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Hospital Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR SHIFT: VARIED, 1ST SHIFT, FLEX FLOAT, WITH WEEKENDS & HOLIDAYS STATUS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR SHIFT: VARIED, 1ST SHIFT, FLEX FLOAT, WITH WEEKENDS & HOLIDAYS STATUS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR SHIFT: VARIED, 1ST SHIFT, FLEX FLOAT, WITH WEEKENDS & HOLIDAYS STATUS ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR SHIFT: VARIED, 1ST SHIFT, FLEX FLOAT, WITH WEEKENDS & HOLIDAYS STATUS ... hospital services, provides on-call information and processing, patient information, and directory ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

UHS

Telephone Operator Per Diem Varied

Bradenton, FL · On-site

$14.75 - $18.25/hr

Manatee Memorial Hospital ® in Bradenton, Florida, has served the citizens of Manatee, Sarasota ... The Telephone Operator / PBX Operator serves as a primary point of contact for Manatee Memorial ...

Premier Systems

Telephone Operator

Albany, NY

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

Waterbury Hospital

Telephone Operator

Middlebury, CT · On-site

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

Waterbury Hospital

Telephone Operator

Middlebury, CT

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

Blue Delta Technologies

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 ... Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. * The ...

UPMC Washington

Telephone Operator (Full-Time)

Washington, PA · On-site

$15 - $18.75/hr

Join our hospital team as a Telephone Operator, where your voice will be the first point of contact in delivering compassionate care and critical support. In this fast-paced role, you'll play a vital ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Overview St. Francis Hospital, The Heart Center is New York State's only specialty designated ... Responsibilities Telephone Operator Responsibilities: * Answer a high volume of phone calls.

Catholic Health

Telephone Operator-PD

Roslyn, NY

$21 - $24.15/hr

Overview St. Francis Hospital, The Heart Center is New York State's only specialty designated ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Francis Hospital, The Heart Center ® is New York State's only specialty designated cardiac center ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

The US Oncology Network

Telephone Operator

Tigard, OR · On-site

$17.40 - $25.22/hr

We're hiring a Telephone Operator who will work out of our West Cancer Clinic in Tigard, OR! In ... Voluntary Critical Illness, Hospital, and Legal Plans * PTO and Holiday Plans * Retirement Savings ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Evening Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

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Hospital Telephone Operator information

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$17

$25

How much do hospital telephone operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What are hospital telephone operators?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

Is it hard to get hired at the hospital?

Hospital telephone operator positions are generally accessible to candidates with good communication skills and basic computer proficiency. Hiring may depend on the hospital's staffing needs, and some roles require prior experience or training in healthcare settings. Competition can vary based on location and the specific hospital's requirements.

What are the key skills and qualifications needed to thrive as a Hospital Telephone Operator, and why are they important?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.
More about Hospital Telephone Operator jobs
What cities are hiring for Hospital Telephone Operator jobs? Cities with the most Hospital Telephone Operator job openings:
What states have the most Hospital Telephone Operator jobs? States with the most job openings for Hospital Telephone Operator jobs include:
What job categories do people searching Hospital Telephone Operator jobs look for? The top searched job categories for Hospital Telephone Operator jobs are:
Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
TELEPHONE OPERATOR

TELEPHONE OPERATOR

Premier Health

Middletown, OH

$15.50 - $19.25/hr

Other

Posted 5 days ago

Job description

FACILITY:  ATRIUM MEDICAL CENTER

POSITION: TELEPHONE OPERATOR

SHIFT:   VARIED, 1ST SHIFT, FLEX FLOAT, WITH WEEKENDS & HOLIDAYS 

STATUS: PART TIME /  60 HOURS EVERY TWO WEEKS

The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment.

The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering. The AMC operator communicates emergency work order requests as needed
 

Education

Minimum Level of Education Required: High School completion / GED

Position specific testing requirement: typing test - 30 minimum words per minute

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Telephone operator or high call volume management

Other experience requirements: Customer service

Knowledge/Skills

Demonstrates good computer literacy with basic proven skills using Microsoft.

Basic Office equipment skills and keyboard proficiency required - 35 words a minute

Able to sit for long periods of time with limited mobility and wear a headset

Excellent voice modulation and grammar.

Demonstrates good organizational and multitasking skills.

Good verbal and nonverbal skills.

Ability to interact with all socioeconomic individuals.

Flexible and able to work under stressful conditions

Demonstrates critical thinking, problem solving, and good judgment.

Demonstrates good time management skills.
 

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