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Telecommunications Operator Jobs in Ohio (NOW HIRING)

Mercy Health

Mercy Neighborhood Ministry

Cincinnati, OH · On-site

All Work Shifts (United States of America) Summary of Primary Function/General Purpose of Position The Telecommunications Operator expedites telephone, radio, pager and public address communications ...

Verita Telecommunications

CDL Driver/Laborer

Akron, OH · On-site

$16.50 - $22.25/hr

... telecommunications construction projects by performing general labor duties, transporting equipment and materials to job sites, operating commercial vehicles, and assisting with the installation ...

VERITA TELECOMMUNICATIONS

CDL Driver/Laborer

Akron, OH · On-site

$22 - $25/hr

... telecommunications construction projects by performing general labor duties, transporting equipment and materials to job sites, operating commercial vehicles, and assisting with the installation ...

Verita Telecommunications Corp.

CDL Driver/Laborer

Akron, OH · On-site

$16.50 - $22.25/hr

... telecommunications construction projects by performing general labor duties, transporting equipment and materials to job sites, operating commercial vehicles, and assisting with the installation ...

Congruex

Directional Drill Operator

Columbus, OH · On-site

$25 - $30/hr

As the Directional Drill Operator, your customers are Congruex construction teams and telecommunications clients, and you will contribute to the company's success through safe operations, quality ...

Sunrise Telecom

Underground Operator 1

Cincinnati, OH · On-site

$20 - $30/hr

Position Summary The Underground Operator I is responsible for safely operating heavy equipment to install, maintain, and repair underground telecommunications infrastructure. This includes trenching ...

Sunrise Telecom

Underground Operator 1

Blue Ash, OH · On-site

$20.50 - $26.25/hr

Position Summary The Underground Operator I is responsible for safely operating heavy equipment to install, maintain, and repair underground telecommunications infrastructure. This includes trenching ...

Sunrise Telecom

Underground Operator 1

Pataskala, OH · On-site

$20 - $30/hr

Position Summary The Underground Operator I is responsible for safely operating heavy equipment to install, maintain, and repair underground telecommunications infrastructure. This includes trenching ...

Sunrise Telecom

Underground Operator 1

Pataskala, OH · On-site

$21.50 - $27.50/hr

Position Summary The Underground Operator I is responsible for safely operating heavy equipment to install, maintain, and repair underground telecommunications infrastructure. This includes trenching ...

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Showing results 1-20

All JobsTelecommunications Operator JobsTelecommunications Operator Jobs in Ohio

Telecommunications Operator information

See Ohio salary details

$13

$19

$28

How much do telecommunications operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telecommunications operator in Ohio is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.32 per hour, depending on experience, location, and employer.

What is a telecommunications operator?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

What are the key skills and qualifications needed to thrive as a telecommunications operator?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.

How does a telecommunications operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What does a telecommunications operator do?

A telecommunications operator manages and maintains communication systems, such as phone lines, internet connections, and data networks. They monitor network performance, troubleshoot issues, and ensure reliable communication services, often using specialized equipment and following safety protocols.

What are popular job titles related to Telecommunications Operator jobs in Ohio?

For Telecommunications Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Telecommunications Operator jobs in Ohio look for?

The top searched job categories for Telecommunications Operator jobs in Ohio are:

What are popular job titles related to Telecommunications Operator jobs in OH?

For Telecommunications Operator jobs in OH, the most frequently searched job titles are:

Telecommunications Operator jobs near you
Infographic showing various Telecommunications Operator job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

Telecommunications Operator - St. Elizabeth Youngstown Hospital

Mercy Health

Youngstown, OH • On-site

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

456th of 891 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
All Work Shifts (United States of America)
Telecommunications Operator - St. Elizabeth Youngstown Hospital
Shift/Schedule:
  • Full Time - Scheduled for 40 Weekly Hours
  • Shift Times - Rotating
  • Weekends & Holidays - As Required

Summary of Primary Function/General Purpose of Position:
Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.
Essential Functions:
  • Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
  • Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards.
  • Monitor, assign and replace pagers for staff.
  • Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and
    Maintain physician log sheets and daily emergency activity log book
  • Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols.
  • Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary.
  • Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal.
  • Act as an answering service for several departments by locating and paging personnel.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education/Work Experience
  • High School Diploma/GED (Required)
  • One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred)

Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - St. Elizabeth
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

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Benefits

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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