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Phone Operator Jobs in Riverside, CA (NOW HIRING)

The Extruder Operator is responsible for operating extrusion lines to manufacture pipe in ... by phone. • Ability to hear and understand verbal communication. • Ability to read and ...

Customer Operator

Ontario, CA · On-site

$21.74/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering ... You'll support our Service Department by assisting customers both in person and over the phone ...

Track Operator

Irvine, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Track Operator

Ontario, CA · On-site

$16.50 - $18/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Track Operator

Anaheim, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Encapsulator Operator

Ontario, CA · On-site

$17.75 - $23.50/hr

... operating procedures Must be reliable and punctual Ability to lift up to 50 lbs and stand for extended periods Additional Information All your information will be kept confidential according to EEO ...

Encapsulator Operator

Ontario, CA · On-site

$17.75 - $23.50/hr

... operating procedures Must be reliable and punctual Ability to lift up to 50 lbs and stand for extended periods Additional Information All your information will be kept confidential according to EEO ...

Track Operator

Winchester, CA · On-site

$20 - $21.50/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Machine Operator

Riverside, CA · On-site

$17.75 - $21.25/hr

Description: The Machine Operator is responsible for operating, monitoring, and maintaining production machinery to ensure efficient and safe manufacturing operations. This position requires ...

Machine Operators do essential jobs with rates starting at $20.00/hr., plus available overtime. In this role, you will be responsible for operating production equipment, assembling and processing ...

Machine Operators do essential jobs with rates starting at $20.00/hr., plus available overtime. In this role, you will be responsible for operating production equipment, assembling and processing ...

Be Seen First

Job Overview Machine Operator I is an entry-level role within the Glass room responsible for operating presses and Glass dies and equipment. This individual ensures parts meet quality standards by ...

Machine Operator

Chino, CA · On-site

$18/hr

We are seeking a reliable and detail-oriented Machine Operator to join our production team in a fast-paced food manufacturing environment. The ideal candidate will be responsible for operating ...

Nutformer Operator

Yorba Linda, CA · On-site

$30 - $40/hr

Position Overview We are seeking an experienced Nutformer Operator to set up and operate multi-station nut forming equipment used to manufacture precision nuts and fastening components. This position ...

Track Operator

Corona, CA · On-site

$16.90 - $18.40/hr

As a Track Operator, you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities: * Provide ...

Showing results 21-40

Phone Operator information

See Riverside, CA salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for phone operator in Riverside, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.34 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.

What are the most commonly searched types of Phone Operator jobs in Riverside, CA?

The most popular types of Phone Operator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Phone Operator jobs?

Cities near Riverside, CA with the most Phone Operator job openings:

Infographic showing various Phone Operator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,755 per year, or $18.6 per hour.

Extruder Operator - Night Shift

JM Eagle

Fontana, CA

$22 - $25.50/hr

Other

Re-posted 3 days ago


JM Eagle rating

7.8

Company rating: 7.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

The Extruder Operator is responsible for operating extrusion lines to manufacture pipe in accordance with established company specifications. This role includes performing production tasks, conducting visual inspections, and packaging finished products to ensure quality standards are consistently met.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

•     Maintain equipment and work areas in a clean, orderly condition in compliance with THM and ISO standards.
•     Meet all qualification requirements and follow Supervisor direction.
•     Operate extruder machines, control panels, and make necessary adjustments to extrusion lines.
•     Assist with machine changeovers.
•     Measure pipe specifications, ensure tolerances using calipers and micrometers, and report issues to Supervisor and Quality Control.
•     Identify visual defects in pipe and cut required Quality Control samples.
•     Complete Production Inspection Reports, supporting documentation, and bihourly line checks; report any changes or abnormalities.
•     Calculate and adjust puller speed, machine rate, and line speed accurately.
•     Perform minor troubleshooting and repairs on equipment.
•     Clean extruder and cooling tank water filters.
•     Operate forklift to move finished product, boxes, materials, and supplies.
•     Use safe work practices and report hazardous conditions.
•     Train new or inexperienced employees as needed.
•     Perform other miscellaneous tasks as assigned.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.  

 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience
•     High school diploma or recognized equivalent, or
•     At least 6 months of related experience/training, or
•     Equivalent combination of education and experience.

Computer Skills
•     None required.

Language Skills
•     Ability to read and interpret safety rules, operating instructions, and procedure manuals.
•     Ability to write routine reports.
•     Ability to communicate effectively with employees at all levels.

Mathematical Skills
•     Ability to calculate fractions, percentages, decimals, circumference, and volume.
•     Ability to apply basic addition, subtraction, multiplication, and division.

Reasoning Ability
•     Ability to solve practical problems with limited standardization.
•     Ability to interpret written, oral, diagram, or schedulebased instructions.

Physical Demands
The physical demands described below are representative of those required to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.
•     Adequate sight, hearing, and limb use to safely operate powered vehicles (forklifts, sweepers, cars, pickups).
•     Ability to distinguish product identification, warning indicators, and operational signals.
•     Ability to identify accuracy and neatness of work.
•     Ability to stoop, kneel, crouch, and crawl for tasks such as operating, cleaning, or packaging equipment.
•     Ability to maintain balance while walking, standing, or crouching.
•     Ability to verbally communicate in person or by phone.
•     Ability to hear and understand verbal communication.
•     Ability to read and understand written communication.
•     Ability to lift up to 50 lbs safely; request assistance for items over 50 lbs.
•     Ability to move through, under, and around equipment with 30" clearance.
•     Ability to use telephones and calculators as required.
•     Ability to feel objects, textures, size, shape, and temperature with fingertips.
•     Ability to grasp and safely use manual and powered tools (saws, drills, hammers, presses, latches, etc.).
•     Adequate sight to safely operate machinery and tools at arm’s length.

Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•     Work performed in both indoor and outdoor environments.
•     Exposure to extreme cold (below 32°F for more than one hour).
•     Exposure to extreme heat (above 100°F for more than one hour).
•     Exposure to high noise levels requiring raised voice to communicate.
•     Exposure to vibration and fluctuating body movements.
•     Exposure to hazards such as moving machinery, electrical currents, falling debris, chemicals, gases, high heat, or explosives.
•     Exposure to unregulated atmospheric conditions including odors, fumes, gases, poor ventilation, and dust.

JM Eagle is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other status protected by applicable federal, state, or local law.


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