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Internship Phone Operator Jobs in Ohio (NOW HIRING)

Fifth Third Bank

2027 IT Audit Intern

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The LP internship experience consists primarily of on-the-job training supplemented by networking ... While operating within the Bank's risk appetite, achieves results by consistently identifying ...

Fifth Third

2027 IT Audit Intern

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The LP internship experience consists primarily of on-the-job training supplemented by networking ... While operating within the Bank's risk appetite, achieves results by consistently identifying ...

Fifth Third

2027 IT Audit Intern

Cincinnati, OH

$14.50 - $19.25/hr

The LP internship experience consists primarily of on-the-job training supplemented by networking ... While operating within the Bank's risk appetite, achieves results by consistently identifying ...

CVS Health

Pharmacy Intern

Columbus, OH · On-site

$16.25 - $20/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Sylvania, OH

$16.25 - $20.25/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Heath, OH

$15.50 - $19/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Pataskala, OH

$16 - $20/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Massillon, OH · On-site

$15 - $18.75/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Rossford, OH

$16 - $19.75/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Tiffin, OH · On-site

$14.75 - $18.25/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Toledo, OH

$16.50 - $20.50/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Columbus, OH · On-site

$16.25 - $20/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Springfield, OH · On-site

$15 - $18.75/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Mount Vernon, OH

$14 - $17.25/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Pharmacy Intern

Hilliard, OH · On-site

$15.75 - $19.50/hr

Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

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All JobsPhone Operator JobsInternship Phone Operator JobsInternship Phone Operator Jobs in Ohio

Internship Phone Operator information

What is an internship phone operator?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

What are the key skills and qualifications needed to thrive as an internship phone operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by internship phone operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

What are the most commonly searched types of Phone Operator jobs in Ohio?

The most popular types of Phone Operator jobs in Ohio are:

What cities in Ohio are hiring for Internship Phone Operator jobs?

Cities in Ohio with the most Internship Phone Operator job openings:

Internship Phone Operator jobs near you

IT Service Desk Intern

Union Home Mortgage Corp.

Strongsville, OH • On-site

$13.75 - $18.50/hr

Other

Posted 5 days ago

Job description

Union Home Mortgage's L.E.A.D Internship Program's goal is to provide a fun, interesting, and real-world environment for our interns to Learn about the industry, be Educated by Sr. Leadership and their peers, Achieve their personal goals and Develop their skills and knowledge base. We pride ourselves in providing innovative programs for our interns in order for them to learn and grow they progress through their careers. Some of the programs we offer include: shadowing, mentoring, professional development, group projects and we even take our interns on corporate outings! Our internship program gives students a chance to meet new people, gain more experience, and learn from the best in the business! Our interns are treated like full-time Partners who work 40 hours a week during the 3-month summer program, are compensated, and based out of headquarters in Strongsville, Ohio.
The IT Service Desk Intern is the primary contact for all external offices regarding technical support issues. The goal is to support, educate and train decentralized office employees on applications and technology to diminish recurring future support requests and make each employee feel well supported and comfortable with technology.
The position provides technical assistance and support for requests and incidents focusing heavily upon computer systems, software, hardware (including mobile devices). This position requires the ability to provide a response in person, in writing, or over the phone while sitting at a desk for long period of time.
DUTIES & RESPONSIBILITIES
  • Provides support through astute troubleshooting methodology
  • Address a full range of customer needs, including troubleshooting, technical assistance, system usage support, password resets, etc.
  • Document each customer interaction in the ticketing system in a clear, concise, and understandable format
  • Train customers to facilitate the future state of self-service, utilizing technology
  • Research and resolve customer calls that require follow-up
  • Complies with documented processes and works towards meeting expected service levels
  • Maintain accountability for incident prioritization and resolution
  • Monitor assigned incidents to ensure adequate and timely resolution in accordance with service levels
  • Respond to initial phone calls in a fast paced, help desk environment
  • Provide insight and recommendations to improve efficiency and workflows

SKILLS REQUIRED
  • Ability to triage technical issues efficiently and effectively
  • Quick to learn new technologies and applications
  • Knowledge in relevant operating systems, languages, and environments
  • Great verbal and written communication skills
  • Positive working attitude, contributing as an individual and team member to accomplish goals
  • Strong analytical skills, decisiveness, and sound judgment
  • Knowledge of current and evolving information technologies, such as telecommunications, electronic data distribution networks and computers
  • Willing and able to work occasional holidays, weekends, and evenings
  • Ability to manage time and adapt to changes in workflow

EDUCATION & EXPERIENCE
  • Pursuing an Associate's or Bachelor's Degree in Information Technology or a related major
  • Sophomore, Junior or Senior Standing.

Applications are accepted on a rolling basis and positions are open until filled (this may be prior to the job posting expiration date).
At UHM, we understand diversity comes in many different forms. It's our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!
This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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