ZipRecruiter

Log In

1

Internship Phone Operator Jobs in Iowa (NOW HIRING)

CVS Health

Pharmacy Intern

Ames, IA

$16.50 - $20.25/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

next page

Showing results 1-20

All JobsPhone Operator JobsInternship Phone Operator JobsInternship Phone Operator Jobs in Iowa

Internship Phone Operator information

What is an internship phone operator?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

What are the key skills and qualifications needed to thrive as an internship phone operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by internship phone operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

What are the most commonly searched types of Phone Operator jobs in Iowa?

The most popular types of Phone Operator jobs in Iowa are:

Internship Phone Operator jobs near you

2027 Summer Internship - Facility Operations

Alden, IA • On-site

Innovative Ag Services
Retail • 201 - 500 employees
Learn more about Innovative Ag Servicesexternal

$15.50 - $20.50/hr

Temporary, Internship

Posted 27 days ago

Job description

Innovative Ag Services is accepting applications for their 2027 Facility Operations Summer Internship Program. IAS is proud to recruit talented individuals that will be a good fit for us now and as future leaders in agriculture. IAS is confident in having the capabilities to provide the tools and resources to students to learn the ins and outs of a cooperative, as well as assisting with solidifying their career paths within the agricultural sector.

Innovative Ag Services is a full service farm cooperative offering a complete line of supplies and services to meet all of your farm needs. We provide value-added products and services to over 5,000 members in the grain, agronomy, feed, energy and building supply markets. Our 30 locations are located throughout northeast and central Iowa, and southwest Wisconsin. IAS ranks as one of the Top Agricultural Cooperatives in Iowa.

Primary Objective:  To gain “hands on” knowledge and experience in multiple areas of agriculture business while providing the company with operations abilities in a safe, effective manner for the benefit of IAS and its member owners. 

Day to day operational duties with possible training opportunities in one or more of the following areas:

  • Operating crop nutrient and crop protection mixing and blending facilities; utilization of work orders and field maps.
  • Preventative maintenance and repair of location equipment and facilities.
  • Distribution of farm supply products from IAS facilities to the customer; learn dispatching techniques used.
  • Warehouse orderliness, housekeeping, and inventory control techniques and procedures.
  • Accompany and perform custom application practices and techniques of agronomy products including precision technology.
  • Crop scouting techniques and procedures with crop advisor or crop scouting intern.
  • Marketing of Innovative Advanced Solutions with a member of the IAS Agronomy Advisor Team.
  • Participation in precision ag technology installations with a IAS Precision Ag Tech.
  • Grain facility operations of both truck and rail houses including receiving, blending, and load out procedures.
  • Weighing, probing samples of, and grading grain per industry standards.
  • Learning about grain origination, settlement, and merchandising at location and/or grain merchandising offices.
  • Counter sales and store operations experience.
  • Participation in company safety training and practicing safety policy & procedures in all assigned tasks. 

Requirements Include:

  • Ability to obtain Class A or B CDL with hazmat endorsement or minimally a seasonal CDL; MVR must pass IAS insurance guidelines.
  • Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
  • Personal Protective Equipment may be required for some tasks.
     

Apply