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Phone Operator Jobs in Rochester, MN (NOW HIRING)

The UPS Store #7077

Full-Time Center Associate

Rochester, MN

$16 - $17.50/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN

$15.25 - $16.75/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN

$15.25 - $16.75/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$16 - $17.50/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

ALM

Construction Laborer

Rochester, MN · On-site

$18 - $23/hr

... with operating small equipment such as blowers, saws, compactors, and jack hammers. On the job ... Phone: (855) 844-0125 EOE, including disability/vets If you want to view the Know Your Rights ...

Renning's Flowers

Be Seen First

Part-Time Retail Sales Consultant

Rochester, MN · On-site

$15/hr

... phone calls & instore help) · 15% plant and arrangement care · 5% clerical work (mailings) · 5% ... has been family-owned and operated since it opened in 1959 and for the past 19 years we have ...

Cargill

Production Technician

Dodge Center, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

West Concord, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Sargeant, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Hayfield, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Waltham, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Wanamingo, MN

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Applebee's

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

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Phone Operator information

See Rochester, MN salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for phone operator in Rochester, MN is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

How to Become a Phone Operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

More about Phone Operator jobs
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Rochester, MN as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,267 per year, or $17.4 per hour.
CDL-A Dry Van Team Owner Operator in Rochester, MN

CDL-A Dry Van Team Owner Operator in Rochester, MN

AllTruckJobs

Rochester, MN • On-site

$50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

<p><strong>Owner Operator | Dry Van</strong> </br> <strong>Location:</strong> Rochester, MN </br> <strong>Company:</strong> Terminal Transport, Inc. </br> <strong>Pay:</strong> Competitive weekly pay (inquire for details) </br> <strong>Route Type:</strong> otr, regional </br> <strong>Start Date:</strong> ASAP </br></p> <h4 class="font-weight-bold text-black3">About the Position</h4> <p>AllTruckJobs is working with Terminal Transport, Inc. to find a qualified OTR or Regional Owner Operator in Rochester, Minnesota!<br><br><p><u><strong>OTR Drivers Needed </strong></u></p><p>Consistent + Flexible home time<br />Pay: $1500-1800+ weekly - $90000+ a year<br />Miles per Week: 2500-3000+<br /><strong>$650 Monthly Performance/Safety Bonus</strong><br />Equipment: 2020 or newer Freightliners<br />Operating Area: Midwest, Midatlantic <strong>No New England, No Florida, No West Coast</strong></p><p><u><strong>Benefits for Driver & Family</strong></u></p><p>Group health insurance - multiple plans available<br />Vision<br />Dental<br />Life<br />401K</p><p><u><strong>Additional Info</strong></u></p><ul><li><strong>100% No Touch Freight</strong></li><li>50% Drop & Hook</li><li>Paid biweekly</li><li>Pet/Rider Policy</li><li>Additional pay: Detention, roadside inspections, hazmat/tanker</li><li>Assigned Fleet Manager</li><li>Paid Holidays</li><li><strong>Paid Vacation</strong></li><li>No Night Driving</li><li>No Slip Seating</li></ul><p>Terminal Transport cares about our drivers.

We've been in business for over 50 years thanks to our team of professional drivers.</p></p><p> <b>About Terminal Transport, Inc.</b><br><p>Terminal Transport is a family-oriented truck load carrier and logistics company that cares about our drivers and our customers!</p><p>For over 50 years, Terminal Transport’s mission has been to hire individuals that have a passion for their jobs and to provide the best customer service and care. Safety is paramount and our experienced drivers provide the quality care and attention to ensure that the freight gets to those in need. Providing freight service is more than just the delivery.

Truck drivers are the backbone of our economy and play a critical role in our everyday lives. They deliver everything that is needed to support modern life. The products we love, food, and needed lifesaving supplies, - are brought to you by truck drivers today.

We are proud to employ a group of professional and dedicated drivers. The result is customer satisfaction fueled by truck drivers with passion.</p><ul><li>Earning Potential of over $80,000 </li><li>Monthly performance and safety bonuses up to an additional $7,200/year</li><li>Average 10,500+ miles per month, year-round</li><li>$50 for each extra stop</li><li>$28/hour after 2 hours of detention time</li><li>$50/month for having a Hazmat and Tanker endorsement</li><li>Pet Policy</li><li>Rider Policy</li><li>Assigned tractor, no-slip seating</li><li>Much Freight Drop-N-Hook, All NO TOUCH</li><li>Health, dental, vision, and life insurance</li><li>Paid holidays and vacation</li><li>Our trucks are 2022 - 2026</li><li>Refrigerator and inverter in every truck</li></ul><p>As the shipping industry grows so does the need for qualified and dependable drivers. Professional truck driving skills afford you a lifelong, good-paying career.

Drivers have independence allowing you to perform your job at your best, utilizing your skills and knowledge to get the job done as required and on time. </p><p>Truck driving is an honorable profession and an American way of life. We know that you'll enjoy the freedom that truck driving gives you.

</p><p><em><strong>Talk to us today about how you can get behind the wheel of an 18-wheeler today! </strong></em></p><p> </p></p> <h4 class="font-weight-bold text-black3">Requirements</h4> <p><ul><li>12 months of recent tractor-trailer experience</li><li>No more than three moving violations in the past three years (some restrictions apply)</li><li>Ability to stay out two weeks</li><li>Smart phone</li></ul></p> <p>6160320EXPPLAT</p>PandoLogic. Category:Transportation, Keywords:Truck Driver, Location:Rochester, MN-55903

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