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Remote Phone Operator Jobs in Minnesota (NOW HIRING)

Kim Luxe Travel

Travel Customer Service

Minneapolis, MN · Remote

$16.75 - $22.75/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Archer Travel Service, Inc

Customer Representative

Duluth, MN · Remote

$16 - $21.50/hr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Lifeworks

Disability Assistant

Minneapolis, MN · Remote

... statuseither by phone, written correspondence and/or claims system when inquiry is received ... Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as ...

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...

Lennar Homes

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

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All JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Minnesota

Remote Phone Operator information

See Minnesota salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote phone operator in Minnesota is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Minnesota? The most popular types of Phone Operator jobs in Minnesota are:
What are popular job titles related to Remote Phone Operator jobs in Minnesota? For Remote Phone Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Minnesota look for? The top searched job categories for Remote Phone Operator jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Phone Operator jobs? Cities in Minnesota with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Minnesota as of June 2026, with employment types broken down into 75% Full Time, 15% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

⚡ Customer Service Representative (Call Center)

Plugz Electric

Forest Lake, MN • On-site, Remote

$16 - $22/hr

Part-time

Posted 3 days ago

Job description

⚡ Customer Service Representative (Call Center)
Plugz Electric – Family-Owned | Fast-Growing | High-Energy Team

About Plugz Electric
At Plugz Electric, we’re a family-owned and operated electrical company built on trust, reliability, and doing right by our customers and our team. We’re growing fast and building a team that thrives in a high-performance, fast-paced environment.
The Role
We’re hiring a Customer Service Representative (CSR) to join our call center team. This is a high-volume, fast-paced role where you’ll handle both inbound customer calls and outbound speed-to-lead follow-ups.
When a new lead comes in, speed matters—you’ll be expected to respond within minutes.
This is a role for someone who can move quickly, stay organized, and confidently engage customers.
What You’ll Do
  •  Answer inbound customer calls and respond to inquiries 
  • Make outbound calls to new leads quickly (speed-to-lead follow-up)
  •  Schedule service appointments efficiently and accurately 
  •  Handle multiple conversations and tasks at once 
  •  Maintain accurate data entry and job details 
  •  Communicate clearly with customers and internal teams 
  •  Deliver a high-quality, professional customer experience 
✅ What We’re Looking For
  • Dependable and reliable – you show up and perform consistently 
  •  Thrives in a fast-paced, ever-changing environment
  •  Confident on the phone (both inbound and outbound calls) 
  •  Strong communication skills (must speak English proficiently) 
  •  Ability to multitask and stay organized under pressure 
  •  Positive attitude and team-first mindset 
  •  Electrical or home services experience is a plus (not required)
Requirements
  •  Must be located within 60 minutes of our office
  •  Open to a hybrid schedule (in-office + remote) 
  •  Available for evenings and/or weekends as needed 
Compensation & Performance Bonus
  • $16–$22 per hour (based on experience) 
  • Performance-based bonus structure tied to results 
Bonus Opportunities:
  •  Bonus for appointments booked from inbound + outbound calls 
  •  Bonus for speed-to-lead response time (quick follow-up wins) 
  •  Bonus for show rate / quality bookings
Top performers can significantly increase their earnings based on performance.
Perks
  • Office snacks provided
  •  Supportive, family-oriented team culture 
  •  Fast-growing company with real advancement opportunities
Why This Role is Different
This isn’t just answering phones—this is a high-impact, performance-driven role where:
  •  Your speed and communication directly drive revenue 
  •  You are rewarded for results—not just showing up 
  •  You have a clear path to grow within the company 
 
⚡ If you’re someone who:
  •  Moves fast 
  •  Communicates confidently 
  •  Thrives under pressure 
  •  Wants to be rewarded for performance 
We want to hear from you.