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Internship Phone Operator Jobs in Iowa (NOW HIRING)

Facilitates resident needs; schedules phone calls and visits with family, attorneys and Juvenile ... Staff trains interns and new employees in all aspects of daily work. Demonstrates the ability to ...

Grad Pharmacist

Iowa City, IA · On-site

$16.25 - $20/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Mason City, IA · On-site

$16.25 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Davenport, IA · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

West Des Moines, IA · On-site

$16.50 - $20.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Cedar Rapids, IA · On-site

$16.50 - $20.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Ankeny, IA · On-site

$15.75 - $19.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Student Drafter

Ames, IA · On-site +1

$22 - $29.50/hr

As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor ... Must be able to work at desk computer/phone system. * Some lifting may be involved, (50 lbs ...

Grad Pharmacist

Davenport, IA

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Iowa City, IA

$16.50 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Iowa City, IA

$16.50 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Iowa City, IA · On-site

$16.25 - $20/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Mason City, IA

$16.25 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Davenport, IA · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Ankeny, IA

$15.75 - $19.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Cedar Rapids, IA · On-site

$16.50 - $20.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

West Des Moines, IA · On-site

$16.50 - $20.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

West Des Moines, IA

$16.50 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Ankeny, IA · On-site

$15.75 - $19.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Grad Pharmacist

Cedar Rapids, IA

$16.50 - $20.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Showing results 41-60

Internship Phone Operator information

What is an internship phone operator?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

How to become an internship phone operator?

To become an internship phone operator, candidates typically need good communication skills, a friendly demeanor, and basic computer proficiency. Some positions may require a high school diploma or equivalent, and training is often provided on the job to familiarize interns with phone systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an internship phone operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by internship phone operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

What are the most commonly searched types of Phone Operator jobs in Iowa? The most popular types of Phone Operator jobs in Iowa are:

Detention Youth Counselor

Scott County (IA)

Davenport, IA • On-site

$54K - $74K/yr

Full-time

Posted 17 days ago


Scott County (Minnesota) rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 844 rated public administrative organizations


Job description

Job Summary Under general supervision, the Detention Youth Counselor provides close supervision and counseling to residents housed at the Scott County Juvenile Detention Center to improve behaviors as well as achieve individual goal plans. Provides training to assigned staff. Job Responsibilities Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.

This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function.

Essential duties and responsibilities may include, but are not limited to, the following: Manages and monitors detention center residents; screens residents to determine placement; deescalates residents and restrains if needed; supervises residents through all daily activities to include meals, chores, recreation time, and shower procedures; responds to various requests. Conducts room searches; pats down residents entering and exiting the building and after visits; monitors security cameras to ensure residents are safe and well. Conducts minute checks on residents on suicide watch or on room confinement; maintains accurate counts of medications, keys, pencils, and utensils each shift; completes and documents periodic fire drills.

Implements Aggression Replacement Training (ART), Yoga, Prison Rape Elimination Act (PREA) training with residents; schedules speakers on a variety of topics to educate, motivate, and inspire residents; administers testing for advancement within our program. Facilitates resident needs; schedules phone calls and visits with family, attorneys and Juvenile Court Officers; schedules haircuts as needed; cleans laundry, sheets, and blankets. Monitors and verifies all required staff certifications are current to include CPI, CPR, ART, Medication Manager, and Safe Serve certifications.

Completes a variety of daily paperwork to include meal roster, phone list, refrigerator and freezer temperatures, and notes regarding the daily activities and interactions of residents; scans and submits to Juvenile Court Officers; completes incident, restraint, and injury reports; writes behavioral observation notes for each resident at the end of each shift. Processes the intake and discharge of residents; verifies discharge files are complete and orderly prior to annual audit; compiles and documents all court dates for residents; communicates with County Bailiffs regarding court dates for residents. Prepares and serves all meals and snacks in compliance with the Federal School Lunch Program; cleans, sanitizes, and stores all dishes and utensils; takes out garbage and cleans kitchen after each meal; manages portion control; tracks food allergies for individual residents.

Responds to the medical needs of residents; administers minor first aid as needed; completes medical protocol for every injury; monitors residents that need to be taken to the hospital. Prepares medications for transfer to other facilities; passes medications both prescribed and over the counter; documenting each med passed; orders and stores medication securely upon delivery. Cleans up biohazardous materials; collects stool samples for lab tests; administers and evaluates mental health evaluations and makes referrals as needed.

Performs a variety of minor maintenance as needed in the evenings and on weekends when regular maintenance staff is off duty. Staff trains interns and new employees in all aspects of daily work. Demonstrates the ability to exemplify, by his/her actions, the County PRIDE philosophy.

Performs related duties as assigned. Standards For Initial Consideration Education, Training, and Experience Guidelines: Bachelor's degree in Criminal Justice or related field; AND six (6) months of experience working with youths in the court system; OR an equivalent combination of education, training, and experience. Knowledge of: Applicable local, State, and Federal laws, codes, regulations, and ordinances.

Work safety policies, procedures, and practices. De-escalation techniques. Behavior management methods and practices.

Skill in: Conducing mental health evaluations. Maintaining accurate records. Preparing clear and concise reports.

Operating a computer to include standard software and some specialized software. Establishing and maintaining cooperative working relationships. Communicating effectively verbally and in writing.

Supplemental Information License and Certification Requirements Must possess a Medication Manager and Safe Serve certification or obtain certification within six (6) months of hire. Must complete Crisis Prevention Institute training within six (6) months of hire. Must maintain a First Aid, CPR, and AED Certification within six (6) months of hire.

Physical Demands and Working Environment: Work is performed throughout the detention center and requires exposure to potential physical harm from residents, hazardous cleaning chemicals, bodily fluids, and a variety of kitchen and general maintenance equipment and tools. Moderate physical exertion may be required when physically restraining residents.


What Scott County (Minnesota) employees say

Pay

Hours and flexibility

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