ZipRecruiter

Log In

1

Hospital Telephone Operator Jobs in Georgia (NOW HIRING)

next page

Showing results 1-20

All JobsHospital Telephone Operator JobsHospital Telephone Operator Jobs in Georgia

Hospital Telephone Operator information

See Georgia salary details

$7

$15

$21

How much do hospital telephone operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hospital telephone operator in Georgia is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

What are popular job titles related to Hospital Telephone Operator jobs in Georgia?

For Hospital Telephone Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Hospital Telephone Operator jobs in Georgia look for?

The top searched job categories for Hospital Telephone Operator jobs in Georgia are:

What cities in Georgia are hiring for Hospital Telephone Operator jobs?

Cities in Georgia with the most Hospital Telephone Operator job openings:

Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 65% Full Time, 17% Part Time, 11% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,367 per year, or $15.1 per hour.

LEAD CUSTOMER SERVICE OPERATOR

Archbold Medical Center

Thomasville, GA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Lead Customer Service Operator - Commmunications JDAMH
Description:
Education Requirements: High School Diploma required.
Experience: Switchboard or Customer Service experience preferred.
Management experience preferred.
Required Skills:
• Good communication skills
• A good understanding of the English language, both written and spoken.
• Able to work quickly and accurately.
• Able to help customers in a friendly and efficient manner.
• Advanced computer application skills required.
• Basic understanding of telecommunication equipment and ability to troubleshoot/resolve issues.
• Ability to establish and maintain positive and cooperative working relationships with those contacted in the work at all levels with a
focus on quality service to internal and external customers.
• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Responsible for carrying out code response protocols, alarm notifications and overhead announcements.
• Carry out other clerical, secretarial or receptionist duties as required.
• Trains other operators on hospital telephone switchboard and related applications to assist callers to make telephone connections and to
relay incoming, outgoing and inter-office calls.
• Manages Switchboard staff shift schedules.
• Manages the Provide on-call scheduling system.
• Maintains a centralized source for information enabling operators tocover outages, emergencies and disasters, which effect disruption of
telephone service to the hospital.
• Performs QA studies and maintains logs to facilitate best customer service practices in regards to the department.
• Assists with system administration, system security, system configuration, issue resolution, data mining, testing activities and
project implementations under the direction of IS Leadership and Project Manager.
Perks/Benefits:
(for eligible employees):
Have optimal opportunity for career growth within our growing organization
Medical / Dental
Retirement Plan
PTO and paid life insurance
What Sets Us Apart
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:
  • Work/Life Balance
  • Planning for the Future
  • Low-Cost Prescriptions
  • Health & Wellness Benefits
  • Planning for Life's Unexpected Moments
  • Helping You to Advance Your Career

Mission
To provide safe, innovative and compassionate care for our communities.
Vision
A healthier region, stronger communities, meaningful work, and trusted care.

Apply