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Phone Operator Jobs in Rochester, MN (NOW HIRING)

Cargill

Production Technician

Wanamingo, MN · On-site

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

West Concord, MN · On-site

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Claremont, MN · On-site

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Sargeant, MN · On-site

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Cargill

Production Technician

Dodge Center, MN · On-site

$25/hr

Operating equipment and technology tools throughout the facility may include mixers, batching ... phone call from a (952) area code. Please note that this position does not include relocation ...

Applebee's from Flynn Group

Carside

Rochester, MN

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Applebee's

Carside

Rochester, MN

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Applebee's from Flynn Group

Carside

Rochester, MN

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Applebee's

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Applebee's

Carside

Rochester, MN · On-site

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

Applebee's

Carside

Rochester, MN

$18/hr

Over the next two decades we grew by building new stores and acquiring other franchise operators to ... As an Applebee's Carside, you will be our guests first over the phone and last impression as you ...

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Phone Operator information

See Rochester, MN salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for phone operator in Rochester, MN is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

Do phone operators exist anymore?

Phone operators, also known as switchboard operators, are largely obsolete due to advances in automated telephone systems and digital technology. Today, most communication is handled by automated systems, and the role of human operators has significantly declined, though some specialized or emergency services may still employ them.

How does a Telephone Operator work?

A telephone operator connects calls by manually or automatically routing incoming and outgoing calls using switchboards or computerized systems. They assist callers with directory information, handle emergency or special requests, and ensure clear communication between parties. Strong communication skills and knowledge of telephony equipment are essential for the role.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

How much does a Telephone Operator make?

The average salary for a telephone operator is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Many roles also offer shift differentials and benefits, and strong communication skills are essential for success in this field.

What jobs pay 4000 a week without a degree?

A phone operator typically earns less than $4,000 per week; high-paying roles that do not require a degree are rare. Some skilled trades, sales positions, or entrepreneurial ventures can reach that income level, often requiring experience, certifications, or specialized skills. Most jobs paying $4,000 weekly usually demand advanced training or significant experience.
More about Phone Operator jobs
Phone Operator jobs near you
Production Technician

Production Technician

Cargill

Wanamingo, MN • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Cargill rating

7.5

Company rating: 7.5 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

17th of 48 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. 

  • Job Type: Full time
  • Shift(s) Available:   Night Shift 12hr 2-2-3 schedule.
  • Compensation:  Starting $25.00/hr. and up depending on experience.
  • Shift Differential: $0.75/hr
    New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Benefits:

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

A Typical Work Day May Include:

  • Operating equipment and technology tools throughout the facility may include mixers, batching, mills, grinders, packing, weighing, palletizers, etc.
  • Collecting product samples and supervising tank levels, utilizing computer systems to input and record data as necessary
  • Manufacturing products to ensure that they meet specifications
  • Interacting regularly with peers and management to pursue continuous improvement of facility operations and promote a teamwork-focused environment
  • Operating mobile equipment such as forklifts, loaders, etc.
  • Understanding and adhering to all safety policies and procedures
  • Maintaining a safe and clean work environment
  • Other duties as assigned

What You Will Need:

  • Eligible to work in the United States without visa sponsorship
  • Be 18 years or older
  • Ability to understand and communicate in English (verbal/written)
  • Basic computer skills
  • Ability to work in varied indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of personal protective equipment (PPE)
  • Ability to work in elevated areas (4 feet and above)
  • Ability to perform physical job duties which may include bending, lifting up to 50lbs., kneeling, climbing, crawling, and twisting, with or without reasonable accommodation
  • Ability to work overtime including holidays, nights, weekends, or different shifts with advance notice

What Will Put You Ahead:

  • Basic experience troubleshooting various mechanical components and systems
  • Prior experience in production related work
  • 5-year forklift experience manufacturing setting (no pallet jack)

Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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