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Hospital Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Systems

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

UPMC Jameson

Telephone Operator

New Castle, PA · On-site

$14.75 - $18.25/hr

UPMC Jameson is looking for a Flex Full-Time Telephone Operator who thrives on connecting people ... and hospital staff. From everyday calls to urgent situations, you'll play an important role in ...

UPMC Senior Communities

Telephone Operator

New Castle, PA · On-site

$18.59 - $27.96/hr

UPMC Jameson is looking for a Flex Full-Time Telephone Operator who thrives on connecting people ... and hospital staff. From everyday calls to urgent situations, you'll play an important role in ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

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Hospital Telephone Operator information

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$9

$17

$25

How much do hospital telephone operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What are hospital telephone operators?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What does a Telephone Operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

How much did a phone operator make?

Hospital telephone operators typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on experience, location, and the size of the hospital or healthcare facility.

What's the easiest hospital job to get?

The easiest hospital job to get is often a hospital clerk or receptionist position, which typically requires a high school diploma and good communication skills. These roles usually have minimal experience requirements and involve basic administrative tasks, making them accessible entry-level options in healthcare settings.

What are the key skills and qualifications needed to thrive as a Hospital Telephone Operator, and why are they important?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What skills do you need to be a Telephone Operator?

A hospital telephone operator needs strong communication skills, the ability to multitask, and proficiency with phone systems and basic computer operations. Good customer service, attention to detail, and the ability to remain calm under pressure are also important for handling calls efficiently in a healthcare environment.
More about Hospital Telephone Operator jobs
What cities are hiring for Hospital Telephone Operator jobs? Cities with the most Hospital Telephone Operator job openings:
What states have the most Hospital Telephone Operator jobs? States with the most job openings for Hospital Telephone Operator jobs include:
What job categories do people searching Hospital Telephone Operator jobs look for? The top searched job categories for Hospital Telephone Operator jobs are:
Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 73% Full Time, 15% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Hospital Telephone Operator

HCA Healthcare Trident Hospital

Charleston, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Hospital Telephone Operator 

This position is for the night shift on weekdays.

Job Summary and Qualifications

The Hospital Telephone Operator will operate a console telephone switchboard in order to relay incoming, outgoing and inter-facility calls, providing information to callers as appropriate.

Additional duties will include:

  • Performing various hospital communication duties such as overhead paging, beeper paging, monitoring alarms, gas levels and fire alarms, and alerting personnel of impending disasters, fires and codes notifying appropriate personnel as required. 
  • Training new hires, keeping resources updated, cleaning the work space, and all other duties deemed necessary by the management team. This is an entry-level position working under limited supervision. 
  • Work situations are basically routine and require strong communication skills, and a service oriented individual.
What qualifications you will need:
  • Basic reading comprehension required. 
  • Proficient in all Microsoft Office programs with at least a 30 words per minute speed.
  • Multiline telephone system or Call Center experience preferred. 
  • Healthcare experience preferred. 
  • Knowledge of medical terminology preferred.
  • High School Graduate or GED is preferred.
  • Ability to perform calmly, competently and quickly in emergency situations required. 
  • Ability to fluently speak and understand English required.
Benefits

HCA Healthcare Trident Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Trident Medical Center – Facility Overview

Founded in 1975, Trident Medical Center has been serving patients and families throughout Berkeley, Charleston, and Dorchester Counties for 50 years. As a 320+ bed Level II Trauma Center, Trident provides comprehensive healthcare services, advanced specialty care, and 24/7 emergency treatment, earning recognition as the #1 Trauma Center in the Lowcountry.

Key Highlights

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  • Award-winning Heart Center
  • Home to the South Carolina Institute for Robotic Surgery
  • Comprehensive breast health services through the Trident Breast Care Center
  • Features the Joseph M. Still Burn Clinic, the region’s only outpatient burn clinic for patients of all ages
  • Provides 24/7 Hospitalist and Intensivist coverage
  • Healthgrades Five-Star recipient for cardiovascular care, neurosciences, critical care, and patient safety outcomes

Expanded Emergency Access
In addition to emergency departments at Trident Medical Center and Summerville Medical Center, the health system operates four freestanding emergency rooms (FSERs) offering 24/7 emergency care:

  • Brighton Park Emergency (Summerville)
  • Centre Pointe Emergency (North Charleston)
  • James Island Emergency (Charleston)
  • Moncks Corner Medical Center (Berkeley County)
  • Long Point Free Standing ED coming soon!

Together, these facilities provide convenient, around-the-clock access to emergency services across the greater Charleston region.


"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Hospital Phone Operator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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