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311 Phone Operator Jobs (NOW HIRING)

Phone Operator

Tulsa, OK ยท On-site

$15 - $17.50/hr

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa! This is a 90-day contract assignment with an immediate start date. Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday ...

Phone Operator

Monroeville, PA

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Phone Operator

Huntsville, AL ยท On-site

$16 - $20/hr

Job Purpose The purpose of the Telephone Operator/Centralized Scheduler is to support Oncology ... Must be able to prioritize phone calls and multitask. * Must be able to complete calls and ...

Phone Operator

Norcross, GA ยท On-site

$15/hr (+ commission)

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

Phone Operator

Huntsville, AL ยท On-site

$16 - $20/hr

Job Purpose The purpose of the Telephone Operator/Centralized Scheduler is to support Oncology ... Must be able to prioritize phone calls and multitask. * Must be able to complete calls and ...

Phone Operator

Orchard Park, NY ยท On-site

$17 - $17.50/hr

We are currently recruiting for a Phone Operator to join our Orchard Park location. The hours are full-time, Monday to Friday, 8:00 am to 4:30 pm. As an employer we take the time to train our staff ...

Phone Operator

Norcross, GA ยท On-site

$15/hr (+ commission)

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Phone Operator

Monroeville, PA ยท On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Phone Operator

Cheektowaga, NY ยท On-site

$17 - $17.75/hr

We are currently recruiting for a Phone Operator to join our Harlem Rd. location. The hours are full-time, Monday to Friday, 8:30 am to 5:00 pm. As an employer we take the time to train our staff in ...

Phone Operator

Glendale, AZ ยท On-site

$14.75 - $18.25/hr

Answers phone lines * Makes appointments/RS appointments * Sends lab orders to lab if they call and request lab requisition * Sends last visit note to referring offices if medical records release on ...

Phone Operator

Glendale, AZ ยท On-site

$14.75 - $18.25/hr

Answers phone lines * Makes appointments/RS appointments * Sends lab orders to lab if they call and request lab requisition * Sends last visit note to referring offices if medical records release on ...

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Medical Phone Operator

Fairhope, AL ยท On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

AON Phone Operator

Bristol, TN ยท On-site

$13.75 - $17/hr

Previous experience with a phone system and experience operating multi-line phones required. Computer Skills : Must be computer literate. Basic computer skills required. Certificates, Licenses: Other ...

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Showing results 1-20

311 Phone Operator information

See salary details

$9

$17

$25

How much do 311 phone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for 311 phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between 311 Phone Operator vs Customer Service Representative?

Aspect311 Phone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training varies by industry
Work EnvironmentPublic service call centers, government officesVarious settings including call centers, retail, corporate offices
Employer & IndustryMunicipal government, public service agenciesPrivate companies, government agencies, nonprofits
Common Search & ComparisonYesYes

The main difference is that 311 Phone Operators primarily handle public service inquiries for municipal governments, providing information and assistance related to city services. Customer Service Representatives work across various industries, assisting customers with products, services, or support. While both roles involve communication skills and call handling, 311 Phone Operators focus on public sector information, whereas Customer Service Representatives serve private sector clients.

Is working for a 311 Phone Operator a good job?

A 311 Phone Operator is a customer service role that involves handling calls related to city services and public inquiries. It typically requires good communication skills, patience, and familiarity with call center technology; the job can offer stable hours and benefits depending on the employer. Overall, it can be a reliable entry-level position with opportunities for advancement in public service agencies.

What do 311 Phone Operators do?

311 Phone Operators handle calls from the public to provide information, assist with non-emergency services, and direct inquiries to appropriate departments. They use communication skills, often work in call centers, and may utilize specialized software to log and track requests. The role typically requires good customer service skills and the ability to handle high call volumes efficiently.

What cities are hiring for 311 Phone Operator jobs?

Cities with the most 311 Phone Operator job openings:

What states have the most 311 Phone Operator jobs?

States with the most job openings for 311 Phone Operator jobs include:

What are popular job titles related to 311 Phone Operator jobs?

For 311 Phone Operator jobs, the most frequently searched job titles are:

Infographic showing various 311 Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Phone Operator

Tulsa, OK โ€ข On-site

System One
Business Consulting Servicesย โ€ขย 5 - 10K employees

$15 - $17.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Job description

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa!

This is a 90-day contract assignment with an immediate start date.

Pay: $15.00–$17.50/hour Schedule:

  • Monday–Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 3:00 PM

Responsibilities:

  • Answer and route incoming calls
  • Take accurate messages and relay information promptly
  • Provide exceptional customer service

Qualifications:

  • Previous phone operator, call center, medical receptionist, or customer service experience preferred
  • Strong communication and multitasking skills
  • Ability to work in a fast-paced environment
  • Healthcare experience is a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #208-Rowland Tulsa


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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US