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Phone Operator Jobs in Riverside, CA (NOW HIRING)

Summit Interconnect

Route Operator

Anaheim, CA · On-site

$18 - $19/hr

... 00 - $19.00 / Hour Job Category Manufacturing, PCB, Lamination Industry PCB, Operator ... Phone 7142393759 Email Areisy.ortiz@SummitInterconnect.com Description

TradeJobsWorkforce

Forklift Operator

Jurupa Valley, CA · On-site

$17.25 - $20.25/hr

Bring your skills to our team as a Forklift Operator, where you will provide friendly assistance to ... phone, email, or in-person, handle orders, shipments, and basic inventory checks. To succeed in ...

CRH

Operator

Pomona, CA · On-site

$18 - $20/hr

Operator Americas Cement Pomona, California, United States Job ID: 528141 Eco Material Technologies, a CRH Company, is a leading producer of sustainable cement alternatives in the U.S. It is the ...

Sotera Health

Operator

Ontario, CA · On-site

$18 - $24.25/hr

Reporting to the Process Supervisor or Manager Operations, the Operator is responsible for monitoring the system which includes observing pressure, temperature and relative humidity measurements on ...

K1 Speed

Track Operator

Winchester, CA · On-site

$18.50 - $24.25/hr

Track Operator Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation ...

K-1 Speed Inc

Track Operator

Anaheim, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

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All JobsPhone Operator JobsPhone Operator Jobs in Riverside, CA

Phone Operator information

See Riverside, CA salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for phone operator in Riverside, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.34 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Riverside, CA?

The most popular types of Phone Operator jobs in Riverside, CA are:

What job categories do people searching Phone Operator jobs in Riverside, CA look for?

The top searched job categories for Phone Operator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Phone Operator jobs?

Cities near Riverside, CA with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,755 per year, or $18.6 per hour.

Patient Service Representative

Irvine, CA • On-site

Pacific Neuropsychiatric Specialists Inc
Offices of Mental Health Practitioners • 11 - 50 employees
Learn more about Pacific Neuropsychiatric Specialists Incexternal

$23 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Schedules appointments with providers and manages scheduling protocols.

  • Routes calls, takes messages, and enters information into electronic systems.

  • Completes documentation related to patient care, insurance, and scheduling.

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • 401(k) matching

Are you doing what you love? We are!
Employees of Pacific Neuropsychiatric Specialists (“PNS”), are important members of a team effort. We hope that employees will find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support a healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth. We are seeking a motivated and like-minded Patient Service Representative that has a passion for providing top of the line customer service. The ideal candidate will possess clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting field of mental health!
 
Key Responsibilities:
  • Schedules appointments with the appropriate provider and time/location slot, utilizing appropriate scheduling protocol.
  • Routes calls to the appropriate extension, ability to take messages and enter as a task.
  • Utilizes all electronic systems and internet access to obtain necessary patient information effectively and appropriately.
  • Collects and compiles accurate information for electronic records to perform clerical and scheduling duties accurately and efficiently.
  • Demonstrates ability to maintain accurate, legally sound, and complete records.
  • Interfaces with appropriate medical staff to ensure a cohesive working relationship in providing patient care services.
  • Enters notes/special instructions needed for scheduling in the electronic medical record.
  • Completes accurate documentation of informed consent with patients for visits as needed.
  • Confirms the patient’s insurance provider and either obtain prior authorization or communicates the need for prior authorization to appropriate parties as needed.
  • Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
  • Assists other members of the department as needed.
Required Skills and Qualifications:
  • High School Diploma required. College or college-equivalent education is preferred.
  • Previous experience with scheduling, phone operator, and working in a medical facility.
  • Must be friendly, outgoing, “people-oriented”.
  • Excellent communication skills, both written and oral.
  • Telephone and computer skills are a must.
  • Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
  • Intermediate math and computer skills.
  • Must be able to interact with all levels of staffing in a professional manner.
  • Strong customer skills required.

Compensation and Benefits:
  • PNS offers a competitive compensation package including; Medical, dental, and paid time off.