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Phone Operator Jobs in Rochester, MN (NOW HIRING)

Ag Partners

Bag Line Operator

Goodhue, MN

$20 - $22.50/hr

Description We're looking for a dependable Bag Line Operator to join our feed mill team at the ... A cell phone reimbursement and a clothing allowance. Access the full at: Why Ag Partners? We are a ...

Dairy Farmers of America, Inc.

Paste Operator

Zumbrota, MN · On-site

$18.75 - $25/hr

The Paste Operator is responsible for following all DFA Ingredient Solutions GMP's and working in a manner consistent with all corporate and regulatory, food safety, and quality and sanitation ...

Dairiconcepts, L.P.

Paste Operator

Zumbrota, MN

$18.75 - $25/hr

The Paste Operator is responsible for following all DFA Ingredient Solutions GMP's and working in a manner consistent with all corporate and regulatory, food safety, and quality and sanitation ...

Geotek LLC

Machine Operator

Stewartville, MN · On-site

$22.50 - $28.50/hr

The Machine Operator (Filament Winding Operator) is responsible for all poles and processes associated with HMI operations, Veil applications, Resin mixes; including but not limited to prepping ...

DAIRY FARMERS OF AMERICA

Paste Operator

Zumbrota, MN

$18.75 - $25/hr

The Paste Operator is responsible for following all DFA Ingredient Solutions GMP's and working in a manner consistent with all corporate and regulatory, food safety, and quality and sanitation ...

Guida's Dairy

Paste Operator

Zumbrota, MN

$18.75 - $25/hr

The Paste Operator is responsible for following all DFA Ingredient Solutions GMP's and working in a manner consistent with all corporate and regulatory, food safety, and quality and sanitation ...

Ap

Operator - Rochester, MN

Rochester, MN

$17.75 - $23.50/hr

The role of Operator will operate several types of power equipment such as hoists, cranes, forklifts, and trucks to push, pull, lift, stack, tier, or move equipment or materials. Key accountabilities ...

Strongwell Corporation

Operator I, Pultrusion

Chatfield, MN · On-site

$17 - $20.25/hr

Learn basic procedures for operating the pultrusion machines to be able to act as backup during breaks. * Thread in any new lines and fix any problem lines on the glass rack when necessary. * Become ...

Benchmark

Machine Operator I

Rochester, MN · On-site

$17.52 - $19.40/hr

Under close direction of experienced operators or a Production Team Leader, operates the SMT placement equipment and/or other equipment in order to perform the tasks necessary to manufacture PCBs and ...

Benchmark

Machine Operator I

Rochester, MN · On-site

$17.52 - $19.40/hr

Under close direction of experienced operators or a Production Team Leader, operates the SMT placement equipment and/or other equipment in order to perform the tasks necessary to manufacture PCBs and ...

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Phone Operator information

See Rochester, MN salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for phone operator in Rochester, MN is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

How to Become a Phone Operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

More about Phone Operator jobs
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Rochester, MN as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,267 per year, or $17.4 per hour.

Bag Line Operator

Ag Partners

Goodhue, MN

$20 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 hours ago

Job description

Description

We're looking for a dependable Bag Line Operator to join our feed mill team at the Goodhue, MN, location. In this role, you'll package feed, keep the work area clean, operate a forklift, and support daily mill operations. This is a full-time position with typical hours of 7:00 am to 5:00 pm Monday to Friday; overtime is expected and is paid after 40 hours worked in a work week.

Requirements

  • Bag and package feed accurately and efficiently
  • Perform housekeeping duties to keep the mill clean and safe
  • Operate a forklift and move materials safely
  • Assist with general labor tasks throughout the feed mill
  • Work as part of a team and help with other feed mill duties as needed

Qualifications:

  • Ability to follow safety rules and work instructions
  • Basic math and attention to detail
  • Ability to stand and walk for extended periods; work on your feet and lift up to 50 pounds with or without reasonable accommodation.
  • Work around dust, noise, and moving equipment
  • Forklift experience is helpful, but not required
  • Must be at least 18 years of age and eligible to work in the United States.

The starting pay range for this position is $20.00 to $22.50 per hour and is based on job-related skills and background experience. This position is a part of the monthly quality bonus program.

Benefit options for full-time employees include:

Health & Wellness: Medical, Dental, Vision, Life Insurance, and FSA. A Health Savings Account (HSA) with Ag Partners contributing up to $3,500 tax-free annually for those enrolled in a medical plan.

Retirement: 401(k) plan with up to 4% employer match and an additional years-of-service match.

Life & Disability: Company-paid Basic Life insurance, Short-Term and Long-Term Disability Insurance, and EAP.

Time Off: Earn up to 15 days of PTO in your first year, along with six paid holidays and one flex holiday to use in the 1st quarter of the following calendar year.

Other Benefits: A yearly profit-sharing bonus when Ag Partners meets specific budgeted goals. A cell phone reimbursement and a clothing allowance.


Access the full job description at: https://agpartners.net/careers-bag-line-operator/ 


Why Ag Partners? We are a strong member-owned cooperative dedicated to serving producers, communities, homeowners and businesses across Southern Minnesota and Western Wisconsin. Join our growing team!

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