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Medical Phone Operator Jobs (NOW HIRING)

Riverhills Neuroscience

Medical Phone Operator

Norwood, OH · On-site

$15 - $18.75/hr

Medical Phone Operator Schedule: 8:30am-5pm; Monday-Friday, No Weekends and No Holidays, No Nights Location: Norwood, OH; Hybrid option after training. Key Benefits for Full-Time Employees:

Unio Health Partners

Medical Phone Operator

$15 - $23/hr

Medical Phone Operator COMPANY DESCRIPTION Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western ...

System One

Phone Operator

Tulsa, OK · On-site

$15 - $17.50/hr

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa! This is a 90-day contract assignment with an immediate start date. Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday ...

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System One Holdings, LLC

Phone Operator

Tulsa, OK · On-site

$15 - $17.50/hr

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa! This is a 90-day contract assignment with an immediate start date. Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday ...

Palmetto Primary Care Physicians

Phone Operator

Summerville, SC · On-site

$14.50 - $18.25/hr

Palmetto Primary Care Physicians (PPCP) is seeking a professional and compassionate Phone Operator ... Medical, Dental, Vision Benefits * Short Term and Long Term Disability Offered Essential Duties and ...

Bass Pro Shops

Phone Operator

Sayreville, NJ · On-site

$17 - $19.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Medical * Dental * Vision * Health Savings Account * Flexible Spending Account * Voluntary benefits ...

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Medical Phone Operator information

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How much do medical phone operator jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for medical phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Phone Operator, and why are they important?

To thrive as a Medical Phone Operator, you need strong communication skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, electronic health record (EHR) software, and scheduling platforms is typically required. Excellent listening skills, patience, and professionalism help you manage sensitive information and interact effectively with patients and healthcare staff. These abilities ensure accurate message delivery, efficient appointment coordination, and positive patient experiences in busy medical environments.

What is the easiest healthcare job that pays well?

A medical phone operator is considered an accessible healthcare job that typically requires good communication skills and basic computer knowledge. It often offers a moderate workload with flexible hours and pays a competitive wage compared to entry-level healthcare roles. Certification is usually not required, making it an easier entry point into the healthcare field.

What is the difference between Medical Phone Operator vs Medical Receptionist?

AspectMedical Phone OperatorMedical Receptionist
CredentialsNone required, but communication skills preferredHigh school diploma or equivalent, some roles may require certification
Work EnvironmentCall centers, hospitals, clinicsFront desk, reception area in healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, clinics, private practices
Primary ResponsibilitiesHandling incoming calls, scheduling, providing informationGreeting patients, managing appointments, administrative tasks

While both roles involve patient interaction and administrative duties, Medical Phone Operators primarily handle incoming calls and communication, whereas Medical Receptionists manage front desk activities and direct patient flow. Understanding these differences helps in choosing the right career path or job search focus.

Is being a MOA a good entry level job?

A Medical Phone Operator (MOA) role is often considered an entry-level position in healthcare, requiring basic communication skills and familiarity with medical terminology. It provides experience in patient interaction and administrative tasks, which can be valuable for those seeking to advance in healthcare careers. However, career growth may require additional certifications or training.

What jobs pay 2000 a day?

Medical phone operators typically do not earn $2000 a day; such high daily earnings are more common in specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced education, certifications, and significant experience. Most jobs paying this amount are in healthcare, finance, or executive management sectors.

What are Medical Phone Operators?

Medical Phone Operators are professionals who manage incoming and outgoing calls for hospitals, clinics, or other healthcare facilities. They are responsible for directing calls, scheduling appointments, relaying important information, and sometimes handling emergencies by following specific protocols. Their role is crucial in ensuring effective communication between patients, healthcare providers, and administrative staff. Medical Phone Operators must have good communication skills, attention to detail, and the ability to remain calm under pressure.

What are some common challenges faced by Medical Phone Operators and how can they be managed?

Medical Phone Operators often handle high call volumes, urgent inquiries, and emotionally distressed patients, which can be challenging. Effective time management, clear communication, and maintaining a calm demeanor are key to managing these situations. Operators also need to be familiar with confidentiality protocols and the healthcare facility's scheduling and triage systems. Regular training and support from the healthcare team can help operators stay informed and resilient in this fast-paced role.

What does a telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use communication systems and may need to handle emergency calls quickly and accurately.
More about Medical Phone Operator jobs
What states have the most Medical Phone Operator jobs? States with the most job openings for Medical Phone Operator jobs include:
What job categories do people searching Medical Phone Operator jobs look for? The top searched job categories for Medical Phone Operator jobs are:
Medical Phone Operator jobs near you
Infographic showing various Medical Phone Operator job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 57% Full Time, 34% Part Time, 3% Temporary, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Medical Phone Operator

Medical Phone Operator

Riverhills Neuroscience

Cincinnati, OH • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Be an early applicant

Job description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Medical Phone Operator

Schedule: 8:30am-5pm; Monday-Friday, No Weekends and No Holidays, No Nights

Location: Norwood, OH; Hybrid option after training.

Key Benefits for Full-Time Employees:

  • Competitive pay based on experience
  • 401k with Profit Sharing and 4% Company Match
  • Comprehensive Medical, Dental, and Vision insurance
  • Long-Term and Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Paid Holidays
  • Over three weeks of Paid Time Off
  • Continuing Education Reimbursement
  • Uniform Allowance
  • Free Parking

Responsibilities:

The Phone Operator is responsible for helping patients, hospitals, physician offices, and pharmacy's by promptly and professionally answering incoming calls, answers appropriate questions, and/or transferring to the appropriate party. Your responsibilities include:

  • Manages large volume of inbound calls in a timely manner.
  • Manages inbound/outbound correspondence (emails, faxes, etc)
  • Makes connections with patients, hospitals, and referring physicians
  • Provides exceptional customer service over the phone
  • Help patients and other callers by triaging, or routing calls to the appropriate party, or by escalating concerns as appropriate.
  • Performs other clerical duties as needed.
    • Faxing office notes and results.
  • Liaison between hospitals and our physicians.

Background and Experience:

  • Healthcare experience preferred
Job Qualifications:
  • Strong written and verbal skill communication skills; ability to share information clearly and professionally.
  • Proficiency in Microsoft Office Products, specifically Teams and Outlook.
  • Experience working in an EHR system.
  • Ability to work independently and as part of a team.
  • Demonstrates sound judgement, maturity, and professionalism.
  • Comfortable dealing with diverse patient population including those with complex needs.
  • Strong multitasking skills and attention to detail in a fast paced environment.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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Job Posted by ApplicantPro