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Phone Operator Jobs in Rochester, MN (NOW HIRING)

Commercial Maintenance Technician

Rochester, MN · On-site

$23.25 - $29.75/hr

Minnesota Boiler Operator License, certification or willingness to obtain within one year ... Cell phone reimbursement * Flexible scheduling Titan Asset Management Group is an equal opportunity ...

Carside

Rochester, MN · On-site

$12 - $18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Carside

Rochester, MN · On-site

$12 - $18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Staffing Coordinator

Rochester, MN · On-site

$55K - $57K/yr

... and operating Skilled Nursing, Rehabilitation, and Assisted Living communities in Minnesota ... Answering phone * Greeting and assisting visitors. * Main point of contact Skills: * Preferred: At ...

Showing results 41-60

Phone Operator information

See Rochester, MN salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone operator in Rochester, MN is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.

What are the most commonly searched types of Phone Operator jobs in Rochester, MN?

The most popular types of Phone Operator jobs in Rochester, MN are:

Infographic showing various Phone Operator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,267 per year, or $17.4 per hour.

Licensed Practical Nurse - Community Internal Medicine - LPN

Rochester, MN

Mayo Clinic
Hospitals • 10K+ employees

$26.25 - $35.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 707 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers


Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

The licensed practical nurse (LPN) provides nursing care to assigned patients under the direct supervision of the registered nurse (RN) or other assigned supervisor and accepts delegation from the RN/assigned supervisor in meeting the needs of the patient/family. The LPN collects data through observation and communicates information to assist the RN and/or provider in patient assessment and care planning. The LPN participates as a member of the health care team and accepts delegation from the RN/assigned supervisor and provider in meeting needs of the patient/family. The LPN delivers care in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care. The LPN possesses excellent communication skills; is skillful in mentoring and instructing; and may participate on committees or projects, including quality improvement projects.

What You’ll Do:

  • Partner with providers, RNs, and allied health staff to deliver patient-centered care
  • Administer vaccines, medications, and treatments (injections, ear lavages, nebulizers, wound care, suture/staple removal, vision/hearing screenings, fluoride varnish, etc.)
  • Manage patient communications via phone, online messages, and telehealth
  • Support preventative care and chronic condition management, reinforcing patient education
  • Independently manage nurse calendars, ensuring timely, accurate patient care
  • Contribute to quality initiatives by closing care gaps and improving outcomes

Primary Care patient services include health care for existing medical needs, preventative care, acute care, and management of chronic health conditions. Care is provided through in-person visits, phone, video and web-based care. LPNs in all primary care practices are valued members of the interprofessional care team, collaborating with physicians, advanced practitioners, non-licensed allied health professionals, registered nurses, and student learners. Primary Care locations offer a fast-paced, team-oriented environment that allows LPNs to work closely with an interdisciplinary team while building meaningful, long-term relationships with patients.

Why Join Us?

As an LPN here, you’ll find variety, autonomy, and teamwork while building meaningful relationships with patients. You’ll play a vital role in care across specialties and be supported with training and education to strengthen your skills. Whether you choose to build a lasting career as an LPN or explore future opportunities, you’ll make a direct impact on patient health, quality of life, and community wellness.

The licensed practical nurse (LPN) provides nursing care to assigned patients under the direct supervision of the registered nurse (RN) or other assigned supervisor and accepts delegation from the RN/assigned supervisor in meeting the needs of the patient/family. The LPN collects data through observation and communicates information to assist the RN and/or provider in patient assessment and care planning. The LPN participates as a member of the health care team and accepts delegation from the RN/assigned supervisor and provider in meeting needs of the patient/family. The LPN delivers care in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care. The LPN possesses excellent communication skills; is skillful in mentoring and instructing; and may participate on committees or projects, including quality improvement projects.


Qualifications

Graduate of a school of practical nursing or passed LPN Boards after a defined period in a professional nursing program (e.g., some states allow RN students to take the LPN board exam after completing one to two years in the RN program). If graduation did not occur within the last two years, one year of LPN experience working in an applicable setting is required.
One year LPN experience within the last five years preferred. Excellent communication skills (verbal and written).
Experience working in a team environment. Computer skills required, prior experience with electronic medical record systems preferred. Ability to work daytime hours, flexibility may be required to meet staffing needs. Ability to adapt to unpredictable situations within the work setting. Graduate of an accredited school of practical nursing preferred. 
Current LPN license by applicable state requirements. Arizona and Florida: Maintains current Basic Life Support (BLS) for Health Care Providers. Midwest: Maintains current Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross. Additional specialty certification/training as required by the work area. Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area.


Exemption Status
Nonexempt
Compensation Detail
Compensation range is $25.21 -$36.82 / hour
Benefits Eligible
Yes
Schedule
Part Time
Hours/Pay Period
48
Schedule Details
Monday-Friday, Extended Day shifts Will be expected to float to other Primary Care sites as needed. Includes but not limited to Rochester and Kasson and to cross cover for non-visit care as directed by patient care needs, which may include virtual support.
Weekend Schedule
8-10 Saturdays per year
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919