast

  • Help plan and produce original content videos for Elvis Duran Show's social channels

  • Create graphics needed throughout the live show, including, but not limited to breaking news content

  • Attend sales meetings with the Digital Director to better understand target goals

  • Collaborate with Promotions team to assist with local contesting and create ideas for on-air promotions with Z100/Elvis Duran Show

  • Keep up with media trends to understand what to cut for social media social needs

  • Assist in general office tasks

  • Serves as an apprentice in assigned function

  • May work with other interns on projects

VIDEO PRODUCER INTERNSHIP RESPONSIBILITIES:

  • Edit segments from the Morning Show using Adobe Premiere in both full form for YouTube and for social media (TikTok, Instagram, etc.)

  • Live switch the show using NDI Studio and vMix software

  • Create video thumbnails and graphics with Adobe Photoshop and Adobe After Effects

  • Assist video producer with off-site shoots

  • Work with sales team to create client videos for iHeartRadio pre-roll ads and for client and station social media platforms

  • Assist in creating, producing, editing, and publishing the official weekly Morning Show intern podcast

  • Set up cameras / utilize mobile cameras for various in-studio shoots

  • Keep up with media trends to understand what to cut for social media needs

  • Ideate content ideas for social media

  • Assist in general office tasks

  • Serve as an apprentice in assigned function

  • May work with other interns on projects

What You'll Need:

  • Working knowledge of Adobe Suite (Premiere, Photoshop, After Effects) is a plus Experience with a live switcher is a plus

  • Knowledge DSLR cameras and Sony cameras is a plus

  • Working knowledge of Avid Pro Tools is a plus

  • Excellent editing skills

  • Excellent written and spoken communication skills; active listening; effectively conveying information; ability to proofread & edit

  • Highly proficient in Microsoft Office Suite, Google Suite

  • Planning & organizing: focusing on urgent and important tasks; avoiding procrastination; showing attention to detail; meeting deadlines

  • Ability to work independently and efficiently

  • Can adapt to shifts in priorities and urgency

  • Work experience in media field a plus

  • Career interest in media industry

  • Full-time undergraduates at a four-year college

  • Minimum 3.2 GPA

  • Media field of study a plus, e.g., Communications, Marketing, Advertising, Broadcast Journalism

  • College/university transcript

  • Letter from the student's school stating that the student is currently enrolled in a 2 or 4 year University

What You'll Bring:

Required:

Daily assistance with AM show

Daily assistance with social media creation

Task coordination/production assistance of daily program

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$17.00

Location:

New York, NY: 125 West 55th Street, 10019

Position Type:

Temporary

Time Type:

Part time

Pay Type:

Hourly

Benefits:

iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify. Click here to learn about E-Verify.

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