ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Minnesota (NOW HIRING)

AO Globe Life

Client Benefits Representative

Saint Paul, MN · On-site +1

$90K - $119K/yr

This remote position involves connecting with prospective clients, conducting virtual needs assessments, and providing education about life, accident, and supplemental health insurance. You will have ...

illumifin

Telephonic Interviewer LPN

Eden Prairie, MN · On-site +1

$23/hr

... Operating System in place (MOS). 9. Maintains a minimum 96% quality standard on all telephonic ... or digital phone line. The base pay for this position is starting at $23/hour depending on ...

Integrityfex

Client Services Representative

Minneapolis, MN · Remote

$16.75 - $22.75/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

previous page

Showing results 41-57

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Minnesota

Remote Phone Operator information

See Minnesota salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote phone operator in Minnesota is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the most commonly searched types of Phone Operator jobs in Minnesota?

The most popular types of Phone Operator jobs in Minnesota are:

What are popular job titles related to Remote Phone Operator jobs in Minnesota?

For Remote Phone Operator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Minnesota look for?

The top searched job categories for Remote Phone Operator jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Phone Operator jobs?

Cities in Minnesota with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Minnesota as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 70% Full Time, 25% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

Therapy Intake Referral Coordinator - Twin Cities Orthopedics

MN • On-site, Remote

Twin Cities Orthopedics
Outpatient Health Care • 1 - 5K employees
Learn more about Twin Cities Orthopedicsexternal

$18.77 - $27.82/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Twin Cities Orthopedics rating

8.3

Company rating: 8.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

Job description

The Therapy Intake & Referral Specialist is responsible for coordinating all aspects of the patient onboarding process, including referral processing, patient registration, and scheduling of therapy services. This is a remote eligible, hybrid position in which the Therapy Intake & Referral Specialist will be required to take inbound calls and handle inbound referrals. The workload between the two responsibilities will be at the discretion of the manager and is subject to change depending on coverage needs. As the first point of contact for patients, this role delivers excellent customer service, supports timely access to care, and collaborates with patients, providers, and internal teams to ensure an efficient and positive therapy care experience.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
This is a full-time position working varying hours Monday-Friday between 7:00am-7:00pm.
Essential Job Functions:
  • Serve as the first point of contact for patients, providing exceptional customer service through inbound and outbound calls, text messaging, and other patient communication channels.
  • Coordinate and manage patient intake, registration, referral processing, and scheduling activities within the practice management system.
  • Accurately create and maintain patient accounts, ensuring demographic, insurance, and referral information is complete and up to date.
  • Schedule new and existing patient appointments efficiently while adhering to established scheduling guidelines and procedures.
  • Communicate relevant appointment and care information to patients, including scheduling details, check-in requirements, directions, referral requirements, and financial responsibilities.
  • Verify, document, and maintain patient insurance information and apply knowledge of payer requirements, health plan networks, and authorization processes as applicable.
  • Monitor and manage assigned work queues, reports, scheduling modules, and other workflow tools to support timely patient access and service delivery.
  • Respond promptly to patient, provider, and staff inquiries, ensuring accurate information exchange and effective resolution of issues.
  • Maintain a high level of accuracy, attention to detail, and consistency in patient documentation and communications while adhering to organizational standards and protocols.
  • Communicate professionally and effectively, both verbally and in writing, with patients, providers, staff, and external partners.
  • Protect patient confidentiality and comply with all HIPAA, PHI, and organizational privacy and security requirements.
  • Perform other duties and responsibilities as assigned.
  • Work independently with minimal supervision.
  • Other duties as assigned.

Education and Experience:
  • High school diploma, GED, or equivalent required.
  • Minimum of one year of customer service experience required; healthcare customer service experience preferred.
  • Previous experience in a healthcare setting involving patient registration, intake, referral coordination, appointment scheduling, or medical office operations preferred.
  • Experience working in a call center or high-volume patient contact environment preferred.
  • Proficiency with Microsoft Office applications, including Word, Outlook, and Excel.
  • Strong written and verbal communication skills with the ability to communicate professionally and accurately with patients, providers, and staff.
  • Experience with electronic medical records (EMR) and/or practice management systems preferred.

Benefits & Compensation:
  • Actual starting pay will vary based on education, skills, and experience.
  • We offer a comprehensive benefits package - to learn more click here.
    • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
    • All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
  • A sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.

Working Conditions:
  • Ability to sit for extended periods (up to 8 or more hours per day).
  • Frequent use of hands and fingers for typing, writing, and handling documents.
  • Occasional standing, walking, bending, or reaching within the office environment.
  • Ability to lift and carry office supplies or files weighing up to 20 pounds.
  • Visual acuity to read electronic and paper documents.
  • Auditory ability to participate in phone or video calls clearly.
  • Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Essential Requirements:
Ability to:
  • Comply with company policies, procedures, practices, and business ethics guidelines.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance.
  • Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
  • Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes
  • Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
  • We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
  • Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Twin Cities Orthopedics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply