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Telecommunications Operator Jobs in Ohio (NOW HIRING)

Mercy Health

Mercy Neighborhood Ministry

Cincinnati, OH · On-site

All Work Shifts (United States of America) Summary of Primary Function/General Purpose of Position The Telecommunications Operator expedites telephone, radio, pager and public address communications ...

VERITA TELECOMMUNICATIONS

Directional Drill Locator

Akron, OH · On-site

$23.25 - $28.75/hr

... telecommunications infrastructure. The Locator works closely with the Drill Operator and crew to maintain safety, accuracy, and production efficiency. Key Responsibilities * Operate electronic ...

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Telecommunications Operator information

See Ohio salary details

$13

$19

$28

How much do telecommunications operator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for telecommunications operator in Ohio is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.32 per hour, depending on experience, location, and employer.

What jobs can you get with telecommunications?

A telecommunications operator can pursue jobs such as network technician, customer support specialist, or systems analyst. These roles often require knowledge of communication systems, troubleshooting skills, and familiarity with tools like PBX systems or network hardware.

What does a telecommunication operator do?

A telecommunications operator manages and maintains communication systems, such as phone lines, internet connections, and data networks. They monitor equipment, troubleshoot issues, and ensure reliable communication services, often using specialized tools and following safety protocols.

What are Telecommunications Operators?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

How does a Telecommunications Operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior management positions such as Chief Technology Officer (CTO) or Director of Network Operations, which can earn six-figure salaries. These roles typically require extensive experience, advanced technical knowledge, and leadership skills, often supported by certifications like Cisco or Cisco Certified Internetwork Expert (CCIE).

What jobs pay 4000 a week without a degree?

Telecommunications operators typically do not earn $4,000 a week without specialized skills or certifications. High-paying roles that can reach this level often include sales managers, real estate brokers, or skilled trades like electricians or commercial pilots, which may require experience or licensing but not necessarily a degree. These jobs often involve commission, overtime, or high-demand skills to achieve such earnings.

What are the key skills and qualifications needed to thrive as a Telecommunications Operator, and why are they important?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.
What are popular job titles related to Telecommunications Operator jobs in Ohio? For Telecommunications Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Telecommunications Operator jobs in Ohio look for? The top searched job categories for Telecommunications Operator jobs in Ohio are:
What are popular job titles related to Telecommunications Operator jobs in OH? For Telecommunications Operator jobs in OH, the most frequently searched job titles are:
Telecommunications Operator jobs near you
Telecommunications Operator - Anderson Hospital

Telecommunications Operator - Anderson Hospital

Mercy Health

Cincinnati, OH • On-site

$17.75 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Mercy Health rating

6.8

Company rating: 6.8 out of 10

Based on 383 frontline employees who took The Breakroom Quiz

495th of 886 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Afternoons/Evenings (United States of America)
The Telecommunications Operator expedites telephone, radio, pager and public address communications throughout the Hospital, including emergency announcements and notifications in accordance with the Emergency Preparedness Manual. Responsibilities include contacting on-call teams; administrative, medical personnel, surgery, anesthesia, cardiac, emergency/disaster, etc.
  • Functions as a full time Operator; responds, prioritizes and navigates all internal and external calls in a prompt courteous manner including patient information and transferring to patient rooms. Coordinates language and sign language interpretation requests by callers. Must possess ability to trouble shoot and resolve caller problems and specific requests in a timely manner. Maintains pagers, (site specific). Utilizes paging system, two way radio and portable phones as needed. When requested, contacts On Call Teams/Personnel and documents according to site specific protocol. Monitors and responds appropriately to alarms, i.e. Security/Panic, Maintenance, Elevator, Weather Radio, Responder 5 and Emergency phone line notifications. Responds accordingly to Emergency codes and site specific policies. Records all shift occurrences and fulfills documentation requirements per site policies/protocol. May also organize and update the hospital directory; track employee pager assignments; assist managers in ordering departmental language phones; order all office supplies; attend hospital staff meetings as needed
  • Coordinates calls for "On call Teams" Documents calls including name and time of call, tracks and follows outcome of each request. Notifies appropriate personnel of response status.
  • Monitors and responds to alarm, security systems. Identifies alert situation, emergency/disaster codes, medical gases, severe weather, elevator malfunction, and security systems; notifies appropriate response personnel. Documents type of alert and call/response details.
  • Determines need for outside operator assistance and connects all callers as appropriate. Responds to, prioritizes and dispatches all calls forwarded from the information desk during its non-staffed hours. Coordinates all language line requests; documenting calls including location and time of call. Connects callers with language line personnel.

MINIMUM EDUCATION
Required Minimum Education:
High School Diploma
MINIMUM QUALIFICATIONS
Minimum Years and Type of Experience: Experience preferred but not required
Other Knowledge, Skills and Abilities Required:
Other Knowledge, Skills and Abilities Preferred: Prior telecommunications, medical terminology, hospital of medical office experience.
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications Operators- Anderson
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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