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Virtual Phone Operator Jobs in Florida (NOW HIRING)

Inktel

FIFA (W2) CSR - 1700

Layton, FL · On-site

$17/hr

This is a virtual customer support opportunity. Must also be able to establish a designated work ... phone calls. Reps. will be responsible for answering incoming calls from clients. Training will be ...

Liveops

Remote Spanish Bilingual Customer Service

Naples, FL · Remote

$14.50 - $18.25/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

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All JobsPhone Operator JobsVirtual Phone Operator JobsVirtual Phone Operator Jobs in Florida

Virtual Phone Operator information

See Florida salary details

$6

$13

$18

How much do virtual phone operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for virtual phone operator in Florida is $13.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.57 per hour, depending on experience, location, and employer.

What are the typical work hours and environment for a Virtual Phone Operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the Virtual Phone Operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a Virtual Phone Operator job?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the most commonly searched types of Phone Operator jobs in Florida? The most popular types of Phone Operator jobs in Florida are:
What are popular job titles related to Virtual Phone Operator jobs in Florida? For Virtual Phone Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Phone Operator jobs in Florida look for? The top searched job categories for Virtual Phone Operator jobs in Florida are:
What cities in Florida are hiring for Virtual Phone Operator jobs? Cities in Florida with the most Virtual Phone Operator job openings:
Virtual Phone Operator jobs near you
Infographic showing various Virtual Phone Operator job openings in Florida as of July 2026, with employment types broken down into 47% Full Time, 50% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $27,760 per year, or $13.3 per hour.
Customer Service Representative

Customer Service Representative

Answer Aide

Saint Augustine, FL • On-site

$13 - $16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please continue reading!

This phone operator position earns a competitive wage based on your skills. We provide great benefits and perks, including medical, dental, vision, short-term and long-term disability, life insurance, and paid time off (PTO). If this sounds like the right customer service opportunity as a phone operator for you, apply today!

ABOUT ANSWER AIDE

AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. Our services help various companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.

Our team always goes the extra mile to ensure that all calls are handled professionally. Customer service training is provided to all employees so that everyone can give the highest quality of service. Our business wouldn't thrive without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits!

A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT

As a virtual receptionist, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect customer data to provide them with basic information about the services and support they seek. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!

QUALIFICATIONS OF AN ANSWERING SERVICE AGENT

  • A resident of AL, FL, GA, or TX
  • Ability to type 40+ words per minute with minimal errors
  • Ability to follow instructions
  • Must be able to multitask (talk, type, and follow scripting verbatim)
  • Strong customer service skills
  • Strong computer skills
  • Being bilingual is not required, but a plus

COMPUTER REQUIREMENTS
-PC w/ Windows 11
-Memory (RAM): 8GB minimum
-Hard Drive: 100 GB minimum available space
-PC should be less than three years old
-High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
-Please view our full list of equipment requirements

Do you have excellent verbal and written communication skills? Can you maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If so, we want to hear from you about this phone operator opportunity!

Employment Type: FULL_TIME

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