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Hospital Pbx Operator Jobs in Georgia (NOW HIRING)

Shepherd Center

PBX Operator

Atlanta, GA

News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as ... The PBX Operator is a highly interactive role, answering and directing calls and providing ...

Shepherd Center

PBX Operator

Atlanta, GA · On-site

News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as ... The PBX Operator is a highly interactive role, answering and directing calls and providing ...

AdventHealth

PRN PBX Operator Redmond

Rome, GA · On-site

$14.31 - $21.46/hr

Monitors, responds to, and communicates hospital emergency codes, disaster alerts, and alarm systems in accordance with established procedures. * Executes overhead announcements accurately ...

AdventHealth

PRN PBX Operator Redmond

Rome, GA

$14.31 - $21.46/hr

Monitors, responds to, and communicates hospital emergency codes, disaster alerts, and alarm systems in accordance with established procedures. * Executes overhead announcements accurately ...

Alan B. Miller Medical Center

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

UHS

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.50 - $20.25/hr

Responsibilities T he Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX ) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our ...

Universal Health Services

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Responsibilities T he Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX ) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our ...

UHS

RECEPTIONIST-PRN

Atlanta, GA

$15.50 - $20.25/hr

Responsibilities T he Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX ) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our ...

All JobsHospital Pbx Operator JobsHospital Pbx Operator Jobs in Georgia

Hospital Pbx Operator information

See Georgia salary details

$9

$16

$23

How much do hospital pbx operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for hospital pbx operator in Georgia is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.46 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.

What are popular job titles related to Hospital Pbx Operator jobs in Georgia?

For Hospital Pbx Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Hospital Pbx Operator jobs in Georgia look for?

The top searched job categories for Hospital Pbx Operator jobs in Georgia are:

What cities in Georgia are hiring for Hospital Pbx Operator jobs?

Cities in Georgia with the most Hospital Pbx Operator job openings:

Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 65% Full Time, 17% Part Time, 11% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,120 per year, or $16.9 per hour.

PBX Operator

Shepherd Center

Atlanta, GA

Full-time

Posted 6 days ago

Shepherd Center rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

24th of 1,063 rated hospitals

Job description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked byU.S. Newsas one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also directs and addresses inquiries of front entrance walk-in traffic.

JOB RESPONSIBILITIES

The PBX Operator performs several duties to facilitate communications into the Center.
Accountabilities:

  • Answers all incoming PBX calls for the hospital, interviewing callers and directing calls to the appropriate location.
  • Clearly conveys and receives messages to meet the needs of all stakeholders.
  • Understands and meets the needs of customers, responding with courtesy, clarity, and accuracy to all inquiries.
  • Greets and provides information to patients, families, vendors, and all other visitors.
  • Monitors the work environment to ensure functionality, safety, and teamwork.
  • Ensures optimal coverage for shifts they are responsible for and reports any problems perceived, potential, or real to Supervisor in a timely manner.

REQUIRED MINIMUM EDUCATION

  • High School Diploma or equivalent.

REQUIRED MINIMUM CERTIFICATION

  • None required

REQUIRED MINIMUM EXPERIENCE

  • One year PBX experience, receiving and directing large volume of incoming calls, preferably in a healthcare setting.

REQUIRED MINIMUM SKILLS

  • Excellent interpersonal and communication skills.
  • General computer experience required.

PREFERRED QUALIFICATIONS

  • None

PHYSICAL DEMANDS

  • None

WORKING CONDITIONS

  • Computer work
  • Standing desk option

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

What Shepherd Center employees say

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