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Hospital Telephone Operator Jobs (NOW HIRING)

Custom Staffing

Hospital Telephone Operator

New York, NY · On-site

$25/hr

Hospital Telephone Operator Details: Contract: One Year with the possibility to convert to a perm role Hours: 2pm-10pm with some weekends Pay Rate: $27/hour Operate Amcom PC operator workstation to ...

Larkin Community Hospital

TELEPHONE OPERATOR

Hialeah, FL · On-site

$14.75 - $18.25/hr

The Telephone Operator plays a critical role in managing and facilitating effective communication within an organization by handling incoming and outgoing calls with professionalism and efficiency.

Tower Health

Telephone Operator

Phoenixville, PA · On-site

$16.50 - $20.50/hr

Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff. BENEFITS

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S.

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S.

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Francis Hospital, The Heart Center ® is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S.

UPMC Western Maryland

Telephone Operator

Cumberland, MD · On-site

$16 - $20/hr

UPMC Western Maryland is hiring a full-time Telephone Operator! This position will work in our call ... Under direct supervision, serves as the main point of contact with the public and with all hospital ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

Catholic Health

Telephone Operator-PD

Port Jefferson, NY · On-site

$22/hr

Charles Campus of Good Samaritan University Hospital combines advanced clinical expertise with a ... Job Details The Telephone Operator acts as primary public contact in performance of computerized ...

Catholic Health

Telephone Operator-PD

Port Jefferson, NY · On-site

$22/hr

Charles Campus of Good Samaritan University Hospital combines advanced clinical expertise with a ... Job Details The Telephone Operator acts as primary public contact in performance of computerized ...

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Hospital Telephone Operator information

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How much do hospital telephone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.
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What cities are hiring for Hospital Telephone Operator jobs?

Cities with the most Hospital Telephone Operator job openings:

What states have the most Hospital Telephone Operator jobs?

States with the most job openings for Hospital Telephone Operator jobs include:

What are popular job titles related to Hospital Telephone Operator jobs?

For Hospital Telephone Operator jobs, the most frequently searched job titles are:

Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 71% Full Time, 17% Part Time, and 7% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Hospital Telephone Operator

New York, NY • On-site

Custom Staffing
See more jobs at Custom Staffingexternal

$25/hr

Temporary

Medical, Dental, Vision

Posted 13 days ago

Job description

Custom Staffing is seeking a Hospital Telephone Operator for an exciting opportunity in New York, NY!
Hospital Telephone Operator Details:
Contract: One Year with the possibility to convert to a perm role
Hours: 2pm-10pm with some weekends
Pay Rate: $27/hour
Operate Amcom PC operator workstation to receive, direct, and place internal and external calls
Initiate page calls on the computer system, radio long range, and aural page systems
Provide quality telephone operator coverage
Page System Support
Perform all duties for medical and surgical emergencies in conformity with emergency policies and procedures.
Respond to all emergency calls
Receive information from Doctors Answering Service
Prepare telephone toll and message unit charge tickets for each call placed for department individuals.
Hospital Telephone Operator Requirements:
High School Diploma
Bachelor's Degree Preferred
Min of 2 Years Telephone Operations Experience
Amcom PC Operator Experience
Apply today for immediate consideration!