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Phone Operator Jobs in Riverside, CA (NOW HIRING)

Warehouse Forklift Operator Kellermeyer Bergensons Services (KBS) has an immediate full-time, ... In accordance with applicable local laws, cell phone reimbursement is provided to support the use ...

Warehouse Forklift Operator Kellermeyer Bergensons Services (KBS) has an immediate full-time, ... In accordance with applicable local laws, cell phone reimbursement is provided to support the use ...

Operator

Corona, CA · On-site

$22.50/hr

Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.

Operator B

Riverside, CA · On-site

$25.96/hr

Carpenter Co has an immediate opening on 2nd shift for Operator B in our Bedding department at our Riverside, CA manufacturing plant. This position is responsible for the safe operation of a specific ...

PBX Operator

Upland, CA · On-site

$21 - $29.12/hr

Overview JOB SUMMARY Responsible for answering, and routing phone calls using the Hospital communication system. Responds to emergency calls and alerts appropriate personnel. MINIMUM QUALIFICATIONS ...

PBX Operator

Upland, CA

$21 - $29.12/hr

JOB SUMMARY Responsible for answering, and routing phone calls using the Hospital communication system. Responds to emergency calls and alerts appropriate personnel. MINIMUM QUALIFICATIONS Education:

PBX Operator

Upland, CA

$21 - $29.12/hr

Overview JOB SUMMARY Responsible for answering, and routing phone calls using the Hospital communication system. Responds to emergency calls and alerts appropriate personnel. MINIMUM QUALIFICATIONS ...

PBX Operator

Upland, CA · On-site

$21 - $29.12/hr

Overview JOB SUMMARY Responsible for answering, and routing phone calls using the Hospital communication system. Responds to emergency calls and alerts appropriate personnel. MINIMUM QUALIFICATIONS ...

PBX Operator

Upland, CA · On-site

$21 - $29.12/hr

JOB SUMMARY Responsible for answering, and routing phone calls using the Hospital communication system. Responds to emergency calls and alerts appropriate personnel. MINIMUM QUALIFICATIONS Education:

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Phone Operator information

See Riverside, CA salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for phone operator in Riverside, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.34 per hour, depending on experience, location, and employer.

Do phone operators exist anymore?

Phone operators, also known as switchboard operators, are largely obsolete due to advances in automated telephone systems and digital technology. Today, most communication is handled by automated systems, and the role of human operators has significantly declined, though some specialized or emergency services may still employ them.

How does a Telephone Operator work?

A telephone operator connects calls by manually or automatically routing incoming and outgoing calls using switchboards or computerized systems. They assist callers with directory information, handle emergency or special requests, and ensure clear communication between parties. Strong communication skills and knowledge of telephony equipment are essential for the role.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

How much does a Telephone Operator make?

The average salary for a telephone operator is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Many roles also offer shift differentials and benefits, and strong communication skills are essential for success in this field.

What jobs pay 4000 a week without a degree?

A phone operator typically earns less than $4,000 per week; high-paying roles that do not require a degree are rare. Some skilled trades, sales positions, or entrepreneurial ventures can reach that income level, often requiring experience, certifications, or specialized skills. Most jobs paying $4,000 weekly usually demand advanced training or significant experience.
What cities near Riverside, CA are hiring for Phone Operator jobs? Cities near Riverside, CA with the most Phone Operator job openings:
Receiving Equipment Operator - Cherry Picker Operator

Receiving Equipment Operator - Cherry Picker Operator

Bob's Discount Furniture

San Bernardino, CA • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

14th of 58 rated furniture retailers


Job description

Job Title
Receiving Equipment Operator
Job Overview
The Receiving Equipment Operator is responsible for accurately putting away product in the designated locations throughout the Distribution Center. The operators utilize a cherry picker style lift and RF scanners in order to successfully complete their duties. Responsibilities include:
  • Safely operate a Cherry Picker lift up to 40ft. in the air.
  • Utilize RF scanners in order to identify and locate product.
  • Load staged product from dock area onto cherry picker lift.
  • Move product from lift into proper location on the storage racks.
  • Cooperate with team members to complete tasks and set goals
  • Contribute to a company culture that champions honesty, integrity, diversity, and community.
  • All other duties as assigned
Schedule: Monday - Friday (Saturdays as required) 4:00PM - 12:30AM
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
  • General understanding of warehouse or distribution center operations.
  • Safely and efficiently operate forklift and/or cherry picker equipment.
  • Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
  • Ability and willingness to work collaboratively as part of a team and independently.
Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Compensation
  • Starting hourly pay at $20.00 - $22.00/hour (Based on Experience)
Benefits & Perks
  • Competitive Medical, Dental, and Vision Insurance
  • Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance options
  • Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
  • Employee Discount starting on Day 1, plus exclusive partner discounts
  • And so much more!
Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
  • High School Diploma or equivalent experience in a Warehouse environment.
  • Must have experience operating forklift and/or cherry picker equipment.
  • Comfortable with heights up to 40ft. in the air.
  • Must be able to work flexible hours as determined by the needs of the department, including availability for weekends as needed.
  • Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
  • Must be at least 18 years old to be considered for employment with Bob's
Physical Demands
  • Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
  • Ability to move throughout all areas of the distribution center.
  • Move objects up to 250 lbs. with or without reasonable accommodations
  • Stand and walk continuously to perform job functions.
  • Standing, walking, lifting, and arranging product: 90%
  • Sitting: 5%
  • Desk or phone work: 5%

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$20.00 - $22.00/hour (Based on experience)
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

What Bob's Discount Furniture employees say

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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

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