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Hospital Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Troy, OH

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

University Hospitals

Telephone Operator

Shaker Heights, OH · On-site

$15.50 - $19.50/hr

In addition, the Telephone Operator will handle UH hospital requests for overhead paging, ensuring appropriate and accurate notifications for each situation to ensure the highest levels of patient ...

University Hospitals

Telephone Operator

Shaker Heights, OH · On-site

$15.50 - $19.50/hr

In addition, the Telephone Operator will handle UH hospital requests for overhead paging, ensuring appropriate and accurate notifications for each situation to ensure the highest levels of patient ...

Premier Systems

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

Blue Delta Technologies

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Overview St. Francis Hospital, The Heart Center is New York State's only specialty designated ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Francis Hospital, The Heart Center ® is New York State's only specialty designated cardiac center ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

UHS

TELEPHONE OPERATOR

Laredo, TX · On-site

$12.50 - $15.75/hr

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that ... The Telephone Operator is responsible for answering the main switch board for all incoming calls ...

Catholic Health

Telephone Operator-PD

Roslyn, NY

$21 - $24.15/hr

Overview St. Francis Hospital, The Heart Center is New York State's only specialty designated ... Responsibilities Telephone Operator Responsibilities: * Answer a high volume of phone calls.

UHS

Telephone Operator

Aiken, SC

$13.75 - $17.25/hr

Responsibilities Telephone Operator Aiken Regional Medical Centers, located in Aiken, South ... Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American ...

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Hospital Telephone Operator information

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How much do hospital telephone operator jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What are hospital telephone operators?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What does a Telephone Operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

How much did a phone operator make?

Hospital telephone operators typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on experience, location, and the size of the hospital or healthcare facility.

What's the easiest hospital job to get?

The easiest hospital job to get is often a hospital clerk or receptionist position, which typically requires a high school diploma and good communication skills. These roles usually have minimal experience requirements and involve basic administrative tasks, making them accessible entry-level options in healthcare settings.

What are the key skills and qualifications needed to thrive as a Hospital Telephone Operator, and why are they important?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What skills do you need to be a Telephone Operator?

A hospital telephone operator needs strong communication skills, the ability to multitask, and proficiency with phone systems and basic computer operations. Good customer service, attention to detail, and the ability to remain calm under pressure are also important for handling calls efficiently in a healthcare environment.
More about Hospital Telephone Operator jobs
What cities are hiring for Hospital Telephone Operator jobs? Cities with the most Hospital Telephone Operator job openings:
What states have the most Hospital Telephone Operator jobs? States with the most job openings for Hospital Telephone Operator jobs include:
What job categories do people searching Hospital Telephone Operator jobs look for? The top searched job categories for Hospital Telephone Operator jobs are:
Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, and 19% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
FT Telephone Operator - Hospital Hill (Varied Shifts)

FT Telephone Operator - Hospital Hill (Varied Shifts)

Truman Medical Centers

Kansas City, MO

$15.75 - $19.75/hr

Full-time

Posted 4 days ago

University Health System (San Antonio) rating

7.8

Company rating: 7.8 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

133rd of 877 rated healthcare providers

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

FT Telephone Operator - Hospital Hill (Varied Shifts)101 Truman Medical CenterJob LocationUniversity Health Truman Medical CenterKansas City, Missouri
Department
Operator Services UHTMC
Position Type
Full time
Work Schedule
varied
Hours Per Week
40
Job Description

Hospital Telephone Communications Operators (Operators) work independently to coordinate and transmit high-level communication services support for all aspects of Truman Medical Center's (TMC) operations. As the primary contact person for TMC, Operators demonstrate premier customer service work.

Requirements

  • High school diploma or equivalent

  • Twelve months experience as a Telephone Communications Operator or equivalent.

  • Six months of additional qualifying experience may substitute for required education.

  • Must possess at least one year of experience in a direct customer service position.

  • Excellent oral and written communication skills in proper business English language, including grammar, spelling, and phonics, and excellent understanding of pronunciation of names.

  • Must have well-modulated, clear, unaffected speech and hearing.

  • Service excellence skills, including independent problem-solving and efficient multi-tasking.

  • Experience in answering a high volume of calls, and communicating in a clear, concise, and calm manner.

  • Must have the ability to work a flexible schedule, including scheduled hours, days off and additional hours if needed to ensure 24/7 delivery of communication services.

  • Ability to sit and use computer/keyboard/communication headsets for up to 8-12 hours per scheduled shift.

  • Pleasant and outgoing demeanor, excellent judgment, mature approach, and proactive manner are required.

  • Must be able to stay calm in stressful, busy, critical moments and handle multiple tasks and situations, and be attentive to details and guests' needs.

  • Must be able to easily reach alarms on a wall, quickly reach and answer emergency phones, and move quickly in narrow spaces.

  • Must have the ability to memorize, follow detailed written procedures and verbal instructions, process and retain new information, and adapt to new processes.

  • Advanced Computer skills required.

  • These include but are not limited to general Microsoft Office, Windows, use of mouse, ability to switch programs or functions, open and close programs, shut down and restart computer, and competent keyboard abilities.

  • Must have good vision, hearing and public relations skills.

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