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Internship Phone Operator Jobs in Springfield, MO

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Internship Phone Operator information

What are Internship Phone Operators?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

What are the key skills and qualifications needed to thrive as an Internship Phone Operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by Internship Phone Operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

What are popular job titles related to Internship Phone Operator jobs in Springfield, MO? For Internship Phone Operator jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Internship Phone Operator jobs in Springfield, MO look for? The top searched job categories for Internship Phone Operator jobs in Springfield, MO are:
Internship Phone Operator jobs near you
Infographic showing various Internship Phone Operator job openings in Springfield, MO as of July 2026, with employment types broken down into 2% Internship, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Sales Development Representative

Aerotek

Springfield, MO

$121K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it...

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

The Sales Development Representative is responsible for learning the fundamentals of recruiting and the fundamentals of sales, including prospecting, client engagement, req qualification and delivery. The Sales Development Rep is responsible for learning and executing on all steps associated with the sales process. The Sales Development Representative must identify target accounts in defined territory and make cold calls to set meeting at perspective targets. This entry-level sales role is designed for individuals eager to learn the full sales cycle, with a clear path toward becoming an Account Manager. The SDR will work closely with the Delivery and Sales teams to build client relationships, generate leads, and support revenue growth initiatives.

  • Utilize the Aerotek 7 stages of the SOLVE model to target, engage and service new and existing clients
  • Increase sales and market share through assigned and newly generated accounts
  • Research and build call sheets using tools like LinkedIn and Connected.
  • Identify, develop and manage new and existing customer relationships by leveraging resources for lead generation
  • Complete Aerotek Account Manager Onboarding training
  • Generate leads, set and attend meetings with defined in territory
  • Maximize profitability by effectively negotiating bill rates and terms; ensure that direct labor rates are in line with market standards
  • Build and maintain relationships within accounts by providing quality contractors; proactively market resumes of ideal candidates
  • Perform sales related activities including, but not limited to attending meetings at client sites and client manager, and contractor lunches
  • Communicate account knowledge to team members (recruiters, FOA, sales, Director) through "req meetings" and Red Zone meetings
  • Collaborate with Account Managers and Directors to support territory planning and workforce strategy.
  • Generate, document and track all leads generated and perform outreach to targeted customers

Let's talk money and perks!

Upon successful completion of our salary equivalent hourly training period, Aerotek offers a base salary of $60,000 with unlimited earning potential through weekly commission, monthly car allowance, cell phone reimbursement and other performance-based incentives.

Projected Sales Earnings:

  • Training Year: $60,000
  • First full Year 1: $80,000
  • Second full Year: $121,000

Additional benefits include:                                            

  • $425 Car Allowance
  • up to $100 cell phone reimbursement
  • Medical, dental and vision
  • HSA & 401k account                                         
  • 20 days of paid time off as well as paid holidays
  • Parental/Family leave
  • Employee discounts

Performance based incentives:

  • Quarterly bonuses
  • All-expense paid trip
  • Company funded investment plan

Qualifications:

Sales Degree/ Certification or 1-2 years of sales experience (sales internship, sales competitions encouraged)  

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors

Employment Type: OTHER

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