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Part Time Phone Operator Jobs in Florida (NOW HIRING)

Bass Pro Shops

Switchboard Operator Part Time

Gainesville, FL · On-site

$13.50 - $17.25/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. * Handles ...

Audacy, Inc.

Board Operator

Miami, FL · On-site

Brand Manager Employment Type: Part-Time Work Arrangement: On-site WQAM, the Audacy sports station ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Audacy, Inc.

Board Operator

Miami, FL · On-site

Brand Manager Employment Type: Part-Time Work Arrangement: On-site WQAM, the Audacy sports station ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Audacy, Inc.

Board Operator

Miami, FL · On-site

Brand Manager Employment Type: Part-Time Work Arrangement: On-site WQAM, the Audacy sports station ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Land O'Lakes

Flex Warehouse Operator

Lakeland, FL · On-site

$24.45/hr

This is a part-time role with flexible hours, where you can choose your schedule. Typical hours ... the phone or in email. If you receive a call or email like this, please do not provide the ...

The UPS Store #2241

Part-Time Associate

Fernandina Beach, FL · On-site

$14.50 - $19.50/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #2241

Part-Time Associate

Fernandina Beach, FL · On-site

$14.50 - $19.50/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

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Part Time Phone Operator information

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Florida?

The most popular types of Phone Operator jobs in Florida are:

Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Message Center Operator I

Pensacola, FL • On-site

West Florida Medical Center Clinic PA
See more jobs at West Florida Medical Center Clinic PAexternal

$14.50 - $18/hr

Part-time

Re-posted 20 days ago

Job description

Job Type
Part-time
Description
JOB SUMMARY
Doctors Call Center (DCC) is responsible for routing calls through the tower and satellites 12 hours per day, 7 days per week. This department is also an answering service that answers for MCC Physicians as well as out-sourced clients.
WORK SCHEDULE
This position is scheduled for 25 hours per week. Hours are Monday from 7:00 AM until 12:00 PM; Wednesday and Thursday 7:00 AM until 1:00 PM; and Friday 11:00 AM until 7:00 PM and may include holidays as needed. Flexibility is necessary to meet operational and business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Answer incoming calls accurately and efficiently; this includes transferring to Physicians offices and specified departments, paging Physicians and/or staff members, giving directions and limited information, and answering general questions (office hours, clinic locations and phone numbers).
  • Placing outgoing calls for Physicians and staff members; this includes calling outside physicians, hospitals and facilities, pharmacies and patients.
  • Responsible for contacting Physicians for hospital floors, patient calls and emergency situations. Responsible for utilizing all avenues to reach Physicians and staff; this includes calling offices, paging through in house paging system and/or outside paging services, calling residential and/or cell phones.
  • Triaging and dispatching emergency calls regarding Codes (MRT's, Code 3, Code Pink and Elevators) according to established policies and procedures.
  • Prioritizing calls and verifying the proper calls (traumas, codes, ER and stats)
  • Properly keeping and filing documentation (which is stored for 10 years); this includes AM sheets, tickets, etc.
  • Filing Meditech (consults, admits, discharges, courtesy notifications), notifying Physicians of consults after hours, printing Physicians rounds reports, attach all Meditech info to Physicians rounds reports in the AM
  • Knowledge of Physicians specialties and their department's rules and procedures regarding such issues as call and consult rules.
  • Monitoring all alarms for main building, ASC, and Satellites; this includes security cameras, fire panel, chiller light, elevator panel and calls from Panhandle.
  • Responsible for maintaining Physician, employee and patient confidentiality.
  • Must have working knowledge of equipment used on daily basis (computers, multi-line phone, copier and fax machine)
  • Assist with updating and maintaining of contact information, demographics and department procedure as needed.

CORPORATE CULTURE RESPONSIBILITIES
  • Follow established corporate and department-specific policies and procedures.
  • Attend all corporate and department-specific required training.
  • Uphold MCC's Purpose, Values, and Vision.
  • Abide by MCC's Corporate Culture Responsibilities.
  • Perform other duties as may be assigned cheerfully and willingly.

Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
  • Minimum education requirement is high school diploma or GED.

KNOWLEDGE, SKILLS AND ABILITIES
  • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
  • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
  • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
  • Displays computer proficiency and ability to quickly learn new applications.
  • Proficient in use of English language both in written and verbal communication.
  • Must be able to communicate with individuals of varying socio-economic backgrounds.
  • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Professional demeanor and recognition of privacy considerations for patients and families.
  • Must be responsible, dependable and have good organizational skills
  • Must be able to efficiently communicate with co-workers, Physicians, employees and patients over the phone and in person.
  • Be willing to learn new equipment and processes quickly
  • Be a self-motivated team player
  • Desired ability to effectively multi-task and have strong analytical skills.
  • Ability to generate ideas to make existing processes more efficient
  • Ability to make complex decisions with minimal supervision
  • Must be able to easily adapt to change
  • Ability to remain calm and make critical decisions during stressful situations.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
  • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
  • Standing/Walking: Occasionally; activity exists up to 1/4 of the time
  • Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
  • Ability to look at a computer screen for extended periods.
  • Ability to perform constant repetitive hands and finger motions.
  • Ability to work in various positions (sitting, bending, and reaching) for extended periods of time.
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
  • Must exhibit stable work behaviors daily.
  • Must possess adequate individual coping skills.
  • Ability to remain calm and professional regardless of workload or time constraints.
  • Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT
  • Call Center/Dispatch office environment
  • Exposed to frequent and constant interruptions in daily functions/schedule.
  • Must be available to customers and staff throughout the day.
  • May be required to work extended hours to meet department needs.

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