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Pbx Operator Jobs in Atlanta, GA (NOW HIRING)

HEI Hotels and Resorts

PBX Operator

Atlanta, GA · On-site

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

Universal Health Services

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

Alan B. Miller Medical Center

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

Legacy Ventures Management

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures Management

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures Management

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures

Guest Service Agent

Atlanta, GA

$16/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures

Guest Service Agent

Tucker, GA

$14.25 - $18/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures Management

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

Legacy Ventures Management

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Follow service standards, dress code, and safety procedures * Assist with front desk operations, including PBX and reservationist duties as needed * Create a welcoming environment through ...

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Pbx Operator information

See Atlanta, GA salary details

$10

$19

$26

How much do pbx operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pbx operator in Atlanta, GA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.06 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

How do I become a Pbx operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
More about Pbx Operator jobs

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For Pbx Operator jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Pbx Operator jobs in Atlanta, GA look for?

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What cities near Atlanta, GA are hiring for Pbx Operator jobs?

Cities near Atlanta, GA with the most Pbx Operator job openings:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Atlanta, GA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,998 per year, or $19.2 per hour.

Lead PBX Operator

Piedmont Healthcare Inc.

Snellville, GA • On-site

Full-time

Posted 16 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

380th of 887 rated healthcare providers

Job description

OverviewOperates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.ResponsibilitiesOperates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.QualificationsEducation
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year PBX experience Required
  • Experience working in a healthcare setting Preferred
  • Supervisory experience Preferred
Licenses and Certifications
  • None Required
Business Unit : Company NameEastside Medical CenterEmployment Type: FULL_TIME

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