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Hospital Telephone Operator Jobs (NOW HIRING)

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

County of Los Angeles

TELEPHONE OPERATOR

Los Angeles, CA · On-site

$52K/yr

Our system includes four public hospitals, more than 20 community health centers, Emergency Medical ... Experience operating SPOK Automatic Call Distribution-Interactive Voice Response Call Center ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times ... Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Full-Time, AFSCME Title: Telephone Operator 2 Department Org: Registration - 108820 Employee ...

UHS

TELEPHONE OPERATOR

West Palm Beach, FL · On-site

$15.25 - $19/hr

As a community hospital, accredited by The Joint Commission, Wellington Regional prides itself on ... Minimum of 1 year experience as a PBX operator or related environment preferred, but not necessary.

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Hospital Telephone Operator information

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How much do hospital telephone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.
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Cities with the most Hospital Telephone Operator job openings:

What states have the most Hospital Telephone Operator jobs?

States with the most job openings for Hospital Telephone Operator jobs include:

What are popular job titles related to Hospital Telephone Operator jobs?

For Hospital Telephone Operator jobs, the most frequently searched job titles are:

Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 71% Full Time, 17% Part Time, and 7% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator-Receptionist

Flint, MI • On-site

McLaren
Automobile Dealers • 10K+ employees
Learn more about McLarenexternal

$15.75 - $19.75/hr

Per diem

Re-posted 27 days ago

Job description

Job Title: Telephone Operator Receptionist
Department: Communications
Shift: Variable
Daily Work Times: Variable
Scheduled Biweekly Hours: 0
Position Summary:
Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.
Required:
  • High School Diploma or equivalent
  • Ability to operate related telephone equipment
  • 3 months experience utilizing Windows based functionality and programs
  • Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
  • Ability to maintain confidentiality

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
McLaren logo

About McLaren

Sourced by ZipRecruiter

McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.

Industry

Automobile dealers and manufacturing

Company size

10,000+ Employees

Headquarters location

Woking, Surrey, GB

Social media

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