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Overnight Phone Operator Jobs (NOW HIRING)

UPMC East

Telephone Operator - UPMC East

Monroeville, PA · On-site

$16 - $20/hr

This position will be scheduled to work various shifts - including day, evening and overnight. This ... phone system or 1 year of customer service experience. * Must be able to work all shifts, 7 days a ...

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Overnight Phone Operator information

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$17

$25

How much do overnight phone operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for overnight phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Phone Operator, and why are they important?

To thrive as an Overnight Phone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Patience, professionalism, and the ability to stay calm under pressure are important soft skills that help manage late-night inquiries and emergencies. These skills are crucial for providing reliable customer service and ensuring smooth operations during overnight shifts.

What are some common challenges faced by overnight phone operators, and how can they be managed?

Overnight phone operators often face challenges such as maintaining alertness during late hours, managing high call volumes, and handling emergency situations calmly. To manage these challenges, it's important to establish a consistent sleep schedule, take scheduled breaks during shifts, and utilize available support resources such as team leads or supervisors. Additionally, overnight operators typically work closely with security, maintenance, or emergency response teams, so strong communication skills and readiness to collaborate are essential for success.

What does an Overnight Phone Operator do?

An Overnight Phone Operator is responsible for answering and directing incoming calls during nighttime hours, often when regular daytime staff are unavailable. They may provide information, take messages, handle emergencies, or connect callers to appropriate personnel or departments. This role is common in industries that require 24/7 coverage, such as healthcare, hospitality, and customer service. Overnight operators must be attentive, professional, and able to handle a variety of caller needs calmly and efficiently.

What is the difference between Overnight Phone Operator vs Customer Service Representative?

AspectOvernight Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentNight shifts, call centers, or remoteDay or evening shifts, call centers, retail, or office settings
Industry UsageTelecommunications, hospitality, securityRetail, tech, healthcare, finance
Job FocusHandling incoming calls during overnight hoursAssisting customers with inquiries, issues, or sales

While both roles involve communication via phone, Overnight Phone Operators primarily handle incoming calls during night shifts, often in specialized industries like security or hospitality. Customer Service Representatives typically work during daytime hours, assisting customers across various sectors. The key differences lie in shift timing, industry focus, and specific job responsibilities, though both require strong communication skills and basic credentials.

What cities are hiring for Overnight Phone Operator jobs? Cities with the most Overnight Phone Operator job openings:
What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
What states have the most Overnight Phone Operator jobs? States with the most job openings for Overnight Phone Operator jobs include:
Overnight Phone Operator jobs near you
Infographic showing various Overnight Phone Operator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Overnight - Level 3 Vehicle Operator

Overnight - Level 3 Vehicle Operator

TRUCKING PEOPLE

San Francisco, CA • On-site

$29/hr

Full-time

Posted 7 days ago

Job description

Call Angeline M at (925) 658-3686 for a quick phone screen

Overnight - Level 3 Vehicle OperatorLocation

San Francisco, CA (In-person)

Pay

$29/hour

Schedule

Full-time (30+ hours/week)
Contract role

Overnight Shift: 11:45 PM – 8:15 AM

Schedule Options:

  • Monday–Friday
  • Tuesday–Saturday
  • Wednesday–Sunday
  • Thursday–Monday
  • Friday–Tuesday
  • Saturday–Wednesday
  • Sunday–Thursday

Bonus Pay:

  • +7.5% weekday overnight
  • +10% weekend overnight
Job Overview

An autonomous ride-hailing company is hiring a Driver Tester to help operate and test self-driving vehicles in real-world conditions.

This role focuses on safety, vehicle readiness, and supporting daily operations.

What You’ll Do
  • Drive 4–8 hours per day (safety is the priority)
  • Support vehicle testing and operations
  • Perform basic software and system tasks
  • Complete daily vehicle checks and maintenance
  • Keep vehicles clean and ready
  • Track data and complete reports
  • Work with engineering and operations teams
  • Help move and manage vehicles and equipment
Requirements
  • Clean driving record and background
  • Strong communication skills
  • Comfortable driving for long periods (6+ hours/day)
  • Basic tech and troubleshooting skills
  • Reliable, detail-oriented, and team-focused
Preferred (Not Required)
  • Bachelor’s degree or technical experience
  • Military experience
Interview Process
  • 45-minute Zoom interview
  • 45-minute driving test
Why Apply
  • Hands-on experience with self-driving technology
  • Flexible schedule options
  • Be part of the future of transportation

Call Angeline M at (925) 658-3686 for a quick phone screen

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About Trucking People

Sourced by ZipRecruiter

Trucking People, based in Houston, TX, US, operates within the transportation and logistics industry. The company primarily focuses on providing reliable trucking services across the country. Though the exact date of establishment is not explicitly mentioned, Trucking People has managed to secure a reputable position within the industry. The company's mission is to facilitate smooth logistics for businesses by ensuring the timely and safe delivery of goods.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Houston, TX, US

Year founded

2017

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