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Phone Operator Jobs in Rochester, MN (NOW HIRING)

Land O'Lakes

Production Operator

Pine Island, MN

$28.40/hr

Production Operator Pay: $28.40 per hour plus Shift Differential:1.50 per hour Hiring Bonus: $1500 ... the phone or in email. If you receive a call or email like this, please do not provide the ...

Land O'Lakes

Production Operator

Pine Island, MN · On-site

$28.40/hr

Production Operator Pay: $28.40 per hour plus Shift Differential:1.50 per hour Hiring Bonus: $1500 ... the phone or in email. If you receive a call or email like this, please do not provide the ...

Land O'Lakes

Bagger Operator

Pine Island, MN

$25.25/hr

Bagger Operator Pay: $25.25 per hour plus Shift Differential: $1.50 per hour Hiring Bonus: $1500 ... the phone or in email. If you receive a call or email like this, please do not provide the ...

Land O'Lakes

Bagger Operator

Pine Island, MN · On-site

$25.25/hr

Bagger Operator Pay: $25.25 per hour plus Shift Differential: $1.50 per hour Hiring Bonus: $1500 ... the phone or in email. If you receive a call or email like this, please do not provide the ...

Geotek LLC

Machine Operator

Stewartville, MN · On-site

$22.50 - $28.50/hr

The Machine Operator (Filament Winding Operator) is responsible for all poles and processes associated with HMI operations, Veil applications, Resin mixes; including but not limited to prepping ...

Ap

Operator - Rochester, MN

Rochester, MN · On-site

$17.75 - $23.50/hr

The role of Operator will operate several types of power equipment such as hoists, cranes, forklifts, and trucks to push, pull, lift, stack, tier, or move equipment or materials. Key accountabilities ...

Strongwell Corporation

Operator I, Pultrusion

Chatfield, MN · On-site

$18 - $20.45/hr

Learn basic procedures for operating the pultrusion machines to be able to act as backup during breaks. * Thread in any new lines and fix any problem lines on the glass rack when necessary. * Become ...

Strongwell Corporation

Operator I, Pultrusion

Chatfield, MN · On-site

$18 - $20.45/hr

Learn basic procedures for operating the pultrusion machines to be able to act as backup during breaks. * Thread in any new lines and fix any problem lines on the glass rack when necessary. * Become ...

Benchmark

Machine Operator I

Rochester, MN · On-site

$17.83 - $19.74/hr

Under close direction of experienced operators or a Production Team Leader, operates the SMT placement equipment and/or other equipment in order to perform the tasks necessary to manufacture PCBs and ...

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Phone Operator information

See Rochester, MN salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for phone operator in Rochester, MN is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Rochester, MN?

The most popular types of Phone Operator jobs in Rochester, MN are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,267 per year, or $17.4 per hour.

Production Operator

Pine Island, MN

Land O'Lakes
Agriculture • 5 - 10K employees
Learn more about Land O'Lakesexternal

$28.40/hr

Full-time

Re-posted 4 days ago

Land O'Lakes rating

8.2

Company rating: 8.2 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

70th of 445 rated food and drinks producers

Job description

Production Operator

Pay: $28.40 per hour plus Shift Differential:1.50 per hour
Hiring Bonus: $1500 ($500 @ 90 days, $500 @ 180 days, $500 @ 1 year)
Shift & Working Hours: 12-Shift; 4:45 PM to 5:07 AM; Weekends/Overtime/Holidays as needed.
In this role as a Wet Rover Operator you will be a key member of our Land O’Lakes, Inc. manufacturing team, performing front-line production processes that add value and quality to the inputs and creation of final high-quality products. You will gain skills and experience of taking raw materials to produce our final products for customers. This will include operating machinery and equipment, packaging the final product. Join our team to become part of a member-owned co-op that is Rooted In Tomorrow.
This role is part of our Dairy Food business who creates dairy products that stand for real, simple goodness. We believe there’s power in every drop of milk our farmers produce, and by improving production and finding innovative uses for that milk, we add a little good to people’s lives.
Key Responsibilities:
• Complies with all safety processes and insists on safety practices of self and others
• Shows up on time, completes tasks by deadlines, and adapts to changes quickly
• Able to multi-task and keep up with production demands in a fast-paced environment
• Ensures all quality standards and standard operating procedures are followed during production process
• Maintains cleanliness and organization of work area
• Collaborates and follows the instructions of Leads and Management to accomplish daily work assignments
Required Experience and Skills:
• Must be 18 years or older
• 1 year or more of work experience in any industry
• Basic computer and math skills
• Able to read, write, comprehend, follow verbal and written instructions in English
• Willingness to learn new skills, problem-solve and troubleshoot
• Strong collaboration, communication skills, and is always respectful
Preferred Experience:
• 1+ year of manufacturing work experience
• Machine operation and/or forklift experience
Physical Requirements:
• Able to lift/carry up to 50 pounds
• Frequent movement including walking, standing, bending/stooping, turning, twisting, pushing, pulling, raising arms, lifting, climbing and other active movements
• Performing duties while wearing personal protective equipment
• Working in temperature zones that include cold and/or hot environments for extended periods and may include areas where dust and chemicals are present

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.


We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

Land O’Lakes and our global entities support diversity in employment practices.

Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.    

If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT. 

What Land O'Lakes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Land O'Lakes logo

About Land O'Lakes

Sourced by ZipRecruiter

Join our team and be a part of a 100-year-old farmer- and retailer-owned cooperative that is actively shaping the future of the global food and agriculture industry.

Industry

Agriculture

Company size

5,001 - 10,000 Employees

Headquarters location

Arden Hills, MN, US

Social media

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