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Hospital Telephone Operator Jobs (NOW HIRING)

Trinityhealth

$15.75 - $19.50/hr

Nazareth Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Telephone Operator to join our Telecommunications team! Shift: Rotating Schedule: Per Diem The focus of the Telephone ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... C., Puerto Rico and the United Kingdom. www.uhs.com The Telephone Operator handles emergency calls ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX · On-site

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... C., Puerto Rico and the United Kingdom. www.uhs.com The Telephone Operator handles emergency calls ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX · On-site

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... C., Puerto Rico and the United Kingdom. www.uhs.com The Telephone Operator handles emergency calls ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... C., Puerto Rico and the United Kingdom. www.uhs.com The Telephone Operator handles emergency calls ...

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Hospital Telephone Operator information

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How much do hospital telephone operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hospital telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What are hospital telephone operators?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

Is it hard to get hired at the hospital?

Hospital telephone operator positions are generally accessible to candidates with good communication skills and basic computer proficiency. Hiring may depend on the hospital's staffing needs, and some roles require prior experience or training in healthcare settings. Competition can vary based on location and the specific hospital's requirements.

What are the key skills and qualifications needed to thrive as a Hospital Telephone Operator, and why are they important?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.
More about Hospital Telephone Operator jobs
What cities are hiring for Hospital Telephone Operator jobs? Cities with the most Hospital Telephone Operator job openings:
What states have the most Hospital Telephone Operator jobs? States with the most job openings for Hospital Telephone Operator jobs include:
What job categories do people searching Hospital Telephone Operator jobs look for? The top searched job categories for Hospital Telephone Operator jobs are:
Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator- Per Diem -Rotating Shift

Trinityhealth

$15.75 - $19.50/hr

Part-time

Posted 4 days ago

Job description

Employment Type:Part timeShift:Rotating ShiftDescription:Nazareth Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Telephone Operator to join our Telecommunications team!
Shift: Rotating
Schedule: Per Diem
The focus of the Telephone Operator is to answer and direct all incoming calls from the public and staff for Trinity Health Mid-Atlantic facilities.

Job Description

Job Title:Telephone Operator

Employment Type:Per Diem/Casual

Shift:Rotating shift as needed plus weekend availability
Location: Philadelphia, PA

Responsibilities

  • Answers and directs all incoming calls from the public and staff for theTrinity Health System and its facilities.

  • Answers and responds to all Fire alarms, security alarms, STATS, and codes in accordance with policy and procedure.

  • Collects, provides and distributes the on-call information for (Trinity Health System) and its facilities.

  • Performs all other duties deemed necessary for accurate and proper performance of the Telecom Department

Qualifications

  • HS diploma or equivalency (required)

  • One (1) year of hospital operator experience (required)

Position Highlights:

  • Work/Life balance with flexible schedules.

  • Free onsite parking.

  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

  • Referral Rewards Program

Nazareth Hospitalserves Northeast Philadelphia and the surrounding region. With over 160 inpatient beds and many outpatient services, Nazareth Hospital has a broad range of specialties to meet patients' health care needs.Nazareth Hospital offers outstanding diagnostic, medical,surgicaland therapeutic care withstate-of-the-arttechnology. With the dedication of 1,200 employees and 350+ physicians and specialists, Nazareth Hospital treats patients and their families with respect and compassion while providing health care services in response to the changing needs of our community.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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