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Hospital Telephone Operator Jobs in Ohio (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... hospital services, provides on-call information and processing, patient information, and directory ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org: Registration - 108820 Employee ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org: Registration - 108820 Employee ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Full-Time, AFSCME Title: Telephone Operator 2 Department Org: Registration - 108820 Employee ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Receives telephone calls, radio calls, collects information regarding non-emergencies and ... Responsible for hospital overhead paging, documentation, and paging of individuals through the ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Receives telephone calls, radio calls, collects information regarding non-emergencies and ... Responsible for hospital overhead paging, documentation, and paging of individuals through the ...

Midwest Vision Partners

$15.50 - $19.75/hr

... hospital Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is ... Telephone operator or high call volume experience What you will receive * Competitive wages

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All JobsHospital Telephone Operator JobsHospital Telephone Operator Jobs in Ohio

Hospital Telephone Operator information

See Ohio salary details

$8

$16

$23

How much do hospital telephone operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hospital telephone operator in Ohio is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

What are popular job titles related to Hospital Telephone Operator jobs in Ohio?

For Hospital Telephone Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Hospital Telephone Operator jobs in Ohio look for?

The top searched job categories for Hospital Telephone Operator jobs in Ohio are:

What cities in Ohio are hiring for Hospital Telephone Operator jobs?

Cities in Ohio with the most Hospital Telephone Operator job openings:

Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,316 per year, or $17 per hour.

TELEPHONE OPERATOR

Premier Health

Middletown, OH • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 20 days ago

Job description

TELEPHONE OPERATOR
8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS
FULL TIME / 72 HOURS EVERY TWO WEEKS
The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment.
The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering. The AMC operator communicates emergency work order requests as needed.
Education
Minimum Level of Education Required: High School completion / GED
  • Position specific testing requirement: typing test - 30 minimum words per minute

Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Telephone operator or high call volume management
Other experience requirements: Customer service
Knowledge/Skills
  • Demonstrates good computer literacy with basic proven skills using Microsoft.

  • Basic Office equipment skills and keyboard proficiency required - 35 words a minute

  • Able to sit for long periods of time with limited mobility and wear a headset

  • Excellent voice modulation and grammar.

  • Demonstrates good organizational and multitasking skills.

  • Good verbal and nonverbal skills.

  • Ability to interact with all socioeconomic individuals.

  • Flexible and able to work under stressful conditions

  • Demonstrates critical thinking, problem solving, and good judgment.

  • Demonstrates good time management skills.

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