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Phone Operator Jobs in Riverside, CA (NOW HIRING)

Carpenter Co has an immediate opening on 2nd shift for Operator B in our LMATT department at our Riverside, CA manufacturing plant. This position is responsible for the safe operation of a specific ...

Operator B

Riverside, CA · On-site

$22.90/hr

Carpenter Co has an immediate opening on 2nd shift for Operator B in our LMATT department at our Riverside, CA manufacturing plant. This position is responsible for the safe operation of a specific ...

Carpenter Co has an immediate opening for 1st shift Operator A in the LMATT department at our Riverside, CA manufacturing plant. This position is responsible for the safe operation of a specific ...

Operator A

Riverside, CA · On-site

$25.96/hr

Carpenter Co has an immediate opening for 1st shift Operator A in the LMATT department at our Riverside, CA manufacturing plant. This position is responsible for the safe operation of a specific ...

Operator I

Irvine, CA

$18.75 - $24.75/hr

Operator I Location: 2375 Morse Ave Irvine CA 92614 Duration: 06 Months of Contract + possible extension Shift : 5am - 1:30pm * This position is responsible for the production of high quality ...

Machine Operator Location: Rancho Cucamonga, CA 91730 Pay Rate: $19/hour on W2 Shift: 2nd Shift - 2:30 PM to 11:00 PM Shift Premium: $1.00/hour Work Environment: * Climate-controlled facility

Track Operator

Irvine, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Track Operator

Winchester, CA · On-site

$20 - $21.50/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Machine Operator

Riverside, CA · On-site

$17.75 - $21.25/hr

Description: The Machine Operator is responsible for operating, monitoring, and maintaining production machinery to ensure efficient and safe manufacturing operations. This position requires ...

Track Operator

Ontario, CA · On-site

$16.50 - $18/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Encapsulator Operator

Ontario, CA · On-site

$17.75 - $23.50/hr

... operating procedures Must be reliable and punctual Ability to lift up to 50 lbs and stand for extended periods Additional Information All your information will be kept confidential according to EEO ...

Machine Operator Location: Rancho Cucamonga, CA Duration: 7 months (extendable) Shift: 2nd Shift (2:30 PM - 11:00 PM) + $1.00 shift differential XXXX: $19/hr on W2 Summary: The Machine Operator ...

Track Operator

Anaheim, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

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Phone Operator information

See Riverside, CA salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for phone operator in Riverside, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.34 per hour, depending on experience, location, and employer.

How to Become a Phone Operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What cities near Riverside, CA are hiring for Phone Operator jobs? Cities near Riverside, CA with the most Phone Operator job openings:
Infographic showing various Phone Operator job openings in Riverside, CA as of May 2026, with employment types broken down into 71% Full Time, 4% Part Time, 7% Temporary, 11% Contract, and 7% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,755 per year, or $18.6 per hour.
Operator Telecom Construction Equipment

Operator Telecom Construction Equipment

Dycom Industries, Inc.

Corona, CA • On-site

$25 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Corona, CA
Workplace Type: Field
Employment Type: Hourly
Discover a more connected career
At VCI Construction, LLC, as an Equipment Operator on our Telecom Construction team, you'll use and take care of special machines for putting in phone and internet infrastructure, making sure everything works right and stays safe while doing the job.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Attend new site Job Safety Analysis
  • Safely operate and control assigned equipment
  • Dig pits, trenches or potholes as directed by job plan
  • Responsible for the site set-up and clean-up
  • Load and unload tools, materials and equipment from truck
  • Set up a safety perimeter
  • Perform work in all weather conditions
  • Other duties as assigned

What you'll need
  • To be 18 years of age or older
  • Authorization to work in the United States for this company
  • High School Diploma, GED equivalent, or relevant work experience
  • Valid State driver's license (cannot be Provisional), including an acceptable driving record
  • Experience with drill set up and design processes, is preferred

Physical abilities & exposures
  • Routinely: work alone in remote locations with arms above shoulder level, operate vehicle and heavy machinery, squeeze, fine hand motions, bend, stoop, stand, walk, climb stairs and lift greater than 55 pounds
  • Occasionally: work in confined spaces, use ladder, keyboard and mouse

The wage range for Operator Telecom Construction Equipment is $25.00 - $32.00.
Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

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