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Internship Phone Operator information

What are Internship Phone Operators?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

What are the key skills and qualifications needed to thrive as an Internship Phone Operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by Internship Phone Operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

More about Internship Phone Operator jobs
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What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
What states have the most Internship Phone Operator jobs? States with the most job openings for Internship Phone Operator jobs include:
What job categories do people searching Internship Phone Operator jobs look for? The top searched job categories for Internship Phone Operator jobs are:
Internship Phone Operator jobs near you
Infographic showing various Internship Phone Operator job openings in the United States as of July 2026, with employment types broken down into 9% Internship, 1% As Needed, 68% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.
CRM Consulting Internship (Fall 2026)

CRM Consulting Internship (Fall 2026)

Eide Bailly LLP

Lehi, UT

$25/hr

Other

Medical, Retirement

Posted 9 days ago

Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 17 rated bookkeepers and accountants

Job description

We are looking for an intern to join our Technology Consulting team! 

Internship Duration: September - December 

Majors: Management Information Systems, Computer Science, Etc. 

Location: Lehi, Phoenix, Fargo, Denver, Fort Collins, Sioux Falls, or Billings 

Who We Are

Eide Bailly is a Top 25 CPA and business advisory firm with over 50 offices in the U.S. and India. Since 1917, we’ve built our firm around one thing: people. We believe meaningful work starts with meaningful relationships — with our clients, our communities, and each other. That’s why we focus on creating an environment where you feel supported, connected, and empowered to grow. You’ll be part of a team that values authenticity, fosters trust, and provides you with the tools to thrive.

Why You’ll Love Working Here

  • You’ll belong. We foster an inclusive, supportive environment where people look out for each other. You’re a valued part of the team from day one.
  • You’ll grow. You’ll get hands-on experience with a variety of clients and industries or projects, all while working directly with experienced professionals who want you to succeed.
  • You’ll be supported. Whether it’s your Eide Guide, Career Advisor, or a co-worker you meet at lunch, you’ll always have someone available to answer questions and help you navigate your career.
  • You’ll have balance. Meaningful work is only one part of a meaningful life. We offer flexibility and benefits designed to support your well-being — inside and outside of work.
  • You’ll have fun. Yes, we’re accountants and business advisors — but we also like to celebrate, connect, and have a good time. Office events, volunteer opportunities, and casual team activities are all part of the experience.

Typical Day in the Life 

A typical day as a CRM Consulting Intern may include the following: 

  • Assist with Salesforce, Microsoft, or integration implementation engagements. Some projects may include writing code/development. 
  • Participate in outlining implementation objectives, issues, findings and recommendations in a variety of client situations. 
  • Documenting technical solutions. 
  • Working with other members of your team to find answers to complex problems. 
  • Communicating internally and externally to ensure all parties are operating in unison. 
  • Leveraging user stories to test custom built functionality. 

Who You Are 

We are seeking a highly-motivated intern to work on our CRM consulting team.  

  • Consulting Aptitude 
  • Ownership – Able to work independently and proactively, identifying issues and raise them to management, as well as offering potential solutions 
  • Communication – Ability to communicate timely and effectively with clients, project managers, team leads, and co-workers 
  • Collaboration – Able to work with different departments and teams to maintain productivity and add value 
  • Ambition – Initiative to dig into the "why" of various results and a desire to grow responsibility to become a domain expert 
  • Problem Solver – Flexibility to handle rapidly changing project priorities and timelines 
  • Technical Aptitude 
  • You have the desire to learn from consultants how to assess client implementations needs, craft innovative solutions that span different subject matter domains and implement these plans to exceed the client expectations. 
  • You work well with technical developers on potential customizations to the project. 
  • You have a strong understanding of business acumen.  
  • You are working toward a Bachelor's degree in Information Systems, Business, Accounting, or other related field. 
  • You have a genuine interest in working with CRM applications and cloud-based software implementations, business process consulting, or general systems integration work. 
  • You have the ability to effectively maintain and build working relationships with coworkers and clients. 
  • You have the ability to work on multiple projects and meet deadlines by setting priorities with projects. 

Must be authorized to work in the United States now or in the future without visa sponsorship. 

Other Benefits to working at Eide Bailly 

  • Work on real client projects with the guidance of experienced data integration specialists 
  • Exposure to a wide breadth of challenges & solutions in multiple industries 
  • Exposure to data integrations tools and technologies 
  • Eligible for health insurance 
  • Potential certification reimbursement 

What to Expect Next 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. 

Interns

Interns:

We are excited to share that intern positions in technology consulting are paid $25.00/hour and are eligible for overtime. Interns are eligible for health insurance and 401(k) Profit Sharing.

Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. 

#LI-RS1

Qualifications:

Must be authorized to work in the United States now or in the future without visa sponsorship. 

Other Benefits to working at Eide Bailly 

  • Work on real client projects with the guidance of experienced data integration specialists 
  • Exposure to a wide breadth of challenges & solutions in multiple industries 
  • Exposure to data integrations tools and technologies 
  • Eligible for health insurance 
  • Potential certification reimbursement 

What to Expect Next 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. 

Interns

Interns:

We are excited to share that intern positions in technology consulting are paid $25.00/hour and are eligible for overtime. Interns are eligible for health insurance and 401(k) Profit Sharing.

Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. 

#LI-RS1

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What Eide Bailly employees say

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About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917

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