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Phone Operator Jobs in Miami, FL (NOW HIRING)

Telephone Operator

Fort Lauderdale, FL ยท On-site

$40K - $50K/yr

  • Medical

  • Retirement

As a telephone Operator, you will be answering all incoming calls, answering questions, and ... Answering incoming phone calls, answering questions, and transferring calls to the appropriate ...

Telephone Operator

Miami Beach, FL ยท On-site

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on hold as necessary. * Handles each call in a professional manner and treats callers with respect and ...

Telephone Operator

Miami Beach, FL

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on hold as necessary. * Handles each call in a professional manner and treats callers with respect and ...

Telephone Operator

Miami Beach, FL ยท On-site

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on hold as necessary. * Handles each call in a professional manner and treats callers with respect and ...

Switchboard Operator - PD

Miami, FL ยท On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing ... Ability to multitask and manage multiple phone lines simultaneously. Preferred Qualifications:

Switchboard Operator - PD

Miami, FL ยท On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing ... Ability to multitask and manage multiple phone lines simultaneously. Preferred Qualifications:

Communication Center Operator

Miami, FL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operator Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time ... Update patient information (insurance, address, phone, email i.e.) regularly through multiple web ...

Board Operator

Miami, FL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Board Operators are responsible for running the control board, following station format, arranging ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Board Operator

Miami, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Board Operators are responsible for running the control board, following station format, arranging ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Board Operator

Miami, FL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Board Operators are responsible for running the control board, following station format, arranging ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

Crane Operator/DOT Driver

Fort Lauderdale, FL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crane Operator/DOT Driver CentiMark Corporation, a national leader in the commercial/industrial ... Company Vehicle, Fuel Card, Cell Phone, Laptop * Flexible Spending Account (FSA) * Weekly Pay

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

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Phone Operator information

See Miami, FL salary details

$8

$17

$24

How much do phone operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for phone operator in Miami, FL is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.61 per hour, depending on experience, location, and employer.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, which equates to approximately $31,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and the specific employer, with some roles offering additional benefits or shift differentials.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are the most commonly searched types of Phone Operator jobs in Miami, FL?

The most popular types of Phone Operator jobs in Miami, FL are:

What are popular job titles related to Phone Operator jobs in Miami, FL?

For Phone Operator jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Phone Operator jobs in Miami, FL look for?

The top searched job categories for Phone Operator jobs in Miami, FL are:

What cities near Miami, FL are hiring for Phone Operator jobs?

Cities near Miami, FL with the most Phone Operator job openings:

Infographic showing various Phone Operator job openings in Miami, FL as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,530 per year, or $17.1 per hour.

Telephone Operator

ROBERT DAVID MALOVE PA

Fort Lauderdale, FL โ€ข On-site

$40K - $50K/yr

Full-time

Medical, Retirement

Re-posted 20 days ago


Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Flexible Hours
Job Summary
We are seeking a Telephone Operator to join our team! As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. These calls must be answered promptly and screened within 25 seconds, previous telemarketing experience would be beneficial. 
Responsibilities 
  • Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful