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Medical Phone Operator Jobs (NOW HIRING)

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$16 - $20/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Mobile, AL

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Cardiology Associates

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

System One

Phone Operator

Tulsa, OK · On-site

$15 - $17.50/hr

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa! This is a 90-day contract assignment with an immediate start date. Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday ...

Palmetto Primary Care Physicians

Phone Operator

Summerville, SC · On-site

$14.50 - $18.25/hr

Palmetto Primary Care Physicians (PPCP) is seeking a professional and compassionate Phone Operator ... Medical, Dental, Vision Benefits * Short Term and Long Term Disability Offered Essential Duties and ...

Bass Pro Shops

Phone Operator

Sayreville, NJ · On-site

$17 - $19.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Medical * Dental * Vision * Health Savings Account * Flexible Spending Account * Voluntary benefits ...

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Medical Phone Operator information

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How much do medical phone operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for medical phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Phone Operator, and why are they important?

To thrive as a Medical Phone Operator, you need strong communication skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, electronic health record (EHR) software, and scheduling platforms is typically required. Excellent listening skills, patience, and professionalism help you manage sensitive information and interact effectively with patients and healthcare staff. These abilities ensure accurate message delivery, efficient appointment coordination, and positive patient experiences in busy medical environments.

What is the difference between Medical Phone Operator vs Medical Receptionist?

AspectMedical Phone OperatorMedical Receptionist
CredentialsNone required, but communication skills preferredHigh school diploma or equivalent, some roles may require certification
Work EnvironmentCall centers, hospitals, clinicsFront desk, reception area in healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, clinics, private practices
Primary ResponsibilitiesHandling incoming calls, scheduling, providing informationGreeting patients, managing appointments, administrative tasks

While both roles involve patient interaction and administrative duties, Medical Phone Operators primarily handle incoming calls and communication, whereas Medical Receptionists manage front desk activities and direct patient flow. Understanding these differences helps in choosing the right career path or job search focus.

Is being a MOA a good entry level job?

Medical Phone Operators (MPOs) or Medical Office Assistants (MOAs) often serve as entry-level roles in healthcare settings, providing administrative support and patient communication. These positions typically require basic computer skills and good communication, making them accessible for those starting in healthcare careers. They can offer valuable experience and a pathway to more advanced medical roles.

What is the most chill healthcare job?

A medical phone operator typically has a relatively low-stress environment, as they handle inbound calls, provide basic information, and schedule appointments. The role often involves standard office hours, minimal physical demands, and requires good communication skills, making it a calmer option within healthcare jobs.

What jobs pay $4000 a week without a degree?

Medical phone operators typically do not earn $4,000 a week without specialized experience or advanced skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require licensing, certifications, or significant experience. Most roles paying this amount consistently without a degree are rare and often involve entrepreneurship or commission-based earnings.

What are Medical Phone Operators?

Medical Phone Operators are professionals who manage incoming and outgoing calls for hospitals, clinics, or other healthcare facilities. They are responsible for directing calls, scheduling appointments, relaying important information, and sometimes handling emergencies by following specific protocols. Their role is crucial in ensuring effective communication between patients, healthcare providers, and administrative staff. Medical Phone Operators must have good communication skills, attention to detail, and the ability to remain calm under pressure.

What are some common challenges faced by Medical Phone Operators and how can they be managed?

Medical Phone Operators often handle high call volumes, urgent inquiries, and emotionally distressed patients, which can be challenging. Effective time management, clear communication, and maintaining a calm demeanor are key to managing these situations. Operators also need to be familiar with confidentiality protocols and the healthcare facility's scheduling and triage systems. Regular training and support from the healthcare team can help operators stay informed and resilient in this fast-paced role.

What does a Telephone Operator do in a hospital?

A hospital telephone operator is responsible for answering and directing incoming calls, relaying messages, and providing information to patients, staff, and visitors. They often use communication systems like PBX phones and must maintain professionalism and confidentiality while managing high call volumes in a fast-paced environment.
More about Medical Phone Operator jobs
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What job categories do people searching Medical Phone Operator jobs look for? The top searched job categories for Medical Phone Operator jobs are:
Medical Phone Operator jobs near you
Medical Phone Operator

Medical Phone Operator

Cardiology Associates

Mobile, AL • On-site

$16 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

Location: Providence Office
6701 Airport Blvd, Mobile, AL 36608
Located on the campus of Thomas Hospital
Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a primary point of contact for patients by providing exceptional customer service and ensuring prompt, accurate communication.
The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls in a fast-paced healthcare environment. Previous customer service or medical office experience is preferred, but we are willing to train motivated candidates who are eager to learn and grow.
This is a full-time, day shift position with no weekends and paid holidays off.
Schedule & Benefits

  • Monday-Friday
  • Day shift only
  • No weekends
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Paid sick leave
  • 401(k) with company match
  • Life insurance
  • AD&D insurance
  • Flexible spending account (FSA)
  • Free parking
  • Competitive pay
  • Supportive team environment
Responsibilities
  • Answer incoming patient calls promptly and professionally
  • Schedule appointments and assist with patient inquiries
  • Route calls to appropriate departments and clinical staff
  • Provide accurate information regarding appointments, messages, and office procedures
  • Maintain professionalism and excellent customer service at all times
  • Document patient communication accurately
  • Collaborate with team members to improve patient experience and workflow efficiency
  • Assist with general front-office communication tasks as needed
Qualifications
  • Previous customer service or healthcare experience preferred
  • Strong verbal and written communication skills
  • Excellent phone etiquette and interpersonal skills
  • Ability to multitask in a fast-paced medical office environment
  • Basic computer and Microsoft Office skills required
  • Positive attitude and willingness to learn
  • Ability to work effectively in a team setting

Work Location
Mobile, Alabama - Providence Location

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