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Overnight Phone Operator Jobs in Virginia (NOW HIRING)

Planet Fitness

Overnight Closer

Waynesboro, VA · On-site

Continual talking in person or on the phone during shift. * Ability to work 3rd shift (overnights ... As one of the largest and fastest-growing franchisors and operators of fitness centers in the ...

Synagro

Heavy Equipment Operator

Virginia Beach, VA · On-site

$18 - $25/hr

May involve overnight travel * Conduct daily inspections and perform preventative maintenance on ... Efficiently operate and use smart phone * Mechanical aptitude is a plus * Ability to follow ...

Synagro

Heavy Equipment Operator

Tappahannock, VA · On-site

$18 - $25/hr

May involve overnight travel * Conduct daily inspections and perform preventative maintenance on ... Efficiently operate and use smart phone * Mechanical aptitude is a plus * Ability to follow ...

Synagro

Heavy Equipment Operator

Tappahannock, VA · On-site

$18 - $25/hr

May involve overnight travel * Conduct daily inspections and perform preventative maintenance on ... Efficiently operate and use smart phone * Mechanical aptitude is a plus * Ability to follow ...

Planet Fitness

Overnight Closer Weekends

Sterling, VA · On-site

$14 - $15/hr

Continual talking in person or on the phone during shift. * Ability to work 3rd shift (overnights ... As one of the largest and fastest-growing franchisors and operators of fitness centers in the ...

Planet Fitness

Weekend Overnight Closer

Waynesboro, VA · On-site

$13.25 - $17.75/hr

Continual talking in person or on the phone during shift. * Ability to work 3rd shift (overnights ... As one of the largest and fastest-growing franchisors and operators of fitness centers in the ...

SPAR Inc.

Team Lead

Hampton, VA

$24 - $26/hr

We are seeking a full-time Overnight Team Lead to lead a team of 8-10 fixture team members on ... Experience operating equipment such as scissor lifts, forklifts, order pickers, and reach trucks ...

SPAR Inc.

Team Lead

Hampton, VA · On-site

$24 - $26/hr

We are seeking a full-time Overnight Team Lead to lead a team of 8-10 fixture team members on ... Experience operating equipment such as scissor lifts, forklifts, order pickers, and reach trucks ...

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Overnight Phone Operator information

What is the difference between Overnight Phone Operator vs Customer Service Representative?

AspectOvernight Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentNight shifts, call centers, or remoteDay or evening shifts, call centers, retail, or office settings
Industry UsageTelecommunications, hospitality, securityRetail, tech, healthcare, finance
Job FocusHandling incoming calls during overnight hoursAssisting customers with inquiries, issues, or sales

While both roles involve communication via phone, Overnight Phone Operators primarily handle incoming calls during night shifts, often in specialized industries like security or hospitality. Customer Service Representatives typically work during daytime hours, assisting customers across various sectors. The key differences lie in shift timing, industry focus, and specific job responsibilities, though both require strong communication skills and basic credentials.

What are the key skills and qualifications needed to thrive as an overnight phone operator?

To thrive as an Overnight Phone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Patience, professionalism, and the ability to stay calm under pressure are important soft skills that help manage late-night inquiries and emergencies. These skills are crucial for providing reliable customer service and ensuring smooth operations during overnight shifts.

What are some common challenges faced by overnight phone operators, and how can they be managed?

Overnight phone operators often face challenges such as maintaining alertness during late hours, managing high call volumes, and handling emergency situations calmly. To manage these challenges, it's important to establish a consistent sleep schedule, take scheduled breaks during shifts, and utilize available support resources such as team leads or supervisors. Additionally, overnight operators typically work closely with security, maintenance, or emergency response teams, so strong communication skills and readiness to collaborate are essential for success.

What does an overnight phone operator do?

An Overnight Phone Operator is responsible for answering and directing incoming calls during nighttime hours, often when regular daytime staff are unavailable. They may provide information, take messages, handle emergencies, or connect callers to appropriate personnel or departments. This role is common in industries that require 24/7 coverage, such as healthcare, hospitality, and customer service. Overnight operators must be attentive, professional, and able to handle a variety of caller needs calmly and efficiently.
What are the most commonly searched types of Phone Operator jobs in Virginia? The most popular types of Phone Operator jobs in Virginia are:
Overnight Phone Operator jobs near you
Infographic showing various Overnight Phone Operator job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Part Time Weekend Overnight Cleaner

Planet Fitness

Waynesboro, VA • On-site

Part-time

Re-posted 3 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

47th of 63 rated gym and leisure clubs

Job description

Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

What Planet Fitness employees say

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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