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Part Time Phone Operator Jobs in Minnesota (NOW HIRING)

Mayo Clinic

Hospital Operator

Rochester, MN

$22.83/hr

The Operator utilizes systems to answer the phone, triage calls, and page staff. The Operator ... Part Time Hours/Pay Period 56 Schedule Details 2:00pm-10:30pm Week 1: Thurs, Fri, Mon Week 2: Fri ...

Grocery TV

Part Time Field Technician

Minneapolis, MN · On-site

$22/hr

We manage the complexities of operating an in-store media network, allowing retailers to focus on ... Working closely with the Grocery TV Operations team over the phone to troubleshoot and find quick ...

McCannel Eye Surgery

Be Seen First

Front Desk Receptionist - Part Time

Edina, MN · On-site

$19 - $21/hr

Duties include, but are not limited to: answering incoming phone calls, prepping charts for ... pre-op physicals, and other duties as needed pertaining to the front desk. This is a part time ...

Renning's Flowers

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Part-Time Retail Sales Consultant

Rochester, MN · On-site

$15/hr

... phone calls & instore help) · 15% plant and arrangement care · 5% clerical work (mailings) · 5% ... has been family-owned and operated since it opened in 1959 and for the past 19 years we have ...

Planet Fitness

Front Desk Part Time

Duluth, MN

$15 - $19.25/hr

... phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info ... As one of the largest and fastest-growing franchisors and operators of fitness centers in the ...

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Part Time Phone Operator information

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How much do part time phone operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time phone operator in Minnesota is $14.14, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Phone Operator, and why are they important?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What are some common challenges faced by part-time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What does a Part Time Phone Operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Minnesota? The most popular types of Phone Operator jobs in Minnesota are:
What cities in Minnesota are hiring for Part Time Phone Operator jobs? Cities in Minnesota with the most Part Time Phone Operator job openings:
Part Time Phone Operator jobs near you
Phone Intake Coordinator. (HYBRID) Part Time

Phone Intake Coordinator. (HYBRID) Part Time

FirstLight Home Care

West Saint Paul, MN • On-site

$15/hr

Part-time

Dental, Vision, PTO

Posted 11 days ago

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Vision insurance

Phone Intake Coordinator
FirstLight Home Care of St. Paul - West St. Paul, MN
Part-Time (MINIMUM +30 hr per week ~ ) | Immediate Start
+ Exact bonus structure (per client / per hours sold)
About Us
FirstLight Home Care of St. Paul is a locally owned, client-focused home care agency providing compassionate support to seniors and adults in need. We are growing quickly and looking for a professional, caring team member to manage new client inquiries and support our nurse assessment and scheduling process.
Position Summary
The Phone Intake Coordinator is the first point of contact for new home-care inquiries. This role handles phone calls, online leads, and follow-ups, ensuring every family receives fast, warm, and professional communication.
You will work closely with our RN and scheduling team to set up nurse assessments, collect basic client information, and support care-plan coordination.
This is an excellent role for someone who is organized, loves speaking with people, and wants to grow in the home-care or healthcare field.
Key Responsibilities
  • Answer incoming calls and respond to online inquiries in a timely, friendly, and professional manner
  • Complete initial phone intake and gather essential client information (needs, timeline, location, funding)
  • Schedule RN assessments and confirm appointments with clients/families
  • Conduct follow-up calls/texts to warm leads and potential clients
  • Support the creation and documentation of client profiles in the CRM
  • Coordinate with the Care Coordinator/Scheduler to plan start dates and caregiver assignments
  • Maintain a clear and organized pipeline of inquiries and follow-ups
  • Provide excellent customer service and represent the FirstLight Home Care brand
Qualifications
  • Strong communication skills (phone, text, and email)
  • Warm, empathetic, and professional phone presence
  • Highly organized and able to manage multiple leads at once
  • Comfortable with scheduling, note-taking, and basic computer/CRM tasks
  • Experience in home care, senior care, hospitality, or administrative support preferred but not required
  • Ability to work independently with accountability
  • Must pass a background check
Schedule & Compensation
  • Flexible part-time or full-time schedule
  • Some remote work may be possible after training
  • Competitive hourly pay based on experience
  • Opportunity for performance-based incentives (e.g., closed leads, scheduled assessments)
Why Join FirstLight Home Care?
  • Supportive, family-like work environment
  • Meaningful work that directly helps seniors and their families

Flexible work from home options available.
Compensation: $15.00 per hour
FirstLight hires Caregivers, Home Health Aides, CNAs, Care Coordinators, Companion Care and Personal Care Assistants who have a genuine desire to enrich the lives of others and help them have their best day, every day. Our professional caregivers provide safety, comfort and companionship for adults who need support. But we do more than make a meal or help with mobility. We establish meaningful relationships built on trust and respect.
We give you the care, support and training you need to be the best caregiver you can be so that you can make a difference in the lives of others!
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.

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