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Part Time Phone Operator Jobs in Connecticut (NOW HIRING)

The UPS Store #0171

Part-Time Center Associate

Milford, CT · On-site

$15.75 - $21/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #0171

Part-Time Center Associate

Milford, CT · On-site

$15.75 - $21/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #0171

Part-Time Center Associate

Milford, CT · On-site

$15.75 - $21/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

TJX Companies

Part Time

Danbury, CT · On-site

$16.94 - $17.44/hr

... operating procedures * Promotes credit and loyalty programs * Maintains and upholds merchandising ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

Lawn Doctor

Lawn Care Tech - PART TIME

East Haven, CT · On-site

$12 - $15/hr

The right person who is passionate about communications through phone and email and is willing to ... No matter the task, our independent operators know that every Lawn Doctor employee plays an ...

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All JobsPhone Operator JobsPart Time Phone Operator JobsPart Time Phone Operator Jobs in Connecticut

Part Time Phone Operator information

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Connecticut? The most popular types of Phone Operator jobs in Connecticut are:
Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Hospital Operator - Part Time

Norwalk Hospital Association

Norwalk, CT

$18 - $21/hr

Full-time, Part-time

Re-posted 20 days ago

Job description

Part-Time: 24 hours per week. Varying shifts between 7:00am-11:00pm. Must work every other weekend and holidays as needed. 

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

Answers and routes incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrates service excellence by providing accurate information regarding the Hospital, its patients and staff while ensuring adherence to all Hospital policies and procedures, especially those regarding privacy and confidentiality. Assist in maintaining up-to-date computerized databases and on-call schedules in a timely fashion. Exhibits strong customer service and telephone skills. 

Responsibilities:

1. Answers main number and patient information calls in a timely fashion, exhibiting strong customer service skill resulting in service excellence for the caller.
2. Implements code protocols accurately as it is written in the department Policy
And Procedure Manual. Demonstrates clear understanding, knowledge and proficiency in handling emergencies. Responsible for carrying out proper activation procedures using computerized phone and paging systems for life safety codes that occur in either Network location.
3. Maintains up-to-date databases and on-call schedules in order to provide requested information accurately and efficiently.
4. Demonstrates a courteous and friendly manner when assisting callers adhering to the Hospital's policies regarding professionalism and respect.  Maintains composure when faced with difficult or stressful situations.
5.Document and maintain code logs in Excel spreadsheets.
6. Participates in establishment and achievement of department goals
7. Demonstrates willingness to assist co-workers and/or to accept additional assignments as requested to support the department's efficiency as observed by the supervisor.
8. Establish and maintain efficient working relationships with supervisor, coworkers and the customers.
9. Maintain and Model Nuvance Health Values.
10.  Demonstrates regular, reliable and predictable attendance.
11.  Performs other duties as required.
12.  Fulfills all compliance responsibilities related to the position.

Other Information:

Required:  HS Graduate or Equivalent with a minimum of 6 months job related experience. Data entry. Strong telephone and customer service skills. Ability to remain calm during stressful situations.

Desired: MS Word, MS Excel and MS Outlook skills. Telephone switchboard experience. Maintain regular consistent attendance, personal appearance, punctuality and adherence to applicable health and safety procedures. Establish and maintain efficient working relationships with Supervisor, coworkers and the customers.

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Company: Norwalk Hospital Association
Org Unit: 445
Department: Telephone Operators
Exempt: No
Salary Range: $18.00 - $21.00 Hourly

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