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Virtual Phone Operator Jobs in Ohio (NOW HIRING)

GAI Consultants

Distribution CAD Operator 3

Akron, OH

$18.75 - $25.50/hr

GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our Distribution group ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants

Distribution CAD Operator 3

Columbus, OH

$18.75 - $25.75/hr

GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our Distribution group ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants Inc.

Distribution CAD Operator 3

Columbus, OH · On-site

$18.75 - $25.75/hr

Description GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

GAI Consultants Inc.

Distribution CAD Operator 3

Akron, OH · On-site

$18.75 - $25.50/hr

Description GAI Consultants, Inc. is seeking a Distribution CAD Operator 3 reporting to our ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

Expediting Company Inc.

Staff Accountant

Vandalia, OH · Remote

$51K - $68K/yr

... operating statements, and variance analysis against budget. Present findings in virtual management ... and phone/email coordination with carriers, vendors, and facility staff. * Eligibility: This ...

Liveops

Remote Spanish Bilingual Customer Service

Toledo, OH · Remote

$15.25 - $19.25/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

Liveops

Remote Spanish Bilingual Customer Service

Newark, OH · Remote

$14.25 - $18/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

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Virtual Phone Operator information

What is a virtual phone operator?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the key skills and qualifications needed to thrive in the virtual phone operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What are the typical work hours and environment for a virtual phone operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the most commonly searched types of Phone Operator jobs in Ohio?

The most popular types of Phone Operator jobs in Ohio are:

What are popular job titles related to Virtual Phone Operator jobs in Ohio?

For Virtual Phone Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Virtual Phone Operator jobs in Ohio look for?

The top searched job categories for Virtual Phone Operator jobs in Ohio are:

What cities in Ohio are hiring for Virtual Phone Operator jobs?

Cities in Ohio with the most Virtual Phone Operator job openings:

Virtual Phone Operator jobs near you
Infographic showing various Virtual Phone Operator job openings in Ohio as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Tax Professional - Franchise Location

Germantown, OH • On-site

H&R Block
Accounting Services • 1 - 5K employees

5.6

Company rating: 5.6 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

147th of 152 rated financial services

People enjoy working here

Recommended by students

Recommended by parents

Learn more about H&R Blockexternal

Full-time

Posted 17 days ago

Job description

About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
  • Bachelor's degree in accounting or related field
  • CPA or Enrolled Agent certification
  • Experience completing complex returns (individual, trust, partnership)
  • 5+ years of experience in accounting, finance, bookkeeping or tax
  • Experience conducting virtual tax interviews
  • Experience with tax planning and audit support
  • Sales and/or marketing experience

1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
  • Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
  • Prepare complete and accurate tax returns
  • Generate business growth, increase client retention, and offer additional products and services
  • Provide clients with IRS support
    • All certification levels can provide tax notice services
    • Circular 230 associates can provide audit representation
  • Mentor and support teammates

Your Expertise:
  • Successful completion of the H&R Block Tax Knowledge Assessment2
  • Experience in accounting, finance, bookkeeping or tax
  • Experience completing individual returns
  • Experience working in a fast-paced environment
  • Comfort working with virtual tools - video, phone and chat
  • Ability to effectively communicate in person, via phone and in writing
  • Must complete continuing education requirement and meet all other IRS and applicable state requirements
  • High school diploma / equivalent or higher

Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
H&R Block logo

About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

View All H&R Block Jobs

What H&R Block employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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