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Overnight Phone Operator Jobs in Virginia (NOW HIRING)

Synagro WWT, Inc.

Driver-Operator (CDL A)

Tappahannock, VA

$20 - $23/hr

May involve overnight travel 4. Clean bio-solids off truck/equipment after leaving the field site ... phone 5. Mechanical and electrical aptitude 6. Ability to follow directions 7. Ability to travel ...

Posted today

ROCS Grad Staffing

Be Seen First

Entry Level NOC Technician

Herndon, VA · On-site

$60K - $65K/yr

Respond to support requests through phone, email, web chat, and ticketing systems. * Diagnose ... Overnight schedule only: 10:00pm - 8:00am

New

City of Norfolk, VA

Operating Engineer II

Norfolk, VA · On-site

$48K - $55K/yr

Monitors emergency phone line and responds by connecting with appropriate City staff or contractors ... Boiler Operator Certification * EPA Refrigerant Certification * None of the above 13 This position ...

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Overnight Phone Operator information

What does an overnight phone operator do?

An Overnight Phone Operator is responsible for answering and directing incoming calls during nighttime hours, often when regular daytime staff are unavailable. They may provide information, take messages, handle emergencies, or connect callers to appropriate personnel or departments. This role is common in industries that require 24/7 coverage, such as healthcare, hospitality, and customer service. Overnight operators must be attentive, professional, and able to handle a variety of caller needs calmly and efficiently.

What are the key skills and qualifications needed to thrive as an overnight phone operator?

To thrive as an Overnight Phone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Patience, professionalism, and the ability to stay calm under pressure are important soft skills that help manage late-night inquiries and emergencies. These skills are crucial for providing reliable customer service and ensuring smooth operations during overnight shifts.

What are some common challenges faced by overnight phone operators, and how can they be managed?

Overnight phone operators often face challenges such as maintaining alertness during late hours, managing high call volumes, and handling emergency situations calmly. To manage these challenges, it's important to establish a consistent sleep schedule, take scheduled breaks during shifts, and utilize available support resources such as team leads or supervisors. Additionally, overnight operators typically work closely with security, maintenance, or emergency response teams, so strong communication skills and readiness to collaborate are essential for success.

What is the difference between Overnight Phone Operator vs Customer Service Representative?

AspectOvernight Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentNight shifts, call centers, or remoteDay or evening shifts, call centers, retail, or office settings
Industry UsageTelecommunications, hospitality, securityRetail, tech, healthcare, finance
Job FocusHandling incoming calls during overnight hoursAssisting customers with inquiries, issues, or sales

While both roles involve communication via phone, Overnight Phone Operators primarily handle incoming calls during night shifts, often in specialized industries like security or hospitality. Customer Service Representatives typically work during daytime hours, assisting customers across various sectors. The key differences lie in shift timing, industry focus, and specific job responsibilities, though both require strong communication skills and basic credentials.

What are the most commonly searched types of Phone Operator jobs in Virginia?

The most popular types of Phone Operator jobs in Virginia are:

Overnight Phone Operator jobs near you
Infographic showing various Overnight Phone Operator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Driver-Operator (CDL A)

Synagro WWT, Inc.

Tappahannock, VA

$20 - $23/hr

Full-time

Posted 18 hours ago

Posted today

Job description

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. Synagro takes pride in having zero layoffs during the pandemic and the business continues to thrive during difficult times.

What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer:

  • 15 days paid time off
  • 10 Holidays
  • Medical/Dental/Vision (within 30 days of hire)
  • Health Saving Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • 401(k) with company match (fully vested upon hire)
  • Career growth and promotional opportunities
  • Tuition Reimbursement

JOB SUMMARY
Performs various project work which requires safely operating vehicles and a variety of heavy/agricultural equipment that may include, but not limited to; front end loader, belt press, centrifuge, dredger, spreader box, excavator, terragator, and road tractor.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
1. Operate truck/equipment in a safe manner at all times
2. Perform loading, unloading, and timely delivery of material to
assigned/approved destination
3. Travel from job site to job site or plant to job site. May involve overnight travel
4. Clean bio-solids off truck/equipment after leaving the field site or landfill
5. Serve as a brand advocate and ambassador in every interaction with clients and
the public
6. Conduct daily inspections and perform preventative maintenance on the
truck/equipment
7. Perform shop clean up, maintenance, and equipment/tools setup
8. Maintain operation records
KNOWLEDGE/SKILLS/ABILITIES
1. Communication skills – verbal and written
2. Ability to operate heavy or agricultural equipment in a safe manner
3. Ability to perform basic math
4. Efficiently operate and use smart phone
5. Mechanical and electrical aptitude
6. Ability to follow directions
7. Ability to travel
EDUCATION & EXPERIENCE
1. High School Diploma or equivalent (GED)
2. Valid Drivers’ License (CDL Class A license preferred)

3. Minimum 2 years of project work experience preferred
4. Minimum 3 years commercial driving/heavy or agricultural equipment
experience preferred

5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in
last 10 years

6. Tanker Endorsement, preferred


WORKING CONDITIONS/PHYSICAL REQUIREMENTS
1. Sitting, Climbing, Balancing, Reaching, Standing, Walking, Feeling, Lifting up to 50 lbs., Talking, Hearing, and Seeing
2. The worker is subject to confined spaces
3. The worker is subject to outside environmental conditions: No effective protection from weather
4. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation.
5. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids
6. This position requires travel and overtime

Salary Range: $20.00-$23.00 per hour (commensurate with experience)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position.

AA/EOE/M/F/D/V

We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.