Virtual Phone Operator Jobs in Iowa (NOW HIRING)

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

LOCATION:

Candidates must reside near a major airport and be able to travel overnight within their geographic area.

• Must reside in or near: Minneapolis, MN / Des Moines, IA / Milwaukee, WI
• Territory/Region: - IA/MN/WI
• Overnight Travel: 50%

SUMMARY:

We are seeking a Territory Sales Manager, Commercial (IA/MN/WI) position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. Under general direction, responsible for both growing revenue via the maintenance of 120 - 150 truck and commercial specialist accounts (territory). DEVELOPS, TESTS, and IMPLEMENTS best practices and processes to develop field and call sales resource proficiency.

RESPONSIBILITIES:

• Prospects, interviews, and approves new appointments to expand GEICO's agency distribution.
• Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program.
• Analyzes territory to understand and detail where to spend time and resources to detail and execute a strategic plan to achieve growth and profitability goals.
• Understands and applies Commercial Insurance knowledge of Company's commercial products, competitive placement, industry trends, sales tools, and agency technology to design and deliver an effective sales call using an effective sales model to assist the agency in solving problems and growing their revenue by increasing Company's value within the agency.
• Prepares and documents effective pre-call strategies and IDENTIFIES new areas to aid the agency in growing its Company written premium, properly documenting each sales call and agency strategy supporting the sales process therein.
• Works with product management to identify new areas of opportunity. Compares and delivers competitive intelligence on ways to improve our industry position.
• Documents the best process to prospect, qualify and onboard new commercial agencies to expand Company's agency distribution footprint.
• Documents the best processes to train principals, agents, and representatives to optimize their understanding and preference toward Company products and processes, providing feedback on competitive comparisons to product and the strategy team, as available.
• Monitors agent performance to action plans, identifies and documents needed actions and takes them as needed to help our partners (employees and agents) grow their business with Company.
• Creates and delivers annual, and semi-annual sales plans, regular updates and reporting to leadership to support strategic reporting.
• Interacts with critical state and industry association groups to determine growth efforts in new, and existing states.
• Develops the onboarding, training, and development (includes mentoring) plans of new Company sales and sales process teams.

REQUIREMENTS:

• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Prior experience with driving sales results
• Prior experience working with different lines of insurance a plus (P&C, Commercial, Life/Health)
• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to, seeing, hearing, typing, and speaking
• Must be able to speak in a clear, empathic, and professional manner via phone
• Adheres to the GEICO Code of Conduct, company policies and operating principles
• Compliance with GEICO's driving standards and/or policy
• Meets attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management
• Valid driver's license and auto insurance

PREFERRED:

• Bachelor's degree or 3 years sales or relevant insurance experience
• 3 years of experience working with Independent Agents

LOCATION:

Candidates must reside near a major airport and be able to travel overnight within their geographic area.

• Must reside in or near: Minneapolis, MN / Des Moines, IA / Milwaukee, WI
• Territory/Region: - IA/MN/WI
• Overnight Travel: 50%

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers:We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.