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Phone Operator Jobs in Spring Hill, FL (NOW HIRING)

Defy Medical

Call Routing Coordinator

Tampa, FL · On-site

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are ...

Defy Medical

Call Routing Coordinator

Tampa, FL

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are ...

Defy Medical

Call Routing Coordinator

Tampa, FL · Remote

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are ...

Vanguard Renewables

Forklift Operator

Dade City, FL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate will be responsible for operating forklifts and other material handling ... Monthly cell phone and business expense reimbursement. Vanguard Renewables is an equal opportunity ...

Vanguard Renewables

Forklift Operator

Dade City, FL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate will be responsible for operating forklifts and other material handling ... Monthly cell phone and business expense reimbursement. Vanguard Renewables is an equal opportunity ...

Vanguard Renewables

Forklift Operator

Dade City, FL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate will be responsible for operating forklifts and other material handling ... Monthly cell phone and business expense reimbursement. Vanguard Renewables is an equal opportunity ...

Vanguard Renewables

Forklift Operator

Dade City, FL

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate will be responsible for operating forklifts and other material handling ... Monthly cell phone and business expense reimbursement. Vanguard Renewables is an equal opportunity ...

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All JobsPhone Operator JobsPhone Operator Jobs in Spring Hill, FL

Phone Operator information

See Spring Hill, FL salary details

$7

$15

$21

How much do phone operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for phone operator in Spring Hill, FL is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.54 per hour, depending on experience, location, and employer.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, which equates to approximately $31,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and the specific employer, with some roles offering additional benefits or shift differentials.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Spring Hill, FL?

The most popular types of Phone Operator jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Phone Operator jobs?

Cities near Spring Hill, FL with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,516 per year, or $15.2 per hour.

Call Routing Coordinator

Defy Medical

Tampa, FL • On-site

$18/hr

Full-time

Medical, Dental, Life, Retirement

Posted 17 days ago

Job description

Must be a Florida resident to apply
Job Description
At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives.
Defy Medical is looking to capitalize on the momentum that comes with being a dedicated leader and innovator in the field of integrative wellness. A large part of that strategy is our growing sales team. The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are being directed to the proper channel.
As a Phone Sales Operator, you should be comfortable in a fast-paced inbound/outbound call environment, be a self-starter who is comfortable managing their own time, be results and outcome oriented and above all, dedicated to providing a positive patient experience.
Duties include but are not limited to:
• Identify and generate patient sales opportunities by gathering and qualifying new prospects through targeted questions, including but not limited to service of interest, lead source, and demographic information.
• Act as the initial compliance checkpoint by assessing and categorizing patient inquiries as qualified or disqualified based on their needs, eligibility, or restrictions.
• Ensure a 24-hour turnaround time for responding to missed calls and voicemails, as well as for reviewing and routing email inquiries or support tickets to the appropriate department.
• Answer multi-line phone system and direct calls to the appropriate team member or department.
• Answer high volume of incoming calls
• Check voicemails and return customer calls as needed
• Responsible for accurate and complete patient information recorded in the CRM
• Maintain high-volume inbound/outgoing communications, with details logged in CRM
• Communicate between patient and appropriate Defy department to assist in the intake process as needed
• Follow established sales operating and customer service procedures and best practices
• Meet all KPI expectations
Skills:
• 1 + years in healthcare preferred
• High School Diploma (Associates in healthcare preferred) or higher
• Capable of handling a high volume of inbound telephone calls and emails daily
• Ability to interact effectively with diverse patients via phone and email
• Willingness to work collaboratively and ability to demonstrate effective teamwork
• Ability to execute active listening and problem-solving skills to provide exceptional customer service.
• Excellent inter-personal relationship skills and the ability to work with individuals of all levels.
• Ability to effectively learn and utilize multiple computer programs.
• Ability to prioritize and multi-task.
• Genuine interest in therapies related to wellness, quality of life, and hormone therapies
Job Type: Full-time
Shift: Monday-Friday 9:30am-6pm
Salary: $18/hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance

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