ZipRecruiter

Log In

1

Phone Operator Jobs in Minnesota (NOW HIRING)

Viejas Casino & Resort

He/she will perform phone operator functions such as answering inquiries, relaying incoming calls, paging guests and other people as needed, and making public announcements promotions and events.

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive ... Performs responsible operation of phone system including inquiries, directions, emergency and ...

Tradesmen International

Press Brake Operator

Morris, MN · On-site

$32 - $34/hr

Press Brake Operator Tradesmen International is immediately hiring experienced Press Brake ... Similarly, we do not request pictures of documents or IDs to private phone numbers or email ...

Tradesmen International

Press Brake Operator

Morris, MN · On-site

$32 - $34/hr

Press Brake Operator Tradesmen International is immediately hiring experienced Press Brake ... Similarly, we do not request pictures of documents or IDs to private phone numbers or email ...

MEYER DISTRIBUTING INC

Warehouse Operator

Hugo, MN · On-site

$23/hr

Schedule for Warehouse Operator: 2nd shift, Sunday - Thursday 12:00pm - 9:00pm $23.00 per hour 1st ... Other Meyer Perks: cell phone discounts, rental car discounts, etc. * Stable employment at a ...

MEYER DISTRIBUTING INC

Warehouse Operator

Hugo, MN · On-site

$23/hr

Schedule for Warehouse Operator: 2nd shift, Sunday - Thursday 12:00pm - 9:00pm $23.00 per hour 1st ... Other Meyer Perks: cell phone discounts, rental car discounts, etc. * Stable employment at a ...

Express Employment

Grinder Operator

Wyoming, MN

$23 - $25/hr

Grinder Operator - $23-$25 per hour Evaluation-to-Hire | 1st Shift | Wyoming/Big Lake, MN ... Phone: 651-464-9995 Refer a Friend - Earn 100 Dollars Refer someone to our office. After they work ...

Meyer Distributing

Warehouse Operator

Hugo, MN · On-site

$23/hr

Schedule for Warehouse Operator: 2nd shift, Sunday - Thursday 12:00pm - 9:00pm $23.00 per hour 1st ... Other Meyer Perks: cell phone discounts, rental car discounts, etc. * Stable employment at a ...

Meyer Distributing

Warehouse Operator

Hugo, MN · On-site

$19 - $20/hr

Schedule for Warehouse Operator: 2nd shift, Sunday - Thursday 12:00pm - 9:00pm $23.00 per hour 1st ... Other Meyer Perks: cell phone discounts, rental car discounts, etc. * Stable employment at a ...

next page

Showing results 1-20

All JobsPhone Operator JobsPhone Operator Jobs in Minnesota

Phone Operator information

See Minnesota salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for phone operator in Minnesota is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Minnesota?

The most popular types of Phone Operator jobs in Minnesota are:

What are popular job titles related to Phone Operator jobs in Minnesota?

For Phone Operator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Phone Operator jobs in Minnesota look for?

The top searched job categories for Phone Operator jobs in Minnesota are:

What cities in Minnesota are hiring for Phone Operator jobs?

Cities in Minnesota with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in MN?

For Phone Operator jobs in MN, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

Telephone Operator

SD Department of Veterans Affairs

Minneapolis, MN • On-site

$39K/yr

Part-time

Posted 19 days ago

Job description

The Telephone Operator is located at the Minneapolis VA Health Care System (MVAHCS), within the Patient Experience Office. The service provides 24/7 coverage for both telephones and security services. The primary purpose of the position is to process incoming calls and other alarms.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/03/2026.
You may qualify based on your experience and/or education as described below:
  • General Experience: Applicants must possess at least one (1) year of general experience with duties related to the position. General experience is clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position such as but is not limited to: customer service, receptionist duties, receiving and directing a variety of inquiries, and providing immediate communications throughout the medical center. OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two (2) years of education above high school. (TRANSCRIPTS REQUIRED). OR
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of experience and education to qualify for the Telephone Operator position. Example: The position to be filled is a Payroll Clerk, GS-04. An applicant has 8 months of qualifying experience and 20 semester hours of college. The applicant meets 67 percent of the required experience and 33 percent of the required education. The applicant meets 100 percent of the total requirements and is qualified for the position. (TRANSCRIPTS REQUIRED).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Physical Requirements: The work ls usually sedentary but may involve some standing and walking to consult directories and manuals.You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Working Conditions: The work is normally performed in a well-lighted, temperature-controlled room. Normal safety precautions are required.Education:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

Apply