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Part Time Phone Operator Jobs (NOW HIRING)

#1 Cochran

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Job Type Part-time Description **Application Process:** Please call (515) 676-4938 anytime, for an ... Handle escalated phone calls from team members * Keep up to date on all changes within the ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare ... Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare ... Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers ...

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How much do part time phone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

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What cities are hiring for Part Time Phone Operator jobs?

Cities with the most Part Time Phone Operator job openings:

What are the most commonly searched types of Phone Operator jobs?

The most popular types of Phone Operator jobs are:

What states have the most Part Time Phone Operator jobs?

States with the most job openings for Part Time Phone Operator jobs include:

Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Phone Operator

#1 Cochran

Monroeville, PA • On-site

$16 - $20/hr

Part-time

Retirement

Re-posted 18 days ago

#1 Cochran rating

5.6

Company rating: 5.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

130th of 155 rated car dealerships

Job description

Job Type
Part-time
Description
**Application Process:**
Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted applicants will be contacted for an interview.
As a member of our team, you will join an award-winning workplace where people and innovation thrive. We are obsessive about learning and development - at every mile marker of your career. We are one team bound by one set of values, with one overarching vision: to move our customers, our team members, and our communities in the most moving ways possible. If you're ready to make your move, steer your career here and join our talented team of thinkers, doers, dreamers, and disrupters.
#1 Cochran is the leading automotive retailer in the tri-state area. Yet one of our greatest assets isn't our size or our multi-million dollar inventory. Our greatest asset and driving force behind our success is our 1800 plus team members. We have been recognized as one of Pittsburgh's top workplaces for 14 years running! COME JOIN OUR WINNING TEAM!
What We Offer
  • 401(k) with Company match

Responsibilities
  • Handle incoming phone calls
  • Handle escalated phone calls from team members
  • Keep up to date on all changes within the organization
  • Communicate all changes effectively
  • Complete weekly reports to share with team members and leadership
  • Maintain communication throughout the team due to site differences
  • Create and convey monthly forecasting
  • Knowledge of Excel and how to create, share, and update worksheets
  • Frequent written and verbal communication within team and with other teams
  • Build and maintain positive relationships within team and company as a whole
  • assist in hiring and developing new team members within the operating team

Qualifications
  • High school diploma or the equivalent
  • Ability to read and comprehend instructions and information
  • Tech savvy and comfortable with computers
  • must be able to complete pre employment drug screening and background check
  • able to operate a phone system in high volume and transfer calls efficiently

We welcome all replies in strict confidence. Qualified and interested candidates please email your resume or work history to our attention. EOE.
#1 Cochran - One Great Place to Grow Your Career!
**Application Process:**
Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted applicants will be contacted for an interview.

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