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Remote Phone Operator Jobs in Minnesota (NOW HIRING)

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Remote Phone Operator information

See Minnesota salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote phone operator in Minnesota is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Minnesota? The most popular types of Phone Operator jobs in Minnesota are:
What are popular job titles related to Remote Phone Operator jobs in Minnesota? For Remote Phone Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Minnesota look for? The top searched job categories for Remote Phone Operator jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Phone Operator jobs? Cities in Minnesota with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Minnesota as of June 2026, with employment types broken down into 75% Full Time, 15% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.
Licensed Remote ACA Enrollment Coordinator (CST)

Licensed Remote ACA Enrollment Coordinator (CST)

Dahl Consulting

Minneapolis, MN โ€ข Remote

$21.33/hr

Full-time

Medical, Life

Posted 10 days ago


Job description

Title: Licensed Remote ACA Enrollment Coordinator
Location: Remote (CST)
Job Type: Contract (2 Months- starting October 28-December 15)
Compensation: $21.33 + generous Commission plan and overtime
Industry: Insurance
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About the Role
We are recruiting on behalf of a nationally operating health insurance organization that specializes in Affordable Care Act (ACA) and individual health coverage solutions. This remote role supports consumers nationwide by providing education, enrollment assistance, and customer service related to ACA-compliant health plans. The position is ideal for licensed insurance professionals who are comfortable working in a high-volume, remote, consumer-facing environment.

Job Description
The Licensed Remote ACA Enrollment Coordinator is responsible for assisting consumers with health insurance inquiries, educating them on available options, and supporting enrollment decisions. This role involves inbound communication, adherence to compliance standards, detailed documentation, and collaboration with internal teams to ensure high-quality service delivery.
Responsibilities
  • Promote and explain a portfolio of health insurance products to consumers.
  • Respond to consumer inquiries via inbound phone calls and online leads.
  • Deliver approved scripts to educate, inform, and guide consumers through coverage solutions.
  • Recommend appropriate solutions based on individual consumer needs and circumstances.
  • Maintain ongoing communication with consumers regarding product details, rate updates, and key benefits.
  • Ensure compliance with ACA program guidelines, reporting requirements, and sales standards.
  • Accurately document all consumer interactions with clear and detailed notes.
  • Collaborate with team members to support organizational values and service goals.
  • Participate in special projects or additional assignments as requested by management.


Qualifications
Required
  • High School Diploma or GED.
  • Minimum of one year of experience in insurance, phone-based sales, financial services, marketing, web-based business, business-to-business customer service, or a call center environment.
  • Active Life and Health Insurance license in at least seven states.
  • Ability to work remotely and manage consumer interactions independently while meeting performance and compliance expectations.
Preferred
  • Active Life and Health Insurance Agent license across additional states.
  • Federal Facilitated Marketplace (FFM) certification.
  • At least one year of experience selling ACA-compliant health insurance policies.


Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary:https://www.dahlconsulting.com/benefits-w2fta/.

How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ACA.Indeed
#ZR
#LI-TE1
#Li-Remote

Company Description

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.
Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.