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Virtual Phone Operator Jobs in Ohio (NOW HIRING)

GAI Consultants

Distribution CAD Operator 3

Akron, OH · On-site

$18.75 - $25.50/hr

GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our Distribution group ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants

Distribution CAD Operator 3

Columbus, OH

$18.75 - $25.75/hr

GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our Distribution group ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants Inc.

Distribution CAD Operator 3

Columbus, OH · On-site

$18.75 - $25.75/hr

Description GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants Inc.

Distribution CAD Operator 3

Akron, OH · On-site

$18.75 - $25.50/hr

Description GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

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Virtual Phone Operator information

What are the typical work hours and environment for a Virtual Phone Operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the Virtual Phone Operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a Virtual Phone Operator job?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the most commonly searched types of Phone Operator jobs in Ohio? The most popular types of Phone Operator jobs in Ohio are:
What are popular job titles related to Virtual Phone Operator jobs in Ohio? For Virtual Phone Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Phone Operator jobs in Ohio look for? The top searched job categories for Virtual Phone Operator jobs in Ohio are:
What cities in Ohio are hiring for Virtual Phone Operator jobs? Cities in Ohio with the most Virtual Phone Operator job openings:
Virtual Phone Operator jobs near you
Infographic showing various Virtual Phone Operator job openings in Ohio as of July 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Territory Sales Manager (Cleveland, OHIO) - Insurance Experience is Required

Territory Sales Manager (Cleveland, OHIO) - Insurance Experience is Required

GEICO

Cleveland, OH • On-site, Remote

$97K - $151K/yr

Full-time

Posted 5 days ago

GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 356 frontline employees who took The Breakroom Quiz

145th of 281 rated insurance

Job description

Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
Territory Sales Manager (OHIO) Insurance Experience is Required
LOCATIONS: Candidates must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages.
  • Candidate must reside/live near Cleveland, OH
  • Territory: State of OH
  • Travel: 30%

SUMMARY:
We are seeking a Territory Sales Manager with insurance experience position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. OVERSEES the development and execution of policies that cater to increasing agency relationships.
RESPONSIBILITES:
  • Prospects, interviews, and approves new appointments to expand GEICO's agency distribution.
  • Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program.
  • Takes national strategic initiatives and translates them into local goals and objectives; GAINS commitment and holds agents accountable for execution.
  • Monitors the performance of agents in relation to goals, procedures, and guidelines.
  • Counsels' agents, and with leadership support, takes disciplinary action of agents up to and including termination.
  • Delivers effective communications; assists agencies in developing local marketing plans and strategies to meet growth goals. Uses data analysis to prepare pre-call strategies to focus on the greatest opportunity within the designated area of responsibility and/or specific agency.
  • Acts as subject matter expert on GEICO and GEICO-affiliated product, features, and tools. Research to maintain a clear understanding of competitor offerings to influence agents to sell our product.
  • Evaluates agency performance and holds agents accountable for agreed upon action plans.
  • Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition.
  • In collaboration with leadership and the product team, develops efficient and effective growth plans utilized by agencies.
  • Prepares department business plans, staffing projections and budgets. Requisitions supplies and materials necessary for efficient operation. Reviews plans and budgets periodically to achieve cost reduction where possible.
  • Adheres to the GEICO Code of Conduct, company policies and operating principles.
  • Meets attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management.

REQUIREMENTS:
  • Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
  • Must be able to speak in a clear, empathic and professional manner via phone
  • Must be able to meet in person and virtual
  • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
  • Must be able to multi-task
  • Must be able to learn and apply large amounts of technical and procedural information
  • Preferred experience:
    • Bachelor's degree or 3 years sales or relevant insurance (claims preferred) experience
    • Prior experience with driving sales results
    • Prior experience working with different lines of insurance a plus (P&C, Commercial, Life/Health)
  • Compliance with GEICO's driving standards and/or policy
  • Valid driver's license and auto insurance

LOCATIONS: Candidates must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages.
  • Candidate must reside/live near Cleveland, OH
  • Territory: State of OH
  • Travel: 30%

#LI-MA1
Annual Salary
$97,375.00 - $151,700.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: Protecting customers through life's twists and turns with innovation and integrity.
Great Careers:Personalized development programs, mentorship, and certification assistance.
Great Culture:Inclusive and collaborative culture rooted in shared success.
Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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